Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
891 reviews
5 stars
342
4 stars
240
3 stars
133
2 stars
57
1 star
119
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, especially in the drive-thru, with long wait times even when few cars were present.
Food Quality
Many reviews mentioned cold or improperly prepared food, including cold fries and missing items from orders.
Employee Behavior
Several customers experienced rude or disinterested staff, particularly at the drive-thru, impacting their overall experience.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty dining areas and unsanitary conditions in the kitchen.
Management Issues
There were complaints about poor management practices, including lack of training for staff and inadequate staffing levels.
- JKJohn KritzerNov 7, 20253.0The food is what's expected for fast food... The service is extremely slow and distant.
- SVSundeep VenkatesanSep 27, 20254.0Decent Wendy's location. The food ordering went well. The staff were patient and kind. Had to wait a little for the food but it was not too bad.
- JAJames AldrichAug 12, 20252.0Thankfully the food was what would be expected of Wendy’s. It was hot and fresh. My issue was with the rude girl working the drive thru. She was unpleasant to speak to, short with me, and just generally disinterested in her job. This was evidenced more by when I was waiting behind the car at the window and I could see her on her phone when she clearly could have been waiting on the client. When I got to the window she was on her phone AGAIN! She finally turned around and poured my drink after she finished whatever the hell she was doing on her phone. Just plain lazy and no work ethic. She needs an attitude adjustment.
- EMEmma ManleyAug 4, 20251.0I went to order a baconator fries and a strawberry lemonade through the drive thru. I was waiting at the window for a long time and when I got home and opened my fries the cheese and bacon were cold. It was too far away to go back so I had to eat them cold. Lemonade is good though. Do recommend the strawberry lemonade. Make sure the next time you order from here you check your food before you leave to make sure it is not cold.
- KGKrispy GearJul 8, 20251.0Absolutely the worst Wendy's ever cold food and rude employees I hope this place gets shut down
Frequently Asked Questions About Wendy's
Is Brewerton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Syracuse, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Syracuse, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (315) 454-4702.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Brewerton Wendy’s serve breakfast?
Yes, this Wendy’s location in Syracuse, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's Brewerton Rd location?
The drive-through at Wendy's Brewerton Rd is open daily from 9:00 AM to 2:00 AM.
Is the Wendy's at 3508 Brewerton Rd currently open?
Yes, Wendy's at 3508 Brewerton Rd, Syracuse, NY is open and committed to serving quality food daily through dine-in, drive-thru, and delivery where available.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at Brewerton Rd serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's Brewerton Rd?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I order food online from Wendy's Brewerton Rd?
You can place your order online via Wendy's website at order.wendys.com or use their mobile app for easy ordering and delivery options.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition information are available on Wendy's official menu website or the mobile app, providing details on allergens and nutritional content for each item.
Is there a drive-thru available at Wendy's Brewerton Rd?
Yes, Wendy's at Brewerton Rd offers a drive-thru service open from 9:00 AM to 2:00 AM daily.
What nearby places can I visit before or after dining at Wendy's Brewerton Rd?
Nearby places include Station Fiftyeight concert venue and train station, Roma's Italian Eatery for Italian cuisine, and ALDI USA supermarket for shopping.
Are there other fast-food options near Wendy's Brewerton Rd?
Yes, Burger King and Popeyes Louisiana Kitchen are nearby fast-food restaurants if you want different burger or chicken options.
How can the nearby transit options help me visit Wendy's Brewerton Rd?
Station Fiftyeight serves as a nearby train station and concert venue, helping customers use public transit to easily access Wendy's at Brewerton Rd.