Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3439 W. Genesee Street in Syracuse is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
854 reviews
5 stars
575
4 stars
181
3 stars
54
2 stars12
1 star
32
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the delicious burgers, fresh fries, and excellent milkshakes.
Service
While many reviews highlighted friendly and efficient service, some noted issues with communication and order accuracy.
Cleanliness
The restaurant is generally reported as clean, although there were occasional mentions of tables needing attention.
Pricing
Several customers found the prices to be high, with some expressing concerns about value for money.
Atmosphere
The atmosphere is often described as lively and enjoyable, though some found the music too loud.
- BPBoaz Piatkovsky5 days ago5.0כמות הציפס וואו שירות מהיר מאוד אווירה טובה ונעימה
- TJthomas jeffersonNov 4, 20255.0Love the food and the free 🥜
- NKNicole KnappOct 21, 20255.0Great burgers and service!! Very clean.
- RORyan O'DonaghySep 29, 20255.0Food was delicious, banana milkshake was not available. How do you run out of bananas with a Wegmans within walking distance? Otherwise, as stated, food was delicious, just unfortunate about the lack of bananas in my particular day of visit. Based upon the knowledge that Five Guys is one of the only places that even offers a banana milkshake, it was a shame that it was unavailable.
- JJJdotSep 29, 20251.0This Store And Its Staff Is Soo Disrespectful Unorganized And Is Very Bad With Communication Watch Managers Yell And Argue with staff I watch Manager blatantly Talk about Customer and How Slow they are with ordering and pick up they will have customers sit for 25-35 mins for pickup staff and managers dont obey by policy i watched several cross contamination and nothing was changed cleaned or sanitized some staff dont change gloves constantly i watched people serve half cooked patties to customers that can lead to food poisoning and possibly other Sick Illnesses i watched staff smoke vapes in the bathrooms Walk-in Coolers blind spots of the store
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 3439 W. Genesee Street accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dine-in and delivery at this Five Guys location?
Five Guys at 3439 W. Genesee Street is open daily from 10:30 AM to 10:00 PM for dine-in, and delivery is available daily from 10:30 AM to 9:30 PM.
Can I place an order for pickup or delivery at the Syracuse Five Guys?
Yes, you can order for in-store pickup or delivery through their online ordering system.
Does the Five Guys location offer any mobile apps for ordering or viewing the menu?
Yes, Five Guys provides mobile apps available on both Apple App Store and Google Play for viewing the menu and placing orders.
What types of payment are accepted at this Five Guys location?
They accept various payment options including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there gluten-free or vegetarian options available at Five Guys?
While buns and some condiments contain gluten, sandwiches can be customized without buns using wraps or bowls. The veggie sandwich is made from a mix of peppers, onions, and mushrooms and is not a veggie patty. Cross-contamination risk exists, so please review their allergen information.
Is Five Guys family and kid-friendly at the Fairmount Fair Shopping Center location?
Yes, this location welcomes children, offers a children's menu, and provides high chairs.
What are some notable nearby places to Five Guys at 3439 W. Genesee Street?
Nearby places include America’s Best Contacts & Eyeglasses for eyewear needs, Michaels Stores for arts and crafts shopping, and Panera Bread coffee shop and café, perfect to visit before or after your meal.
How can nearby shopping centers like Marshalls & HomeGoods enhance my visit to Five Guys?
After enjoying your meal at Five Guys, you can easily visit Marshalls & HomeGoods, located nearby, for clothing, department store items, and retail shopping, making it a convenient spot for combining dining and shopping trips.
Are there fitness or wellness services near the Five Guys on W. Genesee Street?
Yes, Aspen Athletic gym and Burn Kickboxing in Camillus are nearby options where you can work out before or after visiting Five Guys.