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Wendy's

3.6
(1401 reviews)

Business Details

3260 Erie Blvd. E, Syracuse, NY
13214, United States
(315) 446-4279

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3260 Erie Blvd. E, Syracuse, NY
13214, United States

Hours

Reviews

3.6
1,401 reviews
5 stars
503
4 stars
330
3 stars
241
2 stars
89
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported receiving cold or incorrect food orders, with some items missing altogether.

Cleanliness

The restaurant was frequently described as dirty, with overflowing trash and unsanitary conditions in both dining and restroom areas.

Operational Issues

Customers noted frequent closures, inconsistent hours, and issues with staff availability, leading to frustration.
  • WW
    Wyatt W
    Jan 22, 2026
    1.0
    Ordered four piece tenders. Got only 3. Ordered large fry. Not close to being filled up. 11:42 pm 1/22/26.
  • JJ
    Joey Johnston
    Jan 17, 2026
    1.0
    Pulled in today at 11am. All lights were off, no employees inside, not one car in the parking lot .....we thought they were closed. We pulled up to the speaker to order and nobody answered. We then proceeded to the window and two employees were standing outside at the side door and so I asked them "are you open?" The girls says yeah just go around, again, to the speaker and I will take care of you. Hmmm....what do you think I did? I went right across the street to Chick filet. Why? I knew the food would be horrible as not one customer or car was present and they DID NOT care I was there! We are doomed if this is what our work force looks like going forward. Hard pass on this location!
  • AJ
    Aj “Aegis” Jones
    Dec 18, 2025
    1.0
    Please have your sandwich artists wear hair nets.
  • MC
    Miranda Clark
    Dec 4, 2025
    1.0
    Was told at the window 3 minute wait on tenders. Okay no problem, I pulled up and waited 12 minutes for it. My fries were ice cold like they bagged them and set it aside instead of keeping them under the warner. Tried calling the store 2 seperate times and no answer. The girl at the window was also very rude. No hello, didnt ask me if what I was paying for was correct, very miserable. DO NOT GO HERE
  • MD
    Michele Dyess
    Dec 3, 2025
    1.0
    I know young people need jobs but they also need to learn professionalism. We all laugh at work but they took it too far. My food was cold and not fresh. Trash was overflowing and on the ground around the building.

Frequently Asked Questions About Wendy's

Is 591 Erie Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Erie Blvd. E?

The drive-thru at Wendy's located at 3260 Erie Blvd. E, Syracuse, NY is open daily from 9:00 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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