McDonald's

3.3
2252 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2442 Erie Blvd E, Syracuse, NY
13224, United States

Hours

Reviews

3.3
2,252 reviews
5 stars
768
4 stars
423
3 stars
365
2 stars
184
1 star
512

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors and a foul smell in the restaurant.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times for food.

Operational Issues

Customers noted that the restaurant often advertised 24-hour service but was not actually open during those hours, leading to frustration.
  • DG
    Danielle Guzman
    1 day ago
    1.0
    It was disgusting they took hours to give me my food My food wasn't even made right they didn't even put no meat on our burgers you go in there and complain and they just look at you like a stupid and send you back
  • TC
    Tristan Nguyen Chanel
    Dec 29, 2025
    2.0
    Inside store need to be updated. Wall ,floor and table are so dirty.
  • AG
    AOAT Glock
    Dec 29, 2025
    1.0
    I feel as if this is the worst McDonald's in Syracuse New York they mess up more of our orders then they get correct I think it's time for a boycott until they get staff who actually care about their customers from now on we have to leave reviews in contact corporate either until this place get shut down or they bring in all new staff
  • AI
    april irons
    Dec 18, 2025
    1.0
    Went there today about 6:31pm not only did they charge me twice for one meal that I ordered then when I pull up to the window to grab my food, there are two girls eating food, licking their fingers and bagging food at the same time. I snapped the picture for corporate And that’s when they decide to come address me after I’ve been complaining at the window that they need to wash their hands and not eat out in foh she came to me so aggressively to demand that I erase the picture.nope not erasing it it’s going to corporate She got really aggressive told me she was calling her manager. Yes honey please call your manager and tell her you’re eating while bagging customers food. And not washing your hands or wearing gloves. so I would like a general manager or somebody who can put their employees in order to contact me cause this is unacceptable. No uniforms everyone on their phones earbuds in their ears eating in a food prep area licking fingers not washing hands and bagging food with no gloves and spit covered fingers. What happened to serve safe why Are they eating food, licking their fingers And bagging food for customers with no gloves and their spit on their fingers it’s flu season it’s Covid season. It’s absolutely disgusting and unacceptable.
  • IM
    It's me
    Dec 16, 2025
    1.0
    Just recently went through the drive-through ordered two large Big Mac meals and two large double quarter pounder with cheese meals ask for certain things not to be on all of the sandwiches they were made the default way I literally called up there 11 times to try to get this rectified and nobody answered I just spent way too much money with y'all not to have somebody pick up the phone so I can get my order corrected for next time this is the worst McDonald's I've ever been to orders have been messed up multiple times in my opinion they need to fire everybody in their store and bring in a whole new staff

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2442 Erie Blvd E, Syracuse?

McDonald's is open 24 hours a day, 7 days a week, including all holidays.

Does this McDonald's location offer drive-thru service?

Yes, drive-thru service is available 24/7 at this McDonald's location.