Dunkin'

3.9
772 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
649 N Salina St, Syracuse, NY
13208, United States

Hours

Reviews

3.9
772 reviews
5 stars
406
4 stars
137
3 stars
73
2 stars
36
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and delays, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the restroom and food preparation areas.

Product Quality

While some customers enjoyed the coffee and donuts, others noted inconsistencies in food quality and preparation.

Efficiency

The drive-thru service was praised for being quick at times, but many customers experienced long wait times overall.
  • JS
    Justice Salisbury
    Nov 8, 2025
    5.0
    These guys are one of the nicest I've met I went to another Duncan got a bad coffee dairy was bad came to these guys they made me a really nice coffee and we're really sweet
  • MJ
    Monica Jumper
    Oct 24, 2025
    5.0
    We ordered through DoorDash. I got a pumpkin latte, and it was the best I've had in a long time! Literally tasted like pumpkin pie in a cup. The donuts were good, too, of course.
  • QM
    Quality Purpose (Mohammad Abdullah Al Maruf)
    Oct 12, 2025
    1.0
    Terrible customer service
  • EA
    Eli Ancira
    Oct 3, 2025
    3.0
    Employee poured small sized coffee in my medium cup leaving almost half my drink empty.
  • JP
    Jennifer P.
    Sep 12, 2025
    1.0
    this is a miserable lil dunkin lmao. i've been here maybe three times and each time is just lowk sad. waited in the drive thru for 15 minutes and no one answered the speaker. maybe it was broken so i just pulled up to the window and they ignored me for another 5 until i made eye contact. PSL was trash </3

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 649 N Salina St, Syracuse, NY?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' at 649 N Salina St offers both delivery and curbside pickup services.