Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlight consistently poor service, including long wait times, incorrect orders, and rude staff.
Drive-Thru Only
The location operates solely as a drive-thru, which has led to customer dissatisfaction, especially for those who arrive on foot.
Product Availability
Customers frequently report that many menu items are unavailable, including key ingredients for drinks and food.
Staff Attitude
Many reviews mention unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
Mixed Experiences
While some customers praise the quality of drinks and friendly service, these positive experiences are overshadowed by the overall negative feedback.
CL
Crystal Lane
Jan 23, 2026
5.0
My favorite Dunkin, East side Oswego, NY
GS
Ghotra Singh
Jan 17, 2026
1.0
very bad service pls check here no good 😔😶
RH
rj haley
Jan 11, 2026
4.0
Only a drive thru
KM
Kevin McCord
Jan 5, 2026
1.0
One of the worst dunkin I have ever experienced. The staff is completely lazy. They take 15 minutes just to make a damn coffee up. If you order food, it is guaranteed to be wrong each and every single time.
JJ
Jill
Dec 31, 2025
1.0
Sat in drive thru while they unloaded stuff from the drive thru lane and messed up order