Brand Certified
Dunkin'
4.0(498 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
400 Velasko Rd, Syracuse, NY
13219, United States
Certified by Dunkin' • Mar 01, 2026
(315) 314-7314
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
4.0
498 reviews
5 stars
265
4 stars
104
3 stars
50
2 stars
25
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are mixed; while some report friendly and efficient service, others describe rudeness and incompetence.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Speed of Service
While some customers appreciate the quick service, others report long wait times, particularly during busy hours.
Cleanliness
Several reviews mention unsanitary conditions, particularly in the dining area, which detracts from the overall experience.
Product Quality
Customers generally enjoy the coffee and food options, but there are complaints about inconsistency in quality, such as burnt coffee and poorly prepared food.
- QSQUEEN STAR1 day ago1.0I was at the location and noticed there is a new Hispanic employee. Another employee was mistreating her and making racist comments toward her. It was inappropriate and unprofessional. I believe this situation needs to be addressed immediately.
- LLLaTonyaFeb 21, 20265.0I went for the pink glove promotion im glad I was able to get one. I do go every other day. Make sure you get the dunkin app
- DJDerek JanuszkaJan 31, 20261.0Staff is incredibly rude and incompetent! They don't listen to your order, talk over you, and then give you attitude when they make the incorrect item. Nasty energy! Coffee is good tho ngl
- KDKayla DeaverJan 8, 20261.0Im so tired of every time I order from here my stuff is always missing, coffee always taste burnt and old and how the hell they don’t have a working phone
- GSGhotra SinghNov 30, 20251.0no service pls check here
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website