Dunkin'

3.9
418 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1909 Teall Ave, Syracuse, NY
13206, United States

Hours

Reviews

3.9
418 reviews
5 stars
210
4 stars
86
3 stars
45
2 stars
22
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Inconsistent Quality

The quality of food and drinks varied significantly, with many customers receiving cold or improperly made items.

Staff Friendliness

While some reviews praised friendly and helpful staff, others highlighted a lack of professionalism and negative attitudes.

Operational Problems

The location often had issues with doors being locked during business hours and inconsistent opening times.

Overall Experience

The business received mixed reviews, with some customers expressing loyalty and satisfaction, while others reported frequent disappointments.
  • AA
    Ann
    Nov 1, 2025
    1.0
    Come on they always staying closed wether it’s 10 am or 12pm them front doors stay closed !!! N you can see all the workers in the back no one answers !! Very inconvenient!!!!!! Get more workers !! Where the manager !!!!!!!!!!!!!!!
  • AW
    Anthony Wild
    Nov 1, 2025
    1.0
    Doors were open. I go inside. It's a group of girls about five of them at the least. All sitting around and chatting. Mind you the drive-through line is wrapped around the building. That's why I came in. Immediately the girls address me and say, do you have a mobile order? With an attitude. I reply no confused.. And the group of girls proceed to stare me down and tell me that they're only accepting mobile orders or DoorDash coming in my due again drive-through is wrapped around the building. It's completely quiet in the store. I leave and get back in the drive-through line that's again wrapped around the building. I sat in line for about 30 minutes.
  • KL
    Kelston Luces
    Sep 23, 2025
    2.0
    This is a tough review to make because this is one of my starred locations. However, the door being locked during business hours so frequently finally got to me today. I ordered a walk-in on-the-go order. I get there today and the door is locked. Now I'm a hostage because I already paid on the app. So I joined the drive thru line. While waiting there, suddenly like magic someone unlocks the door 15 minutes later. I leave the drive thru line and go in. No apology. 25 minutes later. Here's a thought: if you are short staffed, the idea should not be locked your doors since you are open, unless you post a sign that states "Drive-Thru Only". Instead, allow people to come in and apologize in advance for the inconvenience and explain that there be a longer than usual, which would then give people to wait or leave at their leisure.
  • WI
    Warren Isaac
    Sep 17, 2025
    5.0
    We're out of a few selections but product was good.
  • DP
    Deanna Parker
    Sep 7, 2025
    1.0
    Store is open, ALL doors are locked. There are even some people sitting inside. Employees won’t open the doors. There’s no sign as to why. It’s 10:50am. This happens frequently at this location. Lost my business.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of this Dunkin' location?

This Dunkin' in Syracuse, NY is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services.