Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; some employees are praised for their friendliness and efficiency, while others are criticized for rudeness and poor communication.
Food Quality
Many customers reported issues with food quality, including cold and improperly cooked items, while some praised the freshness and taste of their meals.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mention dirty bathrooms and inconsistent cleanliness during busy times.
Order Accuracy
Numerous complaints about missing items and incorrect orders indicate a need for improvement in order accuracy.
Speed of Service
Service speed is a common concern, with many customers experiencing long wait times, especially during peak hours.
TL
tod le
Feb 19, 2026
2.0
It says open 24/7 but it's not. If you go through drive thru early enough, they tell you it's online orders only.
AH
Almira Husejnovic
Feb 9, 2026
1.0
Avoid this McDonald’s at all times. Ordered mobile pick up, my husband went to pick it up. The manager said my phone had to be with my husband order to get my food. Makes no sense I ordered many times from different McDonald’s never had this issues before. I ended up canceling my order because I couldn’t come to the store. Manager very rude even though my husband showed the order number he said he couldn’t give it to us. How pathetic
BJ
belinda jewett
Jan 11, 2026
5.0
Pleasantly surprised with the smiley kind service, fresh hot breakfast and coffee.The place was clean and not crowded.
MM
Munchkin
Jan 11, 2026
5.0
Inside was very clean. The customer service was great and very polite. The order was perfect and hot.
KB
K Bru
Dec 22, 2025
1.0
I have gotten to a point that I'm getting fed up with this location I go here three times a week for the past 4 months. Today was the last straw and now I am boycotting this restaurant.
Each time I've gone here they've forgotten an item one time they forgot two burgers. They make them incorrectly they are overcooking them to the point it tastes like they are sitting there for 6 hours. The fries honestly taste cold half of them half of them taste cooked. I am getting so fed up having to call sometimes somebody picks up the phone there sometimes they don't and it's now getting to the point I'm just getting tired of having to call.
And now after me trying to be pulled by and call once more because today they forgot to give me my drink they didn't ring me in for my sauces they forgot to give me another Burger my burgers were so overcooked that I could barely bite through them and I was being polite about it now I'm going to call the house apartment on this location the temperatures on their food need to be checked something needs to be done this location is getting a little out of control. I hope management Seasons I hope they take what I am saying and actually look into this because obviously when I'm calling and I'm expressing my concerns for the last several months they're not caring so hopefully they will care when the health department shows up because I am getting fed up so now each time I go there and I have an issue I will be following up with the health department because I am tired of having undercooked fries and overcooked burgers.