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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.3
(960 reviews)

Business Details

3409 Erie Boulevard East, Syracuse, NY
13214, United States
(315) 446-3841

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Syracuse is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3409 Erie Boulevard East, Syracuse, NY
13214, United States

Hours

Reviews

4.3
960 reviews
5 stars
546
4 stars
253
3 stars
70
2 stars
41
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally find the food to be good, with specific praise for the soups and salads, but some feel it lacks flavor and is overpriced.

Service Issues

There are numerous complaints about poor service, including incorrect orders, rude staff, and long wait times.

Cleanliness

Several reviews mention unsanitary conditions, particularly in the dining area and bathrooms.

Pricing

Many customers feel that the prices are too high for the portion sizes and quality of food.

Customer Experience

While some customers appreciate the friendly staff and atmosphere, others report negative experiences that detract from their overall enjoyment.
  • MT
    Matt T
    Jan 16, 2026
    3.0
    Panera has always been a good place to go for lunch. Their sandwiches and soups are above par. But recently I went to claim my “free” bagel with purchase as part of their customer program. I used it by getting a coffee and the total came to $5, I’m never one to review receipts but charging $2 for enough cream cheese to cover a bagel is outlandish. I’m sure the company could charge a $1 and still make quite a revenue.
  • JJ
    Jess
    Jan 14, 2026
    2.0
    Panera Bread is truly impressive in the sense that it has perfected the art of charging luxury prices for hospital cafeteria food. Every time I go, I somehow spend $25–$30 and leave with half a sandwich, a cup of soup, and the lingering feeling in my stomach. The food itself is… fine. Very bland. Very “soft foods only.” Everything tastes like it was designed to not offend anyone, including people on a post surgery diet. I don’t know how a bread bowl costs this much when it feels like something you’d be handed after a colonoscopy. At this point, Panera isn’t a restaurant it’s a vibe, and that vibe is out of network hospital café. I really just gaslight myself into thinking it’s “healthier.”
  • AW
    avery wild
    Oct 9, 2025
    5.0
    I sit outside this place every day on my break. Super awesome. Sometimes I even order the food
  • VG
    Vinay Golthaje
    Oct 5, 2025
    5.0
    Food and service is great at this location. It can get quite but they have enough tables.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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