Panera Bread

4.1
704 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
Get DirectionsCallWebsite

Business Details

3401 West Genesee Street, Syracuse, NY
13219, United States
(315) 488-2019
https://www.panerabread.com/en-us/cafe/locations/ny/syracuse/3401-west-genesee-street
GoogleFacebookInstagramTwitterTikTok

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Syracuse is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3401 West Genesee Street, Syracuse, NY
13219, United States

Hours

Reviews

4.1
704 reviews
5 stars
391
4 stars
167
3 stars
53
2 stars
31
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, but there were complaints about portion sizes and inconsistencies in preparation.

Service Issues

Many reviews highlighted long wait times, incorrect orders, and rude staff, leading to a negative customer experience.

Cleanliness

Multiple customers reported dirty tables and dining areas, which detracted from their overall experience.

Positive Staff Interactions

Some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary significantly.

Value Concerns

Several reviews mentioned that prices seemed high relative to the portion sizes and quality of food received.
  • SS
    Sovereign
    Nov 22, 2025
    4.0
    A nice Panera bread I would come back
  • AG
    A G
    Nov 17, 2025
    5.0
    I literally started my business here by ordering coffee and just working on my laptop. That was ten years ago and since then there has been so many changes, but Panera holds a special place in my heart. I couldn’t work from home and it gave me the ability to concentrate and get my work done. Great place with great staff, couldn’t think of a better place
  • JP
    Julio Perez
    Nov 11, 2025
    4.0
    The food is always decent and the staff friendly but the wait during lunch time very long. More than twenty minutes.
  • RS
    Rusty Smith
    Nov 9, 2025
    2.0
    Forgot my grill cheese on my take out, went to sit down most tables were dirty and the dining room floors were all dirty.
  • PN
    Patti Nana
    Nov 4, 2025
    3.0
    Always good food, but in the 5 times I've been here in Fairmount I had to wash the table before eating...the rugs are filthy. Looked like they dont clean down the plate drop off either. It would make a big difference if they could simply keep the eating area clean.
Read more reviews on Google

Frequently Asked Questions About Panera Bread

Does Panera Bread in Syracuse accept reservations?

No, Panera Bread does not accept reservations at this location.

What types of meals are served at Panera Bread in Syracuse?

They serve breakfast, lunch, brunch, and dinner meals.