Dunkin'

3.4
203 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2083 Park St, Syracuse, NY
13208, United States

Hours

Reviews

3.4
203 reviews
5 stars
87
4 stars
31
3 stars
16
2 stars
12
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders and long wait times, particularly for mobile orders.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions and issues with food quality.

Staff Attitude

Several reviews mentioned a lack of friendliness and professionalism among staff, contributing to a negative customer experience.
  • MG
    mike griffen
    4 days ago
    2.0
    The service is horrible the cashier was too busy in a conversation with other employees that she walked away in the middle of me placing my order ,other employees standing around doing nothing while orders are coming in and waiting 20 minutes for my order when i was the only person in the store with an order for 2 sandwiches
  • BO
    Brandy Orzech
    Jan 5, 2026
    1.0
    I’ve had multiple frustrating experiences with this location. App orders are frequently delayed despite being placed well in advance, and staff interactions have often felt rude or dismissive. I’ve even arrived for scheduled pickups to find the store closed. This location could greatly benefit from improved professionalism, consistency, and communication.
  • SD
    Sue Downie
    Jan 3, 2026
    1.0
    Went to get a large hot cocoa with mocha shots and whip cream. After going through the drive thru took a sip of the hot cocoa. It was awful. It was room temperature, no whip cream, no mocha shots. Threw it out yuck.
  • SL
    shellica Lynn
    Dec 22, 2025
    1.0
    Maybe if the lady would shut up and stop talking and do her job people would actually get out of there without waiting a half an hour.... And their hot chocolate taste like brown warm water...
  • PS
    P Shep
    Dec 11, 2025
    1.0
    Worst dunkin around. It took 15 min.to get 2 medium coffees that weren't made right at all. The 2 employees were standing there talking. Will not be returning.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2083 Park St, Syracuse, NY?

Dunkin' is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' at 2083 Park St offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.