Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
440 reviews
5 stars
215
4 stars
91
3 stars
41
2 stars
22
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of friendly and rude service, with many customers reporting unprofessional behavior and poor attitudes from staff.
Order Accuracy
A significant number of reviews mention incorrect orders, with customers frequently receiving the wrong items or missing components.
Speed of Service
Customers consistently report long wait times, particularly in the drive-thru, with some stating they waited over 20 minutes for their orders.
Cleanliness
Several reviews highlight cleanliness issues, including unsanitary conditions in the bathroom and dead flies in the establishment.
Food Quality
While some customers enjoyed the coffee and certain food items, others described the food as mediocre or poorly prepared.
- DMDiego MartinezNov 15, 20251.0After a 35 minute wait food was good besides hot chocolate (it was clumpy). We asked for a new one nicely and they said the machine hasn’t been working. We ordered 25 munchinks and got 19, pointed it out nicely to cashier and was extremely rude and said rude comment and slammed door. Still only gave us 3 additional munchkins.
- SAShamso AliNov 15, 20251.0Every rude service. I was in the drive through and some lady was being her respectful and unpleasant towards me and my sisters
- KRkotaku rydaSep 6, 20251.0They sold me a latte and some other things, then i noticed a bee on their donuts the employee told me she didn't care because she doesn't eat them anyways. Then come to find out they didn't have espresso then I ask for a refund and when I asked for my money original bills she snickered at me before giving them back .... one of the rudest experiences i had here and it wasnt the first time they've be rude at this location smh
- MWMercedes WilsonAug 31, 20251.0Refusing to take orders at 515 am. I had to go to McDonald’s…
- DBDr. Shereasa T. BraxtonJul 18, 20255.0Great food and kind customer service!!!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Syracuse, NY?
Dunkin' at 2851 Erie Blvd E, Syracuse, NY is open daily from 5:00 AM to 7:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
Where can I find Dunkin's menu and order online?
You can view the menu at http://www.dunkindonuts.com and place orders online through https://www.dunkindonuts.com/order-anywhere.
What new seasonal drinks are available at Dunkin'?
This holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location offers a drive-thru for quick and convenient service.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals, offering a variety of coffee, donuts, and breakfast sandwiches.
Can I use credit or debit cards to pay at Dunkin'?
Yes, Dunkin' accepts both credit and debit card payments.
Are there any other coffee shops near Dunkin' in Syracuse?
Yes, nearby coffee shops include another Dunkin', Krispy Kreme, and Tous les Jours Bakery, which also serves coffee and baked goods.
What Asian restaurants are close to Dunkin'?
Nearby Asian dining options include Mr Noodle and Ms Dumpling, Thai Flavor, and Red Chili Restaurant, offering a variety of Asian cuisines.
What recreational or fitness centers are near Dunkin'?
Trillium Sport & Fitness, a gym and weight loss center, and Syracuse Fitness Store, specializing in sporting goods, are located nearby for fitness enthusiasts.