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Wendy's

3.7
(888 reviews)

Business Details

3508 Brewerton Rd, Syracuse, NY
13212, United States
(315) 454-4702

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3508 Brewerton Rd, Syracuse, NY
13212, United States

Hours

Reviews

3.7
888 reviews
5 stars
339
4 stars
238
3 stars
132
2 stars
58
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and food preparation spaces.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and disinterested.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
  • EM
    Eric Marais
    Feb 16, 2026
    1.0
    Waited 15 minutes nobody working the register.
  • RD
    Robbie Dischiave
    Feb 3, 2026
    2.0
    Every Wendy's i go to looks like a dump. It's dirty and the staff have attitudes. It's very expensive compared to fast food.
  • SM
    Sean McLeod
    Jan 30, 2026
    3.0
    What happened to Wendy’s? Now they don’t make breakfast? This place has been closed at weird times. And they 85% of the time screw up the order.
  • JT
    Jonathan Tate
    Jan 24, 2026
    3.0
    Servers were more interested in playing with each other than attending to customers. Baked potato was okay but needed more cheese and the sour cream they provided was almost frozen. Distinct lack of plastic knives and forks and no salt. Place could be run better.
  • GK
    Gene Kim
    Jan 11, 2026
    4.0
    Good food after the airport

Frequently Asked Questions About Wendy's

Is Brewerton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's Brewerton Rd location?

The drive-through at Wendy's Brewerton Rd is open daily from 9:00 AM to 2:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Phone number
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