Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
383 reviews
5 stars
178
4 stars
69
3 stars
51
2 stars
35
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service, with some employees being friendly and helpful while others are reported as rude and unprofessional.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly prepared food, leading to dissatisfaction.
Speed of Service
Customers frequently noted slow service, particularly in the drive-thru, with long wait times for both ordering and receiving their food.
Cleanliness
Several reviews mentioned cleanliness issues within the store, including dirty conditions and unkempt areas.
Product Quality
While some customers enjoyed the coffee and food, there were multiple complaints about cold or improperly prepared items.
- SSScottNov 21, 20251.0Some staff are not very pleasant, go daily and most businesses would appreciate repeat business.
- KEKareem ElshamyOct 25, 20255.0New open this week
- MCMatthew ColdrickSep 16, 20251.0Placed a walk-in order online, got there, and the restaurant area was closed with no way to pick up my walk-in. There were at least a dozen cars in the drive thru so did not have time to sit and wait for that. If you can’t accommodate mobile orders, just turn the functionality off.
- JPJessica ParkSep 11, 20251.0They gave me the wrong order one day and the next my hash browns were cold. I think they need more help or get more organized no need for cold food that’s the worst
- KMKaren MezzoSep 4, 20255.0Very nice, and the coffee is awesome.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 6584 Thompson Rd, Syracuse?
Dunkin' is open daily from 4:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' provides both delivery and curbside pickup services.
How can I order ahead from this Dunkin' location?
You can order ahead using the Dunkin' mobile app or the online order link.
What seasonal drinks are currently available at this Dunkin' location?
Currently, enjoy the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.
What types of food and beverages does this Dunkin' serve?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and offers breakfast, lunch, and brunch options.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
Are there any hotels near this Dunkin' in Syracuse?
Yes, nearby hotels include John Milton Inn, Mishra Hotels, Rodeway Inn, Howard Johnson, Ramada Limited University/Carrier Circle, and Residence Inn by Marriott Syracuse Carrier Circle.
What dining options are available near this Dunkin' location?
Nearby dining options include Joey’s Italian Restaurant, Denny's, Mafia Italian Pizzeria, and Joey’s Pronto Pizza.
How can nearby gas stations assist customers visiting this Dunkin'?
Nearby gas stations like Carrier Circle Mobil, Mobil Mart, and Speedway provide fuel and convenience store services for customers visiting Dunkin'.
Does this Dunkin' location support mobile app ordering for a faster experience?
Yes, customers can use the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.