Dunkin'

3.5
194 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2083 Park St, Syracuse, NY
13208, United States

Hours

Reviews

3.5
194 reviews
5 stars
85
4 stars
31
3 stars
16
2 stars
11
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions, including hair found in food.

Staff Attitude

Several reviews mentioned unfriendly or dismissive attitudes from staff, contributing to a negative customer experience.

Mobile Ordering Issues

Customers frequently experienced delays and problems with mobile orders, often waiting longer than expected.
  • RS
    Robert & Ellen Somers
    Oct 21, 2025
    2.0
    Sat in dri e thru for 5 min before they told me they couldn't make the latter I ordered then another 3 min to tell me the donut I ordered was out all were ordered on app
  • NK
    Niki Kinne
    Oct 16, 2025
    1.0
    It’s often that this Dunkin is messy and the staff extremely rude. Tried to stop today and the doors were locked. Completely unacceptable
  • DP
    Deanna Parker
    Oct 16, 2025
    1.0
    Doors are locked and it’s 9am. No signs on the door and they won’t let anyone in. It’s becoming a pattern.
  • KK
    Kamran Khan
    Aug 24, 2025
    5.0
    Very clean. motivated team. Accurate order. Smart team- polite, professional, with a smile. Enjoyed my visit to this location.
  • TD
    Taqaneessa Desmond
    Aug 21, 2025
    1.0
    I tend to use the mobile order feature at this location so I am able to stop in on my way to work. I ordered a coffee and a muffin, twenty minutes later I am STILL sitting in front of the store waiting on my food. An employee came out to the car with my drink and walked away without a word and pretended to not hear me until we shouted at her to ask where the food was. There is no way in the app to report a missing item and none of the customer service numbers on line work.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2083 Park St, Syracuse, NY?

Dunkin' is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' at 2083 Park St offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.