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McDonald's

3.2
(1300 reviews)

Business Details

3207 Erie Blvd E, Syracuse, NY
13214, United States
(315) 446-1551
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3207 Erie Blvd E, Syracuse, NY
13214, United States

Hours

Reviews

3.2
1,300 reviews
5 stars
379
4 stars
235
3 stars
261
2 stars
118
1 star
307

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, with complaints about employees being dismissive and unhelpful.

Food Quality

Numerous customers experienced issues with food quality, including cold meals, incorrect orders, and unsanitary conditions.

Cleanliness

The facility was frequently described as dirty, with reports of unclean dining areas and unsanitary food handling practices.

Staffing Issues

Several reviews noted that the location appeared understaffed, contributing to slow service and poor customer experiences.
  • WY
    William Young
    4 days ago
    1.0
    I would give 0 if I could. Ordered curbside and arrived at 2:41pm, came inside twice and finally got my order at 3:25pm. It’s so ridiculous, and what’s more ridiculous is they missed one burger and one fries
  • AC
    ashlei curtis
    6 days ago
    1.0
    Waited over 30 minutes for food.. chicken nuggets fries and a double cheese burger...
  • BR
    Brendan Robert's
    6 days ago
    1.0
    Absolutely horrible the wait time is 25-35 minutes!!! This is absurd!
  • LL
    Lishai Levi
    Feb 15, 2026
    1.0
    Slowest drive through possible. They purposely dont take new orders to make their times look better and also tell you to move forward so they can make other orders in the meantime, again, just to make their drive through times look fast. Ridiculous. As you can see nobody is even at the windows, they just have everybody wait before you place the order.
  • MW
    Marianna Williams
    Feb 13, 2026
    1.0
    They said "I cancelled my order" when I called corporate they said my order was picked up. And they if what was told to me about my order being cancelled then my money would've been refunded. It wasn't. They gave my order to someone else and refused to take responsibility

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3207 Erie Blvd E, Syracuse?

McDonald's at 3207 Erie Blvd E, Syracuse is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday from 6:00 AM to 8:00 PM, and Tuesday through Sunday from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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