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McDonald's

3.3
(343 reviews)

Business Details

NY S Thurway Mm280 E, Syracuse, NY
13206, United States
(315) 463-5400
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
NY S Thurway Mm280 E, Syracuse, NY
13206, United States

Hours

Reviews

3.3
343 reviews
5 stars
112
4 stars
72
3 stars
55
2 stars
21
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative dining experience.

Food Quality

Many reviews highlighted poor food quality, including cold and undercooked items, with some customers expressing dissatisfaction with the taste.

Pricing Concerns

Customers frequently mentioned that prices were excessively high for the food offered, particularly at this location.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during busy times, indicating that experiences can vary.
  • SK
    Smitty Knickerbocker
    Nov 10, 2025
    1.0
    This McDonald's is gone, but if you get off at next the exit maybe 100 feet past this rest stop there is a McDonald's right at the traffic circle.
  • KM
    Keenan Miller
    Oct 16, 2025
    1.0
    Wouldn't accept my coupon, server was rude
  • OB
    o bailey
    Oct 15, 2025
    1.0
    It does not exist
  • RM
    Rocky bulbous Mj
    Oct 8, 2025
    1.0
    Why google shows there is a McDonalds here open. McDonalds its been closed for a while here but google shows thats is open??????????
  • RR
    Robert Robinson
    Aug 11, 2015
    1.0
    We ordered 2 Big Mac Value meals, and 1 chicken value meal. The burger patties were dry and had no taste, toppings and buns were ok. Chicken was ok. The reason for the 1 star review is, all 3 were value meals, we only received 2 fries,. When I went back up and told them we only received 2 fries the lady said we only ordered 2 value meals and said she didn't hear we wanted 3, need less to say we didon't get our fries. After I asked about them the front people looked at us the whole time we were eating. VERY rude front staff.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at NY S Thurway Mm280 E in Syracuse?

McDonald's at NY S Thurway Mm280 E in Syracuse is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at NY S Thurway Mm280 E provides drive-through service 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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