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McDonald's

3.3
(2258 reviews)

Business Details

2442 Erie Blvd E, Syracuse, NY
13224, United States
(315) 446-0488
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2442 Erie Blvd E, Syracuse, NY
13224, United States

Hours

Reviews

3.3
2,258 reviews
5 stars
770
4 stars
421
3 stars
365
2 stars
185
1 star
517

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and lack of communication.

Food Quality

Several customers reported issues with food quality, including cold, improperly prepared items, and unsanitary conditions.

Cleanliness

Many reviews mentioned the restaurant's cleanliness issues, with reports of dirty floors, tables, and overall untidy environment.

Operational Hours

Customers expressed frustration over inconsistent operational hours, with claims that the location is not truly 24/7 as advertised.
  • JD
    Jacelyn Deacy
    1 day ago
    3.0
    Typical low end McDonald's and service.
  • DK
    Danny Kraeger
    3 days ago
    1.0
    The place was dirty and service was slow and horrible and my #4 didnt come with any mayo, or lettuce, but one pickle slice shuved into the bun, when I asked for proper toppings, they told me "this is the way we make it here" so I asked again if I could get some mayo and lettuce they said " NO." Im definitely disappointed do not recommend this place.
  • UP
    Unnamed Penguin
    Feb 16, 2026
    1.0
    Why is it so hard to get breakfast in the morning? I moved here a couple months ago, and I can never seem to get food before work. Google says this McDonald’s is open 24/7, so I showed up at 3:50 a.m. and sat there for four minutes before someone finally told me, “We don’t open until 4.” That’s fine — but then update the hours so people don’t waste their time. The next day I came back at 4 a.m. and sat there again with no response. I said “hello,” nothing. I parked and tried to go inside (locked), and I could literally see an employee behind the counter. If it doesn’t open at 4, just say that. It takes two seconds to get on the mic and tell people the actual opening time. Another time I came around 4:30. There were three cars ahead of me, all waiting. After a while, every single one of them just left because no one was answering. And again — you could see employees inside. Then today, I show up at 4 a.m., wait, get ignored, park, try the door (locked), and I can literally see an employee walking out of the bathroom. Why can’t someone just say, “We don’t open until _”? Instead, it feels like they just don’t want to deal with customers that early. But this is the shift they chose. People who work early mornings or overnight just want to grab something to eat after/before work. But we can’t, because no one wants to communicate or do the bare minimum. There are no hours posted on the doors, Google says 24/7, one employee says 4 a.m., and others clearly open whenever they feel like it. Please fix whatever is going on so people stop wasting their time. There’s clearly a reason why every morning, everywhere I go, people only seem to have Dunkin’ in their hands. When Dunkin’ says they open at 4 a.m., they actually open at 4 a.m. They stick to their hours, and it shows. The correct opening time is posted everywhere — on the doors, on the speaker, on Google, and even the employees themselves told me it opens at 4 a.m. when I came a little early the other day. Clear, consistent, communication, and correct information is all we're asking for .
  • RS
    R Simpson
    Feb 11, 2026
    1.0
    Cramped food tasted mushy not like the UK, thought it would taste better than the uk by it in my opinion it did not. Just saying
  • JW
    Joe Wisinski
    Jan 17, 2026
    2.0
    Terrible customer service loudspeaker person gave 0 enthusiasm as if they didnt wanna work there aswell as the employee at the window not knowing our order and saying then what did u order in a snarky tone ive been to many mcdonalds none have been this terrible with service and ps not one employee was smilling so they werent even trying to put on a friendly face

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2442 Erie Blvd E, Syracuse?

McDonald's is open 24 hours a day, 7 days a week, including all holidays.

Does this McDonald's location offer drive-thru service?

Yes, drive-thru service is available 24/7 at this McDonald's location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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