Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and cold food upon receipt.
Staff Attitude
Several customers noted rude or disinterested staff, contributing to a negative dining experience.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and food handling practices.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold and poorly prepared items.
GK
Gene Kim
1 day ago
4.0
Good food after the airport
CP
CJ Polski
Dec 23, 2025
1.0
Staff barely spoke English and got order completely wrong.
O2
Outfield 243
Nov 23, 2025
1.0
God look over me if I’m hungry and Wendy’s is the only option.
There’s a 100% chance at least half of your order has been sitting out cold for 10+ minutes.
Expect to wait 5 minutes at least per item you order. 2 burgers, 2 fries, and 1 drink shouldn’t take half an hour in the drive thru.
And all that for the order to not even be right and cold. Yeah I’ll take that annoying drive into Syracuse for better food.
JK
John Kritzer
Nov 7, 2025
3.0
The food is what's expected for fast food... The service is extremely slow and distant.
SV
Sundeep Venkatesan
Sep 27, 2025
4.0
Decent Wendy's location. The food ordering went well. The staff were patient and kind. Had to wait a little for the food but it was not too bad.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's Brewerton Rd location?
The drive-through at Wendy's Brewerton Rd is open daily from 9:00 AM to 2:00 AM.
Is the Wendy's at 3508 Brewerton Rd currently open?
Yes, Wendy's at 3508 Brewerton Rd, Syracuse, NY is open and committed to serving quality food daily through dine-in, drive-thru, and delivery where available.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at Brewerton Rd serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's Brewerton Rd?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I order food online from Wendy's Brewerton Rd?
You can place your order online via Wendy's website at order.wendys.com or use their mobile app for easy ordering and delivery options.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition information are available on Wendy's official menu website or the mobile app, providing details on allergens and nutritional content for each item.
Is there a drive-thru available at Wendy's Brewerton Rd?
Yes, Wendy's at Brewerton Rd offers a drive-thru service open from 9:00 AM to 2:00 AM daily.
What nearby places can I visit before or after dining at Wendy's Brewerton Rd?
Nearby places include Station Fiftyeight concert venue and train station, Roma's Italian Eatery for Italian cuisine, and ALDI USA supermarket for shopping.
Are there other fast-food options near Wendy's Brewerton Rd?
Yes, Burger King and Popeyes Louisiana Kitchen are nearby fast-food restaurants if you want different burger or chicken options.
How can the nearby transit options help me visit Wendy's Brewerton Rd?
Station Fiftyeight serves as a nearby train station and concert venue, helping customers use public transit to easily access Wendy's at Brewerton Rd.