Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 962 E. Brighton Ave in Syracuse. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
2.6
255 reviews
5 stars
67
4 stars
29
3 stars
19
2 stars
15
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in drive-thru and for mobile orders.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and poorly prepared food.
Staff Attitude
Feedback indicated a mix of staff attitudes, with some employees being friendly and helpful, while others were described as rude and inattentive.
Food Quality
Numerous customers complained about the quality of food, citing cold items, stale products, and unsanitary conditions.
Management Issues
Several reviews mentioned poor management and lack of responsiveness to customer complaints, contributing to ongoing service problems.
- RJR JONES1 day ago1.0I went here at night and there was like 2 workers busting their ass no one looked like a manager. A new hire was just standing there until one of the 20 ppl in the lobby suggested he go on fries. There was like 30 doordashers waiting over an hour. Food on floor. Soda machines had no ice and no syrup. Staff did try to look but they were completely out. If there were a manager and supervisor on shift this would not had happen. W the volume from SU there should be at least 5-10 ppl on staff per shift at all times. I had to fill my dasher orders drinks just to help staff. I feel very sorry for staff because the really tried their best even while customers were berating them.
- ZKZain Khan2 days ago1.0I have had multiple instances where I wait over an hour for my food. Some specially where it says my order is ready, and I don’t have it. Then having to go up to the staff for them to fix the issue. On top of this, whenever the order is typically ready quick it is incorrect.
- BCBen Chadwick2 days ago1.0This is the worst fast food restaurant I have ever been to. On multiple occasions, I’ve waited over an hour for a mobile order when it is an order less than $15. I truly don’t know how this place is still open with service like this.
- JSJordan S5 days ago5.0Janiah is an amazing employee! She was so kind and helpful. I even saw her go out of her way to chase down a customer who forgot their card.
- SMSpicy Meatball5 days ago5.0EVERY WORKER AT THIS TACO BELL IS INCREDIBLE. They are so kind and really doing the most. I have only ever had amazing experiences here. 10/10 would recommend to anyone ever
Frequently Asked Questions About Taco Bell
What are the drive-through hours at Taco Bell in Syracuse?
The drive-through at Taco Bell on 962 E. Brighton Ave is open from 7:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.
Is there a way to order food ahead of time at this Taco Bell location?
Yes, you can order food ahead online or through the mobile app for pick up or delivery.
What payment options are accepted at the Syracuse Taco Bell?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Taco Bell location serve breakfast and vegetarian options?
Yes, they serve breakfast and have vegetarian menu options available.
Is seating available for dining in at this Taco Bell?
Yes, the restaurant has seating and welcomes families and children for dine-in.
Does the Taco Bell at 962 E. Brighton Ave offer delivery service?
Yes, delivery service is available along with online and mobile ordering.
What nearby gas stations can I visit before or after dining at Taco Bell?
Nearby gas stations include Southside, Syracuse; Mobil; and Sunoco, which also offers convenience store items and breakfast.
Are there nearby coffee shops for a drink to go with your meal?
Yes, nearby coffee shops include 7-Eleven, Dunkin', and Tim Hortons, providing additional beverage options near Taco Bell.
Where can I find medical services or a dentist near Taco Bell?
Brighton Hill Dental and Brighton Hill Pediatrics are nearby for dental and medical services respectively, convenient for health-related needs before or after your visit.
Does this Taco Bell location have a drive-through and restroom facilities?
Yes, it offers a drive-through service and has restrooms for customer convenience.