Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
222 reviews
5 stars
106
4 stars
34
3 stars
21
2 stars
8
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including flies around food and dirty facilities.
Food Quality
There were numerous complaints about food being stale, incorrectly prepared, or not served at the right temperature.
Positive Staff Interactions
Some customers praised specific employees for their friendliness and good service, indicating that there are positive experiences amidst the negative feedback.
- TVToni VadalaDec 28, 20251.0I'm still trying to get a refund but customer service is not responding, chat is offline. I waited an hour and a half for a mobile order. None of the food was made correctly, none of it was warm (obvi because it was made when I ordered it), they lost it, then found it again, only 1 sandwich was missing and the 1/2 dozen donuts I ordered? Non existent. The person at the window was nice. The lady behind him? Not so much. She was tossing bags of food in the trash like nobody's business. With a sourpuss face. It was sad. I love dunkin but have never had such a horrible experience. $36.54 and none of it edible. 3 days and I'm still waiting for a response from the email I sent as that was the only option given to me. Drive thru, not inside.
- CMChristopher MacneilDec 25, 20253.0I know it's Christmas, but the woman on the drive through, was just being absolutely rude to everybody in front of me that I could hear on the speaker. I get they're the only ones open and they're busy. But you don't treat people like that.
- TTTroyNov 11, 20251.0Disgusting all around, and beyond slow. Looks like it hasn't been cleaned in a decade.
- JFJasmine FrazeeOct 21, 20255.0Literally the best Dunkin in Syracuse, the workers are the nicest people and totally rock
- DRDiane RileyOct 18, 20251.0Very poor overall
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' location at 2723 Brewerton Rd, Syracuse, NY?
This Dunkin' location is open daily from 4:00 AM to 7:00 PM for in-store visits, and delivery is available from 4:30 AM to 6:30 PM.
What breakfast and meal options are available at this Dunkin' location?
Dunkin' serves breakfast, lunch, and brunch including coffee, espresso, breakfast sandwiches, donuts, and tea, with over 50 varieties of donuts and premium beverages to satisfy your cravings.
Does Dunkin' offer drive-thru and delivery services at this location?
Yes, this Dunkin' has a drive-thru and offers both delivery and curbside pickup services for customer convenience.
Can I order ahead using a mobile app for this Dunkin' store?
Yes, customers can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
What special holiday drinks are available at this Dunkin' location?
During the holiday season, try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher.
What forms of payment are accepted at this Dunkin' store?
This Dunkin' location accepts both credit and debit card payments for your convenience.
Is Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' store.
What nearby gas stations can help when visiting this Dunkin'?
Nearby gas stations like Speedway and Sunoco Gas Station provide convenient refueling options when you're visiting Dunkin' at 2723 Brewerton Rd, making it easy to grab coffee and fuel in one trip.
Are there any nearby stores or services I can visit after Dunkin'?
After enjoying your meal at Dunkin', you can visit nearby stores such as Kmart and Dollar Tree for retail shopping or Rent-A-Center if you need furniture or rental services nearby.
What local services are near the Dunkin' on Brewerton Rd that might be useful?
Nearby services include Mattydale Animal Hospital for pet care, and Continental School of Beauty if you are interested in cosmetology or beauty services.