Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
711 reviews
5 stars
238
4 stars
145
3 stars
106
2 stars
60
1 star
162
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported missing items or incorrect orders, leading to dissatisfaction.
Service Speed
Many reviews highlighted slow service times, particularly in the drive-thru and during peak hours.
Food Quality
Several customers complained about food quality, including stale items, raw food, and poor presentation.
Cleanliness
The cleanliness of the restaurant and restrooms was frequently criticized, with reports of unsanitary conditions.
Staff Attitude
Customer interactions with staff were mixed, with some praising friendly service while others noted rudeness and poor management.
- KKKendraDec 29, 20251.0They can never seem to get the whole order in the bag.
- JCJeff CampbellDec 19, 20251.020 minutes in the drive thru. And you still can't figure my order out. Then made me produce a receipt because you couldn't figure out where the food went. This isn't fast foo at this point. Hire some competent people. Thanks!
- SJShaquoya JohnsonNov 27, 20251.0My fiance just left McDonald’s. He ordered 4 McDouble meal deals. Got all the way home and realized two McDoubles were missing. He said he didn’t want to go back because it took an hour to get the food and they didn’t give him a receipt. I guess they don’t care even if it’s the day before Thanksgiving.
- JSJustice SalisburyNov 26, 20255.0I am very satisfied with the service here there was a shift worker named Kevin that decided he was going to go above and beyond for a customer and help with a problem with redeeming a coupon just very great customer service
- JMJames MatherOct 20, 20251.0This location is beyond slow. It could be dead and yet it still takes 20+ minutes to get a one item order. I’ll never come to this location again since Camillus is a short drive and a million times faster. Something needs to be done with this location because it’s terrible.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 3329 W Genesee St, Syracuse?
Delivery is available daily from 6:00 AM to 11:30 PM.
What are the drive-thru hours at this McDonald's location?
Drive-thru operates every day from 5:30 AM to midnight.
What types of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order for pickup or delivery from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location features a drive-thru service.
Where is this McDonald's located?
It is located at 3329 W Genesee St, Syracuse, NY 13219, USA.
What nearby places can I visit before or after dining at McDonald's?
You can visit Tully's Good Times bar and restaurant, Dunkin' coffee shop, or Wegmans supermarket nearby.
Are there other fast food options near this McDonald's?
Yes, Burger King, Arby's, and Five Guys are nearby fast food restaurants.
Can I find coffee shops close to this McDonald's for additional beverage options?
Yes, besides McDonald's coffee, you can visit Tim Hortons, Dunkin', Panera Bread, and Bowl Boss Fairmount cafes nearby.