Dunkin'

3.9
774 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
649 N Salina St, Syracuse, NY
13208, United States

Hours

Reviews

3.9
774 reviews
5 stars
406
4 stars
138
3 stars
73
2 stars
36
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.

Customer Service

There were numerous complaints about rude and unprofessional staff behavior, with some customers feeling ignored or disrespected.

Product Quality

While some customers enjoyed the coffee and food, there were consistent reports of incorrect orders and unsatisfactory food quality.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the restroom and overall store conditions.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their drinks and food, indicating that experiences can vary.
  • FT
    Feia Timor
    Dec 25, 2025
    4.0
    Will choose their Ice coffee every time. Just good. Service is sometimes slow, but Dunkin D is the place to go.
  • JS
    Justice Salisbury
    Nov 8, 2025
    5.0
    These guys are one of the nicest I've met I went to another Duncan got a bad coffee dairy was bad came to these guys they made me a really nice coffee and we're really sweet
  • MJ
    Monica Jumper
    Oct 24, 2025
    5.0
    We ordered through DoorDash. I got a pumpkin latte, and it was the best I've had in a long time! Literally tasted like pumpkin pie in a cup. The donuts were good, too, of course.
  • QM
    Quality Purpose (Mohammad Abdullah Al Maruf)
    Oct 12, 2025
    1.0
    Terrible customer service
  • EA
    Eli Ancira
    Oct 3, 2025
    3.0
    Employee poured small sized coffee in my medium cup leaving almost half my drink empty.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 649 N Salina St, Syracuse, NY?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' at 649 N Salina St offers both delivery and curbside pickup services.