Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,286 reviews
5 stars
379
4 stars
232
3 stars
261
2 stars
117
1 star
297
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with long wait times for both drive-thru and in-store orders.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of customer service skills.
Cleanliness
The facility was frequently described as dirty, with unsanitary conditions noted in both the dining area and kitchen.
Food Quality
Several customers complained about food being cold, improperly cooked, or missing items from their orders.
Management Issues
There were mentions of poor management and understaffing, leading to disorganization and a lack of accountability among employees.
- LCLindsay CarrollNov 15, 20251.0every time i have come here the wait for two cars at the drive through is 30 minutes for fast food. this last time (which will be my last time ever coming to this location) i waited 30 minutes for my one mcflurry to be made and the car in front of me which was the only car there waited even longer for their food. i am extremely angry and the staff did not even seem to care
- MHMichael HumphreyNov 14, 20251.0I do not blame the under staffed associates that showed up, there was literally 3 people working, it took 30 minutes for a Big Mac Meal and a Cheese Burger Happy meal, McDonald's or the franchise owner needs to hire people, the staff was nice but hire people please.
- BVBernard VignaliNov 11, 20251.0My order was too cold to eat.....waste of money. Should known when the person handed me the food with a silent blank stare and contempt.
- NLNate LockwoodNov 3, 20251.0This place takes the fast out of fast food
- JRJames RobinsonOct 7, 20251.0I try to give this place a bit of grace because I know fast food can be stressful at times, but I think I’ve reached my breaking point with this specific location. The service is ALWAYS extremely slow, today broke a new record of waiting 40 minutes to get my food after it had been paid for, the employees are constantly on their phones or having conversations/smoke breaks in the back, also smoking right next to where people are ordering their food? Gross and nasty, no one wants to smell that. The entire team consists of extremely rude young adults (if that’s what you want to call them) and disinterested middle age employees. I think the only reason this location hasn’t been closed is that it’s the only McDonald’s within 10 minutes of where they are on the boulevard. Serious need of restructuring and possibly a change of employees, no restaurant with a drive through should be taking 1 order at a time, and I don’t mean just over the intercom, I literally mean I had to sit at the order screen with only 1 person in-front of me, wait til they paid, got their food, and LEFT that someone FINALLY took my order.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3207 Erie Blvd E, Syracuse?
McDonald's at 3207 Erie Blvd E, Syracuse is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday from 6:00 AM to 8:00 PM, and Tuesday through Sunday from 6:00 AM to 11:00 PM.
Is there a drive-thru service available and what are its hours?
Yes, this McDonald's has a drive-thru open daily from 6:00 AM to 11:00 PM.
What payment methods can I use at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What ordering options does this McDonald's offer?
Ordering options include curbside pickup, delivery, same-day delivery, and no-contact delivery. You can also order through the McDonald's app.
Where can I download the McDonald's mobile app to place orders?
You can download the McDonald's app from the Apple App Store or Google Play Store to place orders conveniently.
Does this McDonald's location offer free WiFi to customers?
Yes, free WiFi is available for customers at this McDonald's location.
What are some nearby dining options to McDonald's on Erie Blvd?
Nearby dining options include Firudo Asian Food & Bar for sushi and Japanese cuisine, Ruby Tuesday for burgers, and Pavone's Pizza for Italian food.
Are there any fitness centers near McDonald's at 3207 Erie Blvd E?
Yes, My Gym Syracuse and My Gym Children's Fitness Center are nearby options for fitness and gymnastics.
What nearby services can customers visit after dining at McDonald's?
After dining, customers can visit nearby beauty and spa services like NU Nails and Spa Dewitt, Laser Spa, and Hair by Megan.