Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.
Customer Service
There were numerous complaints about rude and unprofessional staff behavior, with some customers feeling ignored or disrespected.
Product Quality
While some customers enjoyed the coffee and food, there were consistent reports of incorrect orders and unsatisfactory food quality.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the restroom and overall store conditions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their drinks and food, indicating that experiences can vary.
FT
Feia Timor
Dec 25, 2025
4.0
Will choose their Ice coffee every time. Just good. Service is sometimes slow, but Dunkin D is the place to go.
JS
Justice Salisbury
Nov 8, 2025
5.0
These guys are one of the nicest I've met I went to another Duncan got a bad coffee dairy was bad came to these guys they made me a really nice coffee and we're really sweet
MJ
Monica Jumper
Oct 24, 2025
5.0
We ordered through DoorDash. I got a pumpkin latte, and it was the best I've had in a long time! Literally tasted like pumpkin pie in a cup. The donuts were good, too, of course.
QM
Quality Purpose (Mohammad Abdullah Al Maruf)
Oct 12, 2025
1.0
Terrible customer service
EA
Eli Ancira
Oct 3, 2025
3.0
Employee poured small sized coffee in my medium cup leaving almost half my drink empty.
What are the regular operating hours of Dunkin' at 649 N Salina St, Syracuse, NY?
Dunkin' is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' at 649 N Salina St offers both delivery and curbside pickup services.
Can I order ahead from Dunkin' using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What kind of food and drinks can I expect at this Dunkin' location?
Dunkin' serves a variety of coffee, espresso, donuts, breakfast sandwiches, tea, and seasonal beverages like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
Does Dunkin' at 649 N Salina St have free Wi-Fi available for customers?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
Which nearby restaurants can I visit before or after stopping at Dunkin'?
Nearby Italian restaurants like Attilios Restaurant and Frankie's Piccolo Bistro, as well as Mr. Bigg's Restaurant and Tu Casita Restaurant, offer great dining options near Dunkin'.
Are there any nearby beauty salons close to Dunkin' on N Salina St?
Yes, beauty salons like Fatima's Hair Braiding Shop, Done by tricia., Majestic's Beauty Palace, and Life On The Edge Barber Lounge are located nearby for your convenience.
Where can I find grocery stores or markets near this Dunkin' location?
Mursal's Market, a supermarket and grocery store, is located near this Dunkin' for your shopping needs.
How can nearby community centers or social services complement my visit to Dunkin'?
You can visit the German-American Society of Central New York or the Vineyard Community Center nearby, which offer social services, events, and recreational activities close to Dunkin'.