McDonald's

3.2
1296 reviews
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Business Details

3207 Erie Blvd E, Syracuse, NY
13214, United States
(315) 446-1551
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3207 Erie Blvd E, Syracuse, NY
13214, United States

Hours

Reviews

3.2
1,296 reviews
5 stars
379
4 stars
235
3 stars
261
2 stars
118
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times in both drive-thru and inside the restaurant.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of customer engagement.

Food Quality

Numerous complaints were made about food being cold, incorrectly prepared, or unsanitary, with some customers receiving raw or spoiled items.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions in both the dining area and restrooms.

Management Issues

Customers noted a lack of effective management, with reports of understaffing and poor employee morale affecting service quality.
  • JY
    Jessica Young
    1 day ago
    4.0
    Fast and fresh!!!
  • DD
    Donald Devito
    Dec 27, 2025
    1.0
    I placed an order in the app at 10:00pm and arrived at 10:15pm. The latest info says they close at 11:00pm. Upon arrival I noticed a car pulling away from the drive through without stopping at the window for payment or food. Although I could see the employees inside conversating they offered no service. After a few minutes I left and tried for a few hours to get my money back. The app is unfriendly when trying to get money back for no service. After 4 days they wrote me and said the complaint was closed. No sorry or explanation , no coupon, just closed. I checked my cash app card and they canceled the charge for food. What’s happening to society? We as customers are down graded to dollar signs. Now when the restaurant closes they’ll have some sob story on how the economy ruined them. We’ll know it’s not just the poorly performing employee but the poor customer service from management that should know better.
  • PP
    Pegasuss
    Dec 19, 2025
    1.0
    40minute wait if you go in the drivethru and a 30minute wait hust to even get your order taken if you go inside because nobody wants to be on the register
  • JP
    Jarrid Pearson
    Dec 16, 2025
    4.0
    Not super slow. Accurate order. Friendly people. Overpriced for what it is.
  • NZ
    Nicole Zimmer
    Dec 4, 2025
    1.0
    Waited 48 mins in drive thru for our mobile order. Workers just taken their sweet time n not very polite or not even apologizing for the long wait. Got home n sandwich was not what was ordered and all the food was ice cold n burgers were hard as a rock. This is not the 1st time the service was this slow. Do better is all I ask its not that hard.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3207 Erie Blvd E, Syracuse?

McDonald's at 3207 Erie Blvd E, Syracuse is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday from 6:00 AM to 8:00 PM, and Tuesday through Sunday from 6:00 AM to 11:00 PM.