Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 962 E. Brighton Ave in Syracuse. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
2.6
240 reviews
5 stars
64
4 stars
29
3 stars
19
2 stars
14
1 star
114
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported extremely slow service, long wait times, and staff that appeared disengaged or rude.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with some customers experiencing rudeness and indifference.
Food Quality
Numerous reviews mentioned that the food was often cold, poorly prepared, or not up to standard.
- MFMarie FregoNov 16, 20255.0Food was fast and fresh!
- CRCherrelle RichardsonNov 15, 20251.0Tonight I ordered through DoorDash when the dasher got there he let me know that my meal was either not made or was most likely stolen. Fast forward After a nice wait I decided to pick up my food myself. Once in line it took about 10+ min to be acknowledged and thats due to me speaking out. All but one employee seemed interested in helping the rest including the manager proceeded to ignore me and other customers after a brief attempt of finding my order in the system. Customer service was very poor and I will not be returning here again or at least during the night shift on a Friday. I ended up driving to the Western lights location to get my food the staff was very pleasant there so I'm happy about that.
- BKBrad KingNov 10, 20255.0The young lady working drive-through today November 10 12:50 PM outstanding service great energy. It was a pleasure coming here for lunch.
- CZCanberk ÖzdemirOct 30, 20251.0They’ve definitely gathered the laziest people I’ve ever seen here — there’s absolutely no work being done. They just sit around chatting, not caring about the customers, only joking around with each other. I’ve never seen such a disgrace; I urge the authorities to step in and take immediate action.
- MBMelissa BerryOct 13, 20251.0To Manager Jessica, Today I placed a Doordash order from your store at 961 Brighton. I paid $30 only for disgusting slop to arrive instead. I ordered mexican pizza and ended up with a soggy torilla flooded with beans and completely inedible with two Doritos Locos tacos served that looked like they had been sitting around on the counter for hours before they arrived as well. This is not the first time your store has served disgusting lazily slapped together food as I guess to them it is out of sight out of mind.
Frequently Asked Questions About Taco Bell
What are the drive-through hours at Taco Bell in Syracuse?
The drive-through at Taco Bell on 962 E. Brighton Ave is open from 7:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.
Is there a way to order food ahead of time at this Taco Bell location?
Yes, you can order food ahead online or through the mobile app for pick up or delivery.
What payment options are accepted at the Syracuse Taco Bell?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Taco Bell location serve breakfast and vegetarian options?
Yes, they serve breakfast and have vegetarian menu options available.
Is seating available for dining in at this Taco Bell?
Yes, the restaurant has seating and welcomes families and children for dine-in.
Does the Taco Bell at 962 E. Brighton Ave offer delivery service?
Yes, delivery service is available along with online and mobile ordering.
What nearby gas stations can I visit before or after dining at Taco Bell?
Nearby gas stations include Southside, Syracuse; Mobil; and Sunoco, which also offers convenience store items and breakfast.
Are there nearby coffee shops for a drink to go with your meal?
Yes, nearby coffee shops include 7-Eleven, Dunkin', and Tim Hortons, providing additional beverage options near Taco Bell.
Where can I find medical services or a dentist near Taco Bell?
Brighton Hill Dental and Brighton Hill Pediatrics are nearby for dental and medical services respectively, convenient for health-related needs before or after your visit.
Does this Taco Bell location have a drive-through and restroom facilities?
Yes, it offers a drive-through service and has restrooms for customer convenience.