Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,575 reviews
5 stars
458
4 stars
258
3 stars
242
2 stars
141
1 star
476
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude staff and poor customer service, with many customers feeling disrespected and ignored.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their orders.
Wait Times
Consistently long wait times were mentioned, with customers frequently waiting 30 minutes or more for their food, regardless of the time of day.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Food Quality
Customers expressed disappointment with the quality of food, citing cold items, poorly prepared meals, and incorrect orders.
- DGDanielle Guzman1 day ago5.0This place takes hours to give you your food and when they do it's never made right so you always got to return it and but other than that it's very clean and it's starting to pick up pace now but they never give you the right food that you order or they'll charge it extra
- DFDiamond FosterJan 3, 20261.0Ordered through the app because i do not have a vehicle. My order was wrong i called to speak to someone about it to get a refund and instead of getting my issue resolved i was hung up. Oh and on top of that i had to build my own kids meal. They sent the box folded up as how it would come shipped to the store from the manufacturer
- EKEthan KingJan 2, 20261.0How have they not boarded this McDonald’s up yet? 🥴 worst service in Syracuse
- RMRuth MoldowskyDec 14, 20255.0Always rude, order is never right
- RGRedacted GlitchDec 5, 20251.0Basically sucked all around. They don’t correct orders. Ordered a large #7 with 4 cookies they gave me a large fry, no nuggets, and like a dozen cookies. Again, today waited for about an hour for anyone to take my order when the kiosk is down.
Frequently Asked Questions About McDonald's
What are the regular opening hours for this McDonald's location?
This McDonald's in Syracuse, NY is open from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday. On Thursday through Saturday, it remains open until 2:00 AM.
What are the drive-through hours at this McDonald's?
The drive-through is open from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday, and until 2:00 AM Thursday through Saturday.
Does this McDonald's offer delivery and pickup services?
Yes, this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an order online for this McDonald's?
You can place orders online via their delivery URL: https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's offers drive-thru service.
Are there any nearby coffee shops close to this McDonald's?
Yes, nearby you can find APlus at Sunoco, a coffee shop where visitors can grab a coffee before or after their meal at McDonald's.
Where can I find nearby gas stations or convenience stores from this McDonald's?
Nearby gas stations and convenience stores include CITGO and Sunoco, both offering automotive needs and convenience items close to McDonald's.
Are there any nearby ATMs near this McDonald's location?
Yes, you can find several ATMs nearby including LibertyX Bitcoin ATM and The Exchange Network for your cash and digital currency needs.
What other types of services and shops can I find near this McDonald's?
Nearby you can find a variety of services such as UPS Access Point location for shipping, Spring Nails and Spa for beauty services, M&T Bank for financial needs, and Shop City Animal Hospital for pet care.