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Taco Bell

3.0
(463 reviews)

Business Details

6463 Thompson Road, Syracuse, NY
13206, United States
(315) 468-7987

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6463 Thompson Road in Syracuse. We're serving all your favorite menu items, from classic burritos and tacos, to new favorites like the $5 Double Stacked Tacos Box, Crunchwrap Supreme, Fiesta Taco Salad, and Chalupa Supreme. So come inside, or visit our drive-thru. You can also order online and skip our line inside.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6463 Thompson Road, Syracuse, NY
13206, United States

Hours

Reviews

3.0
463 reviews
5 stars
148
4 stars
74
3 stars
46
2 stars
31
1 star
164

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned issues with food preparation, such as missing ingredients, poorly made items, and unsatisfactory presentation.

Operational Issues

Customers frequently experienced problems with the restaurant's hours, including early closures and unresponsive staff.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
  • MG
    Matt G
    Feb 18, 2026
    1.0
    The guy slammed the DT window closed so fast I couldn't even thank him for my order. Good God corporate do something, this is a new location and the customer service is worse than a dive bar.
  • LS
    Lanisha Stackhouse
    Feb 4, 2026
    5.0
    Went The other evening and the staff was nice! I had a big order And had to wait a while. While I was waiting, the staff offered me a free taco , Which I enjoyed! They should do that more often, thank you!
  • LL
    Landen Laird
    Jan 31, 2026
    1.0
    slowest taco bell ever, whoever the worker was tonight is the slowest person ever. no one else in line and my food takes 15 minutes. i would give a 0 star rating if i could
  • BS
    Brian S.
    Jan 22, 2026
    2.0
    The staff is hard-working and friendly but there is next to no meat (whether it be ground beef or chicken) in any of the menu items that should have a good healthy portion. So, you really aren't getting what you pay for here.
  • MC
    Mia Cooper
    Jan 19, 2026
    2.0
    i had to submit 3 contact forms over cold soggy food that wasn’t even prepared correctly just to receive a generic response email with a $5 coupon in return from a bot. a $5 coupon over an incorrect $30 order is terrible customer service and the worst customer service i’ve ever experienced i was never even contacted by an actual human and my first 2 support requests were never responded to. so disappointing.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours for Taco Bell at 6463 Thompson Road, Syracuse?

The drive-thru is open Monday through Thursday and Sunday from 7:00 AM to 1:00 AM, and on Friday and Saturday from 7:00 AM to 2:00 AM.

Where is this Taco Bell located?

This Taco Bell is located at 6463 Thompson Road, Syracuse, NY 13206, USA.

Brand Certified Facts from Taco Bell

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Certified March 01, 2026Yext Knowledge Graph
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