Dunkin'

4.0
450 reviews
Decked Out Lattes
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Business Details

3336 W Genesee St, Syracuse, NY
13219, United States
(315) 299-5771
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3336 W Genesee St, Syracuse, NY
13219, United States

Hours

Reviews

4.0
450 reviews
5 stars
239
4 stars
98
3 stars
47
2 stars
18
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and order mistakes.

Parking Issues

Multiple reviews highlighted significant potholes in the parking lot, causing potential damage to vehicles.

Food and Beverage Consistency

Feedback indicated variability in food and drink quality, with some customers receiving incorrect or poorly prepared orders.

Cleanliness and Maintenance

Concerns were raised about cleanliness, particularly regarding snow and ice management outside the business.

Overall Experience

While many customers enjoyed their visits, there were notable complaints about slow service and unprofessional behavior from staff.
  • RR
    Robert Zuti-Lewis (Robby)
    Nov 15, 2025
    2.0
    After getting a test from the hospital (Had to go without coffee until test was done) We went here. It is just a drive through and the girls in the building acted like we were disturbing their day. Horrible experience. Coffee was okay... not the best. Asked for Dark roast, and she said they did not have it. Had to go back and forth until she finally said they had midnight roast. I don't think they wanted to serve us.
  • GC
    Gail Creamer
    Oct 26, 2025
    5.0
    Always a positive experience
  • FM
    Fred M
    Oct 18, 2025
    1.0
    Standard Dunkin in terms of food and coffee. Fix your parking lot! There is NO EXCUSE to leave a MASSIVE pothole at the entrance, which will absolutely destroy your customers vehicles. At the very least, throw some dang stone / gravel in there! There is no reason it should be left completely untouched for over a year.
  • TB
    Taking None of ur biz
    Oct 9, 2025
    5.0
    Judt luv d&d they will always get a 5 star
  • BK
    Brittnee Klaczko
    Sep 17, 2025
    5.0
    Dunkin' is my favorite spot! This is my go-to place, and I will go out of my way to order here. The staff is always friendly, and my order is consistently ready and accurate, regardless of how busy they are. However, be cautious in the parking lot, as there are many potholes. There's one particularly large one at the entrance off of the side street that could potentially damage a car if you're not careful.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 3336 W Genesee St, Syracuse?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' at this location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.