Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3500 W Genesee St in Syracuse. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,019 reviews
5 stars
463
4 stars
226
3 stars
132
2 stars
69
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, particularly in the drive-thru, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food types.
Staff Attitude
Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and lack of professionalism.
Food Quality
The food quality received mixed reviews, with some customers enjoying their meals while others complained about poorly prepared items.
Management Issues
Several reviews pointed to understaffing and management problems as contributing factors to the poor service experience.
- MJMello Jacks1 day ago1.0Came in and wanted a taco, it was before Interior closed, doors were unlocked and everything- instead the employee complained and stated lobby was closing early and told me to go through the drive through, I came at that time because I don't drive and CANT go through drive thru. So in summery- whoever was in the night of 11/23/25 at 6:30pm are lazy and incompetent
- JBJoseph B.Nov 16, 20251.0Used to be good months ago, but today they really boiled my piss. I showed up at an already backed up drive thru that was at a complete standstill for 15 minutes. Then a car pulls up behind me and now I know I'm committed. No going back, but the line still isn't moving forward. 20 minutes later I'm at the intercom and she says please wait. Another 5 minutes pass and she says they are only accepting cash at this time. I don't carry cash. I got stuck in the drive thru another 20 minutes and wasn't even able to order food. I'll never be back.
- WWWhitNov 16, 20251.0I really am confused how this Taco Bell manages to mess up my order EVERY SINGLE TIME !!!!! You need to hire people who are competent and can actually read !!!! It’s really not that hard to do your job the right way !!!! I worked in fast food for over 10 years …. It’s not rocket science literally the easiest job i have had but this Taco Bell screws up every time !!!!! And then when you call and try to have them fix their mistakes they argue with you and hang up the phone ???? Real professional….
- ASAlex SmithNov 1, 20251.0I SAT IN THERE FOR OVER 20 MINUTES! Food came out COLD! Throughout everything they didn’t know what they were doing what order was next and instead of getting a system going they moved like they were all tortoises worst experience I ever had at a Taco Bell and first review I ever left for an establishment IT WAS THAT BAD
- BTBryan TripoliOct 20, 20251.0Slowest service I’ve ever experienced. Spent over 30 minutes in the drive through multiple times. On top of the slow service, they screw the order up almost every time.
Frequently Asked Questions About Taco Bell
What are the drive-thru hours at Taco Bell on weekdays?
The drive-thru is open Monday through Thursday from 7:00 AM to 1:00 AM, and Friday from 7:00 AM to 2:00 AM.
Does Taco Bell at 3500 W Genesee St offer online ordering?
Yes, you can order online through their website or mobile app for pickup or delivery.
What payment methods are accepted at this Taco Bell location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there seating available inside the Taco Bell on W Genesee St?
Yes, this Taco Bell location offers dine-in seating for customers.
Does this Taco Bell serve breakfast, and what time do they open?
Yes, they serve breakfast and open daily at 7:00 AM.
Are vegetarian options available at the Taco Bell on W Genesee St?
Yes, this location offers vegetarian menu items.
What are some nearby places I can visit before or after eating at Taco Bell?
Nearby places include Panera Bread for coffee or bakery items, Good News Cafe for breakfast, and King David's Restaurant offering Middle Eastern cuisine.
Where are some fitness centers close to this Taco Bell?
Nearby fitness centers include Burn Kickboxing - Camillus, Aspen Athletic, and Crunch Fitness, all within a short distance.
What options are available near Taco Bell for quick errands or shopping?
You can visit Hallinan's Wine and Liquors for beverages, Speedway gas station for fuel, and the UPS Access Point location for shipping needs.
What are the operating hours of Taco Bell on weekends?
On Saturdays, Taco Bell is open from 7:00 AM to 2:00 AM, and on Sundays from 7:00 AM to 1:00 AM.