Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
219 reviews
5 stars
105
4 stars
34
3 stars
20
2 stars
8
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with order accuracy and slow service, with many experiencing incorrect orders and long wait times.
Staff Attitude
Feedback on staff behavior was mixed; while some praised friendly and helpful employees, others reported rudeness and indifference.
Cleanliness
Several reviews highlighted concerns about cleanliness, including unsanitary conditions and flies around food items.
Product Quality
While some customers enjoyed the coffee and donuts, others complained about stale food and poorly prepared items.
Management Issues
There were multiple mentions of poor management and staffing problems, contributing to the overall negative experiences reported by customers.
- TTTroyNov 11, 20251.0Disgusting all around, and beyond slow. Looks like it hasn't been cleaned in a decade.
- JFJasmine FrazeeOct 21, 20255.0Literally the best Dunkin in Syracuse, the workers are the nicest people and totally rock
- DRDiane RileyOct 18, 20251.0Very poor overall
- ALAusten LaRockSep 30, 20251.0My last two orders at the window were screwed up by different people, I ordered a large original hot coffee, and a sandwich. Definitely check before you drive away if you trust going here.
- CSCindy SmithJul 31, 20255.0Went to Dunkin donuts in mattydale July 30th, 2025 And a young man named Manny waited on me in the Drive-Thru gave me my food or my drink. The most pleasant dunkin' donuts employee I've encountered such a very nice young man. I used to go to dunkin' donuts on South Bay road but now now stick to the mattyde.l proms to him. Also today I went and I talked to the manager. She was a sweetheart
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' location at 2723 Brewerton Rd, Syracuse, NY?
This Dunkin' location is open daily from 4:00 AM to 7:00 PM for in-store visits, and delivery is available from 4:30 AM to 6:30 PM.
What breakfast and meal options are available at this Dunkin' location?
Dunkin' serves breakfast, lunch, and brunch including coffee, espresso, breakfast sandwiches, donuts, and tea, with over 50 varieties of donuts and premium beverages to satisfy your cravings.
Does Dunkin' offer drive-thru and delivery services at this location?
Yes, this Dunkin' has a drive-thru and offers both delivery and curbside pickup services for customer convenience.
Can I order ahead using a mobile app for this Dunkin' store?
Yes, customers can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
What special holiday drinks are available at this Dunkin' location?
During the holiday season, try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher.
What forms of payment are accepted at this Dunkin' store?
This Dunkin' location accepts both credit and debit card payments for your convenience.
Is Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' store.
What nearby gas stations can help when visiting this Dunkin'?
Nearby gas stations like Speedway and Sunoco Gas Station provide convenient refueling options when you're visiting Dunkin' at 2723 Brewerton Rd, making it easy to grab coffee and fuel in one trip.
Are there any nearby stores or services I can visit after Dunkin'?
After enjoying your meal at Dunkin', you can visit nearby stores such as Kmart and Dollar Tree for retail shopping or Rent-A-Center if you need furniture or rental services nearby.
What local services are near the Dunkin' on Brewerton Rd that might be useful?
Nearby services include Mattydale Animal Hospital for pet care, and Continental School of Beauty if you are interested in cosmetology or beauty services.