Location.com logo
Brand Certified

Papa Johns Pizza

3.7
(722 reviews)

Business Details

2921 James Street, Syracuse, NY
13206, United States
(315) 463-7272

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Syracuse, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Syracuse pizza for any occasion. Call us for pizza delivery in Syracuse or stop by 2921 James Street for carryout to order the best pizza in Syracuse, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2921 James Street, Syracuse, NY
13206, United States

Hours

Reviews

3.7
722 reviews
5 stars
353
4 stars
129
3 stars
69
2 stars
37
1 star
134

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the pizza while others reported issues with undercooked or incorrect orders.

Customer Service

Customer service experiences vary widely; some praised the staff for being friendly and helpful, while others reported rudeness and poor handling of complaints.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, impacting customer perceptions negatively.

Delivery Issues

Delivery times and order accuracy were frequently criticized, with many customers expressing frustration over delays and incorrect orders.

Value for Money

Some customers felt the prices were high for the quality received, while others appreciated the deals available, especially on certain days.
  • DT
    Donna tritten
    Feb 19, 2026
    3.0
    I ordered 2 pepperoni pizzas for the deal, requested light sauce, they put regular sauce, it was so gross..
  • TM
    Trevor Maggy
    Feb 14, 2026
    5.0
    The staff is friendly and the food they make is very good.
  • 4F
    4m Farms
    Feb 10, 2026
    1.0
    Worst pizza in Albania.
  • ML
    Megan LoPiccolo
    Feb 7, 2026
    5.0
    Great fast service, and food was delicious!
  • TP
    Tristan Porter
    Feb 6, 2026
    1.0
    I’m honestly really disappointed with my delivery from Papa John’s tonight. I specifically requested my Philly Cheesesteak pan pizza to be well done, but it showed up barely cooked. The dough is extremely soft and squishy, almost underbaked, and the cheese is literally spilling off the sides of the pizza instead of being melted and set properly. This isn’t what I expected at all, especially after paying for delivery and leaving clear instructions. Quality and attention to detail really matter, and this experience completely missed the mark.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 2921 James Street, Syracuse?

Papa Johns Pizza offers delivery from 9:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

When is Papa Johns Pizza closed for holidays?

Papa Johns Pizza is closed on December 25, 2024. On December 24 and 31, and January 1, it operates from 9:00 AM to midnight for delivery and until 11:45 PM for takeout.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: