Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions in both the dining area and restrooms.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, including raw or undercooked items.
Staff Attitude
Customers noted a lack of enthusiasm and care from staff, with many feeling disrespected during their interactions.
GH
Got Heem
Nov 17, 2025
1.0
I said no cheese five times at the window and they still gave me cheese on my burger. I mean you can't make this up
JW
Joshua Wilmot
Nov 3, 2025
1.0
I went Wendy to order myself dinner and when I got my food it was not only cold but raw at the same time,they forgot my sauce my forks my straws this place is outrageous and needs to be shut down,
JD
Jeanette Durkin
Oct 25, 2025
3.0
I've yet to experience a friendly employee at this Wendy's. The food is okay.
JE
James Earl
Oct 20, 2025
1.0
Dave would be so disappointed to know what became of his burger chain. Wendy's went from being the best of the chain burger restaurants to the worst, and it's not even close.
WK
Wren Kaiser
Oct 11, 2025
2.0
- order was messed up
- the manager was berating and demeaning one of the workers, calling him names
- terrible cleanliness, there was food, stickiness, and garbage left everywhere
- no napkins to be seen, had to use paper bag as napkin
- I don’t even want to know what happened in the bathroom, I will just include a picture..
- many seats were ripping and visibly damaged
atmosphere would only be 1 star, but the Halloween decorations were cute.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Syracuse, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Syracuse, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (315) 472-8727.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 597 Park St Wendy’s serve breakfast?
Yes, this Wendy’s location in Syracuse, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's 2100 Park Street?
The drive-thru at Wendy's 2100 Park Street is open daily from 6:30 AM to 2:00 AM.
Does Wendy's at 2100 Park Street serve breakfast?
Yes, Wendy's at this location serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order Wendy's food online at order.wendys.com or through the Wendy's mobile app.
What payment methods are accepted at Wendy's on Park Street?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is the Wendy's location at 2100 Park Street currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
How can I contact Wendy's at 2100 Park Street for questions or feedback?
You can contact Wendy's Customer Care via their contact page or by calling (315) 472-8727 for this location. Their customer care number is 888-624-8140.
Where can I find the menu and nutrition information for Wendy's at 2100 Park Street?
Menu and nutrition details are available on Wendy's official menu website and mobile app, including allergen information and calorie counts.
Is there a Wendy's restaurant near other services like banks or driving schools on Park Street?
Yes, Wendy's is located near M&T Bank and Able 2 Driving School, which may be convenient if you are visiting these nearby places and want to grab a meal.
What nearby places can someone visit before or after eating at Wendy's on 2100 Park Street?
Nearby places include Helena's Mediterranean Cafe & Deli, Dunkin', and the CNY Regional Market for additional dining options, as well as The F Shed music venue and Park Street park for entertainment and relaxation.
How can nearby transit options or locations help customers find Wendy's at 2100 Park Street?
Nearby landmarks like M&T Bank, Able 2 Driving School, and retail stores such as Babies"R"Us assist customers in locating Wendy's easily by using these points of interest as references when traveling on Park Street.