Brand Certified
McDonald's
3.3(714 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3329 W Genesee St, Syracuse, NY
13219, United States
Certified by McDonald's • Mar 01, 2026
(315) 218-5757
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
714 reviews
5 stars
238
4 stars
145
3 stars
106
2 stars
61
1 star
164
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru and during peak hours, with long wait times for food.
Food Quality
Customers frequently complained about cold, stale, or poorly prepared food, including raw items and unsatisfactory presentation.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attentiveness to customers.
Cleanliness
The cleanliness of the restaurant and restrooms was criticized, with reports of unsanitary conditions.
- HWHeila WilkinsonFeb 23, 20261.0Everything I order here food is cold and I don’t get what I ordered
- BPBrandon ParrottFeb 5, 20262.0HOW DO THEY ALWAYS FORGET THE SAUCE AT THE DRIVE THRU?!
- RBRoy BriggsJan 16, 20261.0Can't get orders right
- KKKendraDec 29, 20251.0They can never seem to get the whole order in the bag.
- JCJeff CampbellDec 19, 20251.020 minutes in the drive thru. And you still can't figure my order out. Then made me produce a receipt because you couldn't figure out where the food went. This isn't fast foo at this point. Hire some competent people. Thanks!
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 3329 W Genesee St, Syracuse?
Delivery is available daily from 6:00 AM to 11:30 PM.
What are the drive-thru hours at this McDonald's location?
Drive-thru operates every day from 5:30 AM to midnight.
What types of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order for pickup or delivery from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location features a drive-thru service.
Where is this McDonald's located?
It is located at 3329 W Genesee St, Syracuse, NY 13219, USA.
What nearby places can I visit before or after dining at McDonald's?
You can visit Tully's Good Times bar and restaurant, Dunkin' coffee shop, or Wegmans supermarket nearby.
Are there other fast food options near this McDonald's?
Yes, Burger King, Arby's, and Five Guys are nearby fast food restaurants.
Can I find coffee shops close to this McDonald's for additional beverage options?
Yes, besides McDonald's coffee, you can visit Tim Hortons, Dunkin', Panera Bread, and Bowl Boss Fairmount cafes nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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