Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or improperly prepared food, including raw chicken and missing items from orders.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions in both the dining area and restrooms.
Customer Service
Numerous reviews highlighted rude staff and poor customer service, with long wait times and unresponsive employees.
Operational Issues
Customers experienced frequent closures, inconsistent hours, and issues with the drive-thru not taking orders.
Staffing Problems
There were multiple mentions of being short-staffed, leading to delays and poor service.
MH
Maeve Hernandez
Nov 15, 2025
1.0
Turned off ice cream machine 2 hours before closing. #embarassing #lazy
MG
MARSHA GRAY
Nov 5, 2025
1.0
Lined up customers inside and drive through. Was told McDonald's was down the road!
WJ
Walter Edwin Vanderzee Jr
Oct 21, 2025
5.0
I like the Frosty.
MO
Michael Jude Ostuni
Oct 14, 2025
5.0
I gotta be honest here. Out of all the fast food joints out there I have always felt that the Wendy's single with mustard wins the gold.
MG
MiSteR GatZ
Oct 4, 2025
2.0
Every time I go there to get a Dave single classic, it's cold, cheese won't even melt..
On top of that I waited like ten min for it come out and it was still cold?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Syracuse, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Syracuse, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (315) 446-4279.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 591 Erie Wendy’s serve breakfast?
Yes, this Wendy’s location in Syracuse, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Erie Blvd. E?
The drive-thru at Wendy's located at 3260 Erie Blvd. E, Syracuse, NY is open daily from 9:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 3260 Erie Blvd. E serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is dine-in available at this Wendy's location?
Yes, Wendy's at this location offers dine-in service along with drive-thru and delivery where available.
What payment options does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Can I order food online for pickup or delivery from Wendy's on Erie Blvd.?
Yes, you can order online through Wendy's website or mobile app for pickup, drive-thru, or delivery where available.
How can I contact Wendy's at 3260 Erie Blvd. E?
You can call Wendy's directly at (315) 446-4279 or reach their customer care via phone at 888-624-8140 or through the live chat on their Contact page.
Where can I buy or check the balance of Wendy's gift cards?
Wendy's gift cards can be purchased in-restaurant, online through their gift card portal, and balances can be checked online as well.
What fast food restaurants are near Wendy's at 3260 Erie Blvd. E?
Nearby fast food options include Arby's, Chick-fil-A, and Friendly's, offering a variety of sandwiches, burgers, and ice cream treats.
Are there any family-friendly activities near Wendy's on Erie Blvd.?
Yes, the Sky Zone Trampoline Park is close by, great for active entertainment before or after dining at Wendy's.
What amenities can I find near Wendy's on Erie Blvd. E for convenience and automotive needs?
Nearby amenities include Speedway and Sunoco Gas Stations for fuel and convenience, a Touchfree Car Wash, and Midas for automotive repairs.