Erma's Island

Reviews

• MK

  Missy K

  Feb 23, 2026
  3.0
  We decided to try Erma’s Island one day while we were out. We had never been to Salt City Market before, so we were new to it. I went up to the counter and ordered our food, paid, and was told to sit down. We did just that. It was pretty early, before lunch rush, and very quiet. There was a small group of three sitting next to us, who were getting their food prepared. They were served within ten minutes. We were expecting ours to come out next, but suddenly they had a rush of three or four people ordering. Well, we continued to sit there while everyone else ordered and got their food. We waited an hour! I finally got up and asked if they forgot about us, and suddenly the guy who took my order said yes, and they rushed to make it. At that point I was frustrated, but we ate and left. The food was good; however, we won’t be returning . The wait and lack of acknowledgment for a paying customer was shocking. The bigger parties took precedence over our smaller order, and we left feeling like we didn’t matter. Update: Thank you for your response. I appreciate the explanation regarding the buzzer system. While our visit was frustrating at the time, we did enjoy the food and mainly hoped for acknowledgment during the wait. I’m glad to hear that our experience isn’t the norm. We will visit again soon.
• SS

  Sherria Sparks

  Jan 4, 2026
  5.0
  Every visit has been nothing less than amazing. The food, inviting atmosphere, at both locations, has made me a loyal customer. Blessings and much success to the owner and team! ❤️
• FF

  FL

  Dec 22, 2025
  5.0
  We love Erma's Island and are so excited to learn about the opening of Erma's Bistro on Clinton Square! When we first moved to Syracuse, I was so thrilled to come across authentic Jamaican food. First we tried all the patties (they're all delicious, but the beef is my fave), then it was entrees (the jerk chicken burrito is a must), followed by breakfast items (jerk chicken and waffles on Sundays are delicious and the presentation is beautiful). I sometimes eat vegetarian, and the coconut curry is an absolute dream. My husband loves the oxtail. All the rice dishes are layered with flavor and beautifully presented. Erma's Island serves delicious, well-priced Jamaican food in Syracuse! We'll continue to visit the Salt City Market location and look forward to dining in at the Bistro. Genuinely so happy about this expansion.
• JJ

  Jason Jay (jayman)

  Dec 22, 2025
  5.0
  Erma’s is my go to at Salt City. The food is always fresh, excellent flavor, great presentation, timely, and reasonably priced in today’s market. You get plenty of food and variety if you purchase one of the main dishes. I’ve been numerous times with all excellent experiences.
• KF

  Kimberly Fox

  Dec 16, 2025
  5.0
  My dad and I stopped in here. He is very picky and doesn't like eating out. A man of few words but we were both very impressed with the food and the service. My dad said the meal felt like he was back home on a Sunday eating dinner.

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