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Taco Bell

3.8
(1021 reviews)

Business Details

3500 W Genesee St, Syracuse, NY
13219, United States
(315) 487-5409

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3500 W Genesee St in Syracuse. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3500 W Genesee St, Syracuse, NY
13219, United States

Hours

Reviews

3.8
1,021 reviews
5 stars
458
4 stars
228
3 stars
129
2 stars
71
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for dine-in orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold food and poor preparation.

Management Issues

Several reviews pointed to understaffing and poor management practices as contributing factors to the overall negative experiences.
  • CE
    CD Ewald
    4 days ago
    1.0
    Terrible. Waited 30-40 minutes in a line for one single item took 10 minutes to even handed out when we got to the window. Never will go here again
  • MM
    Mark
    Feb 3, 2026
    1.0
    Just waited over 20 minutes in line for 2 tacos with only 3 cars inline. I asked the server why they couldn't just have the car with the big order go up front like McDonald's does and she said they can't. So I guess inconveniencing their customers with small orders like mine have to wait while the food gets cold. Real dumb
  • CL
    Christopher LeFever
    Feb 1, 2026
    1.0
    After a very very long wait (even for a Sat night) two items were completely burnt while another was cold inside. Rough…
  • ZK
    Zachariah Kohanski
    Jan 11, 2026
    1.0
    Teach your employees about patients if I see something waving in my face of my peripheral vision, as I put something away in my wallet, that’s considered as rude behavior
  • BD
    Brianna Dwyer
    Jan 6, 2026
    2.0
    Usually a great store honestly, however they aren’t following procedures for mobile orders. They are careless and don’t check phones to make sure the food is actually going to the person who purchased it, instead they just hand off the food as soon as somebody says they placed an order. This has happened to me twice now, they try to say I already picked up my food when really, they got my order stolen. It’s really not that hard, just do what you’re supposed to do.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on weekdays?

The drive-thru is open Monday through Thursday from 7:00 AM to 1:00 AM, and Friday from 7:00 AM to 2:00 AM.

Does Taco Bell at 3500 W Genesee St offer online ordering?

Yes, you can order online through their website or mobile app for pickup or delivery.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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