McDonald's

3.4
1442 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4733 Onondaga Blvd, Syracuse, NY
13219, United States

Hours

Reviews

3.4
1,427 reviews
5 stars
509
4 stars
277
3 stars
254
2 stars
110
1 star
277

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food quality, particularly during late hours.

Customer Service

Many reviews highlighted poor customer service, including rude staff and unprofessional behavior, leading to a negative dining experience.

Wait Times

Customers frequently complained about long wait times both in-store and at the drive-thru, with some waiting over 30 minutes for their orders.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • BH
    Brooke Hatfield
    1 day ago
    1.0
    Bathrooms were a mess, the floor was sticky and slippery Had a mobile order that was not ready. The manager was extremely rude when calling name as lobby was full of 8 kids and she was back behind the corner. I stepped out to actually be able to see her in the back and say “yes” she goes “I called your name twice” I said well I couldn’t hear you then walks away mumbling under her breathe. Then proceeded to not provide my drink until after I let the counter. Food was cold for how long I was standing there and drink wasn’t even full and tasted like watered down tea
  • JH
    Jason Hill
    3 days ago
    4.0
    If u want fresh food u literally gotta hit them between 9-12pm or 5-8pm!!
  • HH
    humble
    Dec 22, 2025
    1.0
    Cashier got mad at me for asking for a big Mac with extra chese
  • JB
    Jaharia Bowens
    Dec 12, 2025
    1.0
    Y'all need to get it together y'all literally mess up every order even doordash and Uber eats orders I was missing two whole meals and got two 10 piece nuggets terrible do better
  • NH
    nathan howard
    Dec 11, 2025
    5.0
    You don't believe this place. It's amazing. They have food and drinks. They even have something that is kinda like a food and a drink at the same time. They call it ice cream. The children were crazy.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 4733 Onondaga Blvd, Syracuse?

This McDonald's location is open 24 hours daily, seven days a week.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the McDonald's has a drive-thru open 24 hours every day.