Mona Lisas Ristorante

4.2
276 reviews

About

Italian Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Mona Lisas Ristorante
329 Fay Rd, Syracuse, NY
13219, United States

Hours

Reviews

4.2
276 reviews
5 stars
181
4 stars
36
3 stars
14
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food as delicious and well-prepared, with specific mentions of generous portions and homemade dishes.

Service

Service received mixed reviews; while some servers, particularly Sofia and Egzona, were highlighted for their attentiveness and friendliness, others faced criticism for being slow or unresponsive.

Dining Experience

The ambiance and overall dining experience were generally well-received, though some customers reported issues with wait times and food availability during busy periods.

Thanksgiving Buffet

The Thanksgiving buffet received significant criticism for poor food quality and service, with many customers expressing disappointment over the experience.
  • BC
    Bradley Canavan
    Dec 20, 2025
    5.0
    Went tonight for dinner. Food was phenomenal. Giant portions for a great price. Fantastic wait staff. Excited to go again
  • CA
    Charles J Albani
    Dec 16, 2025
    5.0
    I had my 50th birthday party at Mona Lisa's. The experience was nothing but excellent. Very friendly staff and the food was off the charts šŸ‘
  • VP
    Victoria Phipps
    Nov 27, 2025
    2.0
    My husband and I relocated to Albany just over a year ago. Our kids still live in Rochester. We drove to Syracuse today for Thanksgiving dinner and our kids met us here. It was $54 dollars a person; $326 after drinks and $50 tip. The waitress was super nice and helpful. Thanksgiving dinner was so very disappointing. The buffet menu I saw online included salads, soups, sweet breads, focaccia, all the traditional thanksgiving foods, prime rib, ham with Dijon glaze with raisins, etc. We went to the buffet and chose what we could. Not everything was ready I guess even though you had to make reservations and put in your credit card to reserve. There wasn't any breads, no gravy and no prime rib. The turkey, mashed potatoes, sweet potatoes and stuffing brick was very cold. And no gravy to warm it. No raisins in the ham glaze (I love raisins). I don't think there was any focaccia and no dinner rolls. The sweet breads (pumpkin and apple fritter) came out over an hour later than dinner. Other patrons were complaining very loudly. I chose to write this review instead. I am so sad that my first thanksgiving dinner dining out with my kids, after over a year being across the state, was a far cry from a family holiday dinner. And we paid really good money that pretty much broke me. I won't be back, unfortunately.
  • SK
    Sarah K
    Nov 23, 2025
    4.0
    This was our first time here. Our server Sofia was very friendly and helpful. The owner (I’m assuming) was constantly checking all of the buffet pans to make sure they were hot and full and he stopped by our table to make sure everything was good. All of the food was delicious, especially the complimentary, warm chocolate chip sourdough bread. My only complaint would be the woman in the booth behind us who was on a FaceTime/speakerphone call at full volume for 3/4 of the time we were there. It was very disruptive and disrespectful, but some people have no self-awareness. All in all, we really enjoyed our brunch and will definitely be back again!
  • KP
    Kristen Popov
    Nov 23, 2025
    5.0
    Sofia was the BEST server. Please give her a raise and take good care of her. The food was excellent the friend group are repeat customers!

Frequently Asked Questions About Mona Lisas Ristorante

What are the opening hours of Mona Lisas Ristorante?

Mona Lisas Ristorante is closed on Mondays. From Tuesday to Thursday, it is open from 5:00 PM to 8:00 PM. On Fridays and Saturdays, it opens from 5:00 PM to 8:30 PM. On Sundays, the hours are 8:30 AM to 1:00 PM.

Does Mona Lisas Ristorante offer delivery and pickup services?

Yes, Mona Lisas Ristorante offers both in-store pickup and delivery services.