Drug StoreGeneral StoreConvenience StorePrescription DrugsKinney Drugs
Kinney Drugs is a 100% employee-owned regional chain of full-service pharmacies and retail stores. Pharmacy services include all CDC-recommended immunizations for those 18+ as well as COVID-19 and flu for children, free prescription delivery, automatic refills, mobile app, online, and telephone refills, Snowbird program, veterinary prescriptions, medication flavoring, free medication disposal, and free Medicare Part D plan comparisons. Retail includes over-the-counter medications, personal care, over-the-counter hearing aids, beauty products, household and pet supplies, food and beverages, apparel, Lottery, and more. Most stores also offer blood pressure readings, photo services, Western Union, bill pay, and money orders. The company offers deals, points, and surprises for its tHRiVe Rewards loyalty program members. Founded in 1903 in Gouverneur, NY, Kinney Drugs now has nearly 100 locations across NY and VT.
Worst customer service ever. I have never ever had an issue refilling a script. After talking with my doctor and deciding to try a new path in my treatment I got prescribed a new medication. My doctor called it in and hours later I called to have my previous prescription for a different medication re-filled. Thinking why not kill two birds with one stone…. The automated system told me “blank” would be god to come pick them up. Well when I showed up hours after that, I was met with a smirk. They walked away and asked a supervisor. Out laid and for everyone to hear, he said “no, not today.”
This was such a gut punch to me. Not only did I take off from work, but I had to drop out of other personal responsibility’s for that time. I walked over (didn’t drive) in the sub zero temperature. Just to quickly be told “no, not now.” Hurts. I have never had a problem fulfilling my scripts before. But now I feel subhuman. This sucks
BK
Brian Kingsley
Jan 1, 2026
5.0
My wife and I have been going here for years. I don't recall any negative experiences. From the Pharmacy staff to the front, you will always meet someone who's snap ready to lend assistance. From Jake, Rob, Doug, Zoohar (spelling?), Lilliana, and Tamara...all Pharmacy, to Tammy, Eva, Josh, Joe and a brothers name that escapes me at the moment. For complaints regarding medications... I recommend using the Kinney portal. It certainly has it's issues and updates are needed, sign up for text notifications. A sure way to know if your meds are ready. These are genuine folks and their not making a ton of money. Let's all be a little more patient, understanding and loving in 2026. Thanks, Kinney!
RS
Rae Smith
Dec 31, 2025
1.0
Transferred everything out of this pharmacy. Everytime you go to pick something up its "it'll be ready tomorrow." Somehow its never ready to pick up, and when they say it's filled is actually when they're ordering the meds to fill them who knows when.
RR
Ron Regan
Sep 10, 2025
4.0
I'm at this store to buy my beer everyday, the entire staff is just awesome. From the Managers and the cashiers, always a pleasant experience.
JL
Jaime Lawlor
Sep 28, 2022
5.0
All of the employees here are always superb but I have to shout out the folks at the pharmacy. They are always courteous and take time with customers even when they are backed up or short staffed. Thank you for showing up every day taking care of us!!
Sign up for an online account or download the Kinney Drugs mobile app to refill and track prescriptions, sign up for text notifications, and get medication reminders.
How can I schedule a vaccine appointment?
Schedule an appointment online by visiting https://kinneydrugs.com/locations/appointments/
How can I transfer my prescription to Kinney Drugs?
Transfer your prescription through the Kinney Drugs mobile app, by calling the pharmacy, or stop in and talk to a pharmacist. All you need is your current prescription bottle.
Brand Certified Facts from Kinney Drugs
Kinney Drugs partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: