Brand Certified
Taco Bell
2.6(262 reviews)
Certified by Taco Bell • Mar 01, 2026
Business Details
962 E. Brighton Ave, Syracuse, NY
13205, United States
Certified by Taco Bell • Mar 01, 2026
(855) 431-0465
Certified by Taco Bell • Mar 01, 2026
https://locations.tacobell.com/ny/syracuse/962-e--brighton-ave.html
Certified by Taco Bell • Mar 01, 2026
About
Certified by Taco Bell • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 962 E. Brighton Ave in Syracuse. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Taco Bell • Mar 01, 2026
Hours
Certified by Taco Bell • Mar 01, 2026
Reviews
2.6
262 reviews
5 stars
69
4 stars
29
3 stars
20
2 stars
15
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted consistent issues with incorrect orders, missing items, and poorly prepared food.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some customers praising individual employees while others reported rudeness and lack of care.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and food debris, contributing to a negative dining experience.
Food Quality
Customers expressed dissatisfaction with the quality of food, citing issues such as cold items, incorrect preparation, and overall poor taste.
- AKAddy Kimball4 days ago1.0Employees were insanely rude. Rolled their eyes at us because of their issue, swearing and complaining about customers loudly, etc. Don’t recommend!!!
- BWBrent WagonerFeb 18, 20263.0As far as I can tell, this is a great location except when I ordered my chicken quesadilla, it wasn’t cut into sections
- MCMatt CurtisFeb 17, 20261.07:33 am my taco bell breakfast…someones here i guess?… right?
- RCRyan CoppaFeb 1, 20261.0They've gotten my order wrong every single time. I stopped coming for a few months and then tried them again, and they got my order wrong. Every time I order a cheese quesadilla I get chicken. One order was just 4 potato soft tacos and somehow one was a beef hardshell taco.
- GKGlenn KorecJan 30, 20261.0Horrible experience. We ordered on the door dash app. Was told it was ready. Upon arrival about 8 people working there had no clue what was going on. About 6 customers waiting on orders. I waited 35 minutes and asked about my order only to be told they were closing the store due to staffing issues this was at 7:45pm. SO THEY NEVER MADE MY ORDER Not sure how this location stays in business. They offered me a taco coupon. I won't be back.
Frequently Asked Questions About Taco Bell
What are the drive-through hours at Taco Bell in Syracuse?
The drive-through at Taco Bell on 962 E. Brighton Ave is open from 7:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.
Is there a way to order food ahead of time at this Taco Bell location?
Yes, you can order food ahead online or through the mobile app for pick up or delivery.
What payment options are accepted at the Syracuse Taco Bell?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Taco Bell location serve breakfast and vegetarian options?
Yes, they serve breakfast and have vegetarian menu options available.
Is seating available for dining in at this Taco Bell?
Yes, the restaurant has seating and welcomes families and children for dine-in.
Does the Taco Bell at 962 E. Brighton Ave offer delivery service?
Yes, delivery service is available along with online and mobile ordering.
What nearby gas stations can I visit before or after dining at Taco Bell?
Nearby gas stations include Southside, Syracuse; Mobil; and Sunoco, which also offers convenience store items and breakfast.
Are there nearby coffee shops for a drink to go with your meal?
Yes, nearby coffee shops include 7-Eleven, Dunkin', and Tim Hortons, providing additional beverage options near Taco Bell.
Where can I find medical services or a dentist near Taco Bell?
Brighton Hill Dental and Brighton Hill Pediatrics are nearby for dental and medical services respectively, convenient for health-related needs before or after your visit.
Does this Taco Bell location have a drive-through and restroom facilities?
Yes, it offers a drive-through service and has restrooms for customer convenience.
Brand Certified Facts from Taco Bell
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