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Kinney Drugs Storefront
Brand Certified

Kinney Drugs

3.4
(112 reviews)

Business Details

406 Butternut St., Syracuse, NY
13208, United States
(315) 474-8851
https://kinneydrugs.com/locations/pharmacy/87/

About

Drug StoreGeneral StoreConvenience StorePrescription DrugsKinney Drugs
Kinney Drugs is a 100% employee-owned regional chain of full-service pharmacies and retail stores. Pharmacy services include all CDC-recommended immunizations for those 18+ as well as COVID-19 and flu for children, free prescription delivery, automatic refills, mobile app, online, and telephone refills, Snowbird program, veterinary prescriptions, medication flavoring, free medication disposal, and free Medicare Part D plan comparisons. Retail includes over-the-counter medications, personal care, over-the-counter hearing aids, beauty products, household and pet supplies, food and beverages, apparel, Lottery, and more. Most stores also offer blood pressure readings, photo services, Western Union, bill pay, and money orders. The company offers deals, points, and surprises for its tHRiVe Rewards loyalty program members. Founded in 1903 in Gouverneur, NY, Kinney Drugs now has nearly 100 locations across NY and VT.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Kinney Drugs
406 Butternut St., Syracuse, NY
13208, United States

Hours

Reviews

3.4
112 reviews
5 stars
55
4 stars
12
3 stars
3
2 stars
5
1 star
37
  • MF
    Mado Farid
    Feb 20, 2026
    1.0
    Most of the time one cashier ,very slow👎🏻 long time to get medication
  • PP
    Patricia Pirro
    Sep 20, 2025
    5.0
    I've only had wonderful service and treatment.Great place to schedule any vaccinations! I would highly recommend!
  • KR
    King Roc
    May 20, 2025
    1.0
    Lady Working store Was Very Rude and Disrespectful about Service. Try a Different Drugstore for the Purpose. Or a Different Location. So Discouraging. 👎
  • CP
    Compu Psych
    Oct 5, 2023
    1.0
    I was visiting from out-of-town and had a script called into Kinney. I called the next day to see if the script was ready, and cycled through their phone system 5 times without anyone picking up. I drove there to find that there were 6 staff in the pharmacy... apparently none of them could have picked up my phone call. Despite this staffing, my script hadn't yet been filled out and I was instructed to wait. I was told that it would be ready in just a few minutes and that I'd be called up when it was ready... neither occurred. I arrived at 1:55 and had to wait until 2:55. During that time I heard several calls ring without being answered. Then, as I was checking out, the credit card system went down and I had to pay in cash. I can't recall a worse experience with a pharmacy. I will certainly never do business with Kinney again.
  • JJ
    Jenn
    Jun 14, 2023
    5.0
    Pharmacy is AMAZING when i moved here i was unsure but i absolutely trust them im from govenour family related from original owners. The store needs better management tho and hygiene teaching to employees and learning to clean the store better

Frequently Asked Questions About Kinney Drugs

How can I manage my prescriptions?

Sign up for an online account or download the Kinney Drugs mobile app to refill and track prescriptions, sign up for text notifications, and get medication reminders.

How can I schedule a vaccine appointment?

Schedule an appointment online by visiting https://kinneydrugs.com/locations/appointments/

Brand Certified Facts from Kinney Drugs

Kinney Drugs partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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