Subway

2.9
50 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Syracuse Subway® Restaurant at 720 University Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
720 University Ave, Syracuse, NY
13210, United States

Hours

Reviews

2.9
50 reviews
5 stars
14
4 stars
8
3 stars
4
2 stars
6
1 star
18
  • EB
    Emily Brown
    Oct 15, 2025
    2.0
    I love subway, and this location food was good. However, the customer service is terrible at this location. I put a mobile order in for me and my friend, they messed up out sandwiches and got an attitude because we want them to fix our meal. How do you have an attitude because you messed up our food. I told her clearly that the other worker put my friends toppings on my sandwich and did my toppings on my friend sandwich. The girl had an attitude because we wanted them remade. She kept saying “call Tony” cause she didn’t know if they could remake our sandwiches. Mind you, we didn’t eat the sandwiches, all we did was open them to see if they were correct and they weren’t. So she tried to not give us our new sandwiches. It took for another worker who works at this location fully to remake our order and tell her they still would have to remake our order. She kept cursing while people was in the line and she was in the phone cursing as well. Then, the two females kept complaining because they last two days were slow, we were on break for college. This is our day back from our fall break. This was a terrible experience and I will never be back.
  • SJ
    Sabrina Jones
    Sep 18, 2025
    1.0
    I went to this location and when I tell you the lightskin girl with glasses was so rude, throwing the food, talking while making the sandwich, not in a nice way. She needs to go, better yet send a secret person in there and you will see.September 17.
  • EF
    Ethan Funderburk
    Sep 10, 2025
    2.0
    Generally had (and continue to have) very unpleasant experiences at this location. I understand that working food service in a university neighborhood is difficult, but there is no reason to take that unpleasant attitude out on customers. Employees are regularly rude and unpleasant to customers when I go here and stand in line.
  • JZ
    Jeremy Zabinski
    Aug 22, 2025
    1.0
    Complete trash place is a joke and the workers have no clue what they are doing, with a high turnover for workers the issue never goes away
  • AS
    Anjali Sura (Anjali Sethi)
    Aug 21, 2025
    1.0
    I ordered catering online and then got an email that my order had been cancelled. I called the store and they said their manager would call me back. Never got a call back.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 720 University Ave, within Marshall Square Mall, Syracuse University, Syracuse, NY 13210.

What are the operating hours of this Subway location?

The Subway at 720 University Ave is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.