McDonald's

3.4
1433 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4733 Onondaga Blvd, Syracuse, NY
13219, United States

Hours

Reviews

3.4
1,418 reviews
5 stars
507
4 stars
275
3 stars
253
2 stars
110
1 star
273

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor communication regarding order changes.

Service Speed

Many reviews highlighted slow service, particularly during late-night hours, with long wait times reported for both drive-thru and in-store orders.

Staff Attitude

Customer service was frequently criticized, with reports of rude and unprofessional behavior from staff members.

Food Quality

Several customers experienced issues with food quality, including cold items, improperly cooked food, and unsatisfactory taste.

Cleanliness

The cleanliness of the restaurant, especially the bathrooms, was a common concern among reviewers.
  • NH
    Nawaz Hashmi
    2 days ago
    1.0
    I came to the drive-thru and waited for at least 11 minutes, then some girl said that we are not taking orders from anyone at this time If you guys are not taking orders then put it in writing Waiting like a fool and the girl saying they are not taking any orders Whoever owns McDonald's here should see this And every time I come here I spend at least $60 to $70 And this isn't the first time this has happened to me
  • AP
    angel pitcher
    Nov 6, 2025
    1.0
    Every time I come here there’s a problem did a mobile order was in drive thru line almost 20 min while they took at least 5 other cars and was still being told I will be with u in a min then was missing a sandwich after I had to go in a wait again expect to wait at least 30-60 mins anytime u come here
  • WB
    William Blood
    Nov 2, 2025
    1.0
    Ordered from here moving fast because I have a lot to do and half my families order was wrong. Missing nuggets, a quarter pounder that was supposed to have no pickles and added bacon with the exact opposite, and wrong meals. Didnt even realize till I was already gone and way away. Definitely not the greatest mcdonalds in the area.
  • JJ
    JK
    Oct 30, 2025
    1.0
    Not to start this review aggressively, but I'm pretty sure that nobody at this location can count. I ordered through Uber eats 4 pumpkin creme pies. Only two pies came and there was nobody who reached out to me from the McDonalds regarding the change. The bag was sealed upon arrival so no, the driver didn't take anything. I've noticed when you order past 7pm, workers tend to just not bother making certain items or slack off. I'm paying for the food beforehand. Regardless of whether you don't feel like making it or not, I would gladly have taken a substitution of someone would have reached out to me. This is ridiculous and I hope a manger sees this review and contact me. I've had this happen twice within the past two days and no Uber Eats may think I am trying to scam the restaurant because of my reports. Don't order from here past 7pm apparently. 😏
  • JK
    Jay k
    Oct 25, 2025
    4.0
    I like this McDonalds they serve good and hot food and coffee, but i wonder are you guys actually open 24/7 now? Google says you are, but every time I go there early morning like 5-6am there are employees inside but they never take my order. Always something is wrong like "systems are down". And I get that, I used to work at fast food restaurants so I understand sometimes the ordering systems don't work properly but it's like every time I go there in the morning it's down and they can't take orders. I work early so I want to get breakfast and this is the only place near my house or on the way to work that's open except for gas stations. If yall are actually open 24/7 like Google says and I can get breakfast there in the early morning like Google says it should I'll give 5 stars or if yall aren't open that's cool too but update Google so they know and I'll give 5 stars for that too, I just don't like stopping there and getting told I can't place an order because the system is not working and even when I try placing online it says the location is not open. Thanks for the good food though I always have a good experience when they are open haha

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 4733 Onondaga Blvd, Syracuse?

This McDonald's location is open 24 hours daily, seven days a week.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the McDonald's has a drive-thru open 24 hours every day.