Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru and during peak hours, with long wait times for food.
Food Quality
Customers frequently complained about cold, stale, or poorly prepared food, including raw items and unsatisfactory presentation.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attentiveness to customers.
Cleanliness
The cleanliness of the restaurant and restrooms was criticized, with reports of unsanitary conditions.
HW
Heila Wilkinson
Feb 23, 2026
1.0
Everything I order here food is cold and I don’t get what I ordered
BP
Brandon Parrott
Feb 5, 2026
2.0
HOW DO THEY ALWAYS FORGET THE SAUCE AT THE DRIVE THRU?!
RB
Roy Briggs
Jan 16, 2026
1.0
Can't get orders right
KK
Kendra
Dec 29, 2025
1.0
They can never seem to get the whole order in the bag.
JC
Jeff Campbell
Dec 19, 2025
1.0
20 minutes in the drive thru. And you still can't figure my order out. Then made me produce a receipt because you couldn't figure out where the food went. This isn't fast foo at this point. Hire some competent people. Thanks!