Location.com logo
Brand Certified

McDonald's

3.4
(1451 reviews)

Business Details

4733 Onondaga Blvd, Syracuse, NY
13219, United States
(315) 476-0900
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4733 Onondaga Blvd, Syracuse, NY
13219, United States

Hours

Reviews

3.4
1,451 reviews
5 stars
510
4 stars
280
3 stars
254
2 stars
112
1 star
283

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, order inaccuracies, and rude staff interactions, particularly during late-night hours.

Food Quality

Several reviews mentioned cold or improperly cooked food, including raw items and incorrect orders.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant and restrooms, with reports of unsanitary conditions.

Management Problems

Feedback indicated poor management practices, including lack of staff training and inadequate handling of customer complaints.
  • JM
    john Manne
    Feb 20, 2026
    2.0
    Slowest McDonald’s I’ve ever been too every time I go.
  • HG
    Holly Gassler
    Feb 18, 2026
    1.0
    This place is crazy. Its cold inside no heat at all. Smelled like pee. The bathroom was a mess. I put my order in and 5 others order after me and left before I got my food. My fries had hair in them. The workers were arguing about what job someone could not finish and who was going to finish it. I do not recommend this place at all... go to a different restaurant!!!
  • CM
    Chris Mantz
    Feb 15, 2026
    1.0
    Miserable staff always missing items
  • FI
    Faith Isaacs
    Jan 28, 2026
    1.0
    Wish I could give the service negative stars. We ordered breakfast on Christmas. Yes I’m aware some stores are closed but google said they were open and the app let us make an order and took our money. Now it’s been well over a month and we still haven’t gotten our refund or even a replacement meal. We just finally got a call yesterday that they cannot refund us due to it being too long for us to get ahold of them. Mind you we called customer service the next day and spoke with the store not long after. They are basically trying to steal our money at this point. Then we were told by a Mrs. Davis that she would write a note for us to get a replacement meal whenever we’d like because, like I said, we couldn’t be refunded now. Well, my boyfriend went to the store tonight to get his replacement meal (a meal of the same value) and was denied. Then he asked when we could come into the store to get it and was told he couldn’t get a schedule. We just wanted our money back and now we just want our food. It’s been well over a month and nothing, no quality service or consideration. I’m absolutely appalled by how this store handles customers. Maybe a different interaction will change my mind but for now I’m just very disappointed in how all of this was handled. :,(
  • TL
    Tamisha Lankford
    Jan 28, 2026
    1.0
    I went to drive threw and ordered a fish sandwich and double quarter pounder meal Medium....I know next time check my bag ...my fish sandwich was not thier and they gave me 4 piece chicken nuggets messed my order up this happens a lot to me not good for customer who Like Mc Donalds

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 4733 Onondaga Blvd, Syracuse?

This McDonald's location is open 24 hours daily, seven days a week.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the McDonald's has a drive-thru open 24 hours every day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: