Brand Certified
Dunkin'
3.7(386 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
6584 Thompson Rd, Syracuse, NY
13206, United States
Certified by Dunkin' • Mar 01, 2026
(315) 701-0035
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
386 reviews
5 stars
179
4 stars
69
3 stars
51
2 stars
36
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty stores and food items with hair.
Inconsistent Quality
Customers experienced inconsistent food and drink quality, with complaints about cold items and incorrect orders.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good coffee, indicating that there are positive experiences at this location.
- CFCraig FrederickFeb 18, 20262.0I'd say 5 stars but after watching the GM brow beat an employee in front of customers over giving 5% discounts to veterans, especially when we spend a lot of $ there for our events right next door, has me, and many here, going to Speedway instead.
- RRRhomeare RichmondFeb 9, 20261.0I went there on lunch break at 6 pm to order donuts and drinks for me and my co workers when on the door it says it closes at 7pm and all the doors are locked and staff are in there and to make things worse it says they close at 8pm on Google so they should just match the hours to what they actually are
- SSScottNov 21, 20251.0Some staff are not very pleasant, go daily and most businesses would appreciate repeat business.
- KEKareem ElshamyOct 25, 20255.0New open this week
- MCMatthew ColdrickSep 16, 20251.0Placed a walk-in order online, got there, and the restaurant area was closed with no way to pick up my walk-in. There were at least a dozen cars in the drive thru so did not have time to sit and wait for that. If you can’t accommodate mobile orders, just turn the functionality off.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 6584 Thompson Rd, Syracuse?
Dunkin' is open daily from 4:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' provides both delivery and curbside pickup services.
How can I order ahead from this Dunkin' location?
You can order ahead using the Dunkin' mobile app or the online order link.
What seasonal drinks are currently available at this Dunkin' location?
Currently, enjoy the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.
What types of food and beverages does this Dunkin' serve?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and offers breakfast, lunch, and brunch options.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
Are there any hotels near this Dunkin' in Syracuse?
Yes, nearby hotels include John Milton Inn, Mishra Hotels, Rodeway Inn, Howard Johnson, Ramada Limited University/Carrier Circle, and Residence Inn by Marriott Syracuse Carrier Circle.
What dining options are available near this Dunkin' location?
Nearby dining options include Joey’s Italian Restaurant, Denny's, Mafia Italian Pizzeria, and Joey’s Pronto Pizza.
How can nearby gas stations assist customers visiting this Dunkin'?
Nearby gas stations like Carrier Circle Mobil, Mobil Mart, and Speedway provide fuel and convenience store services for customers visiting Dunkin'.
Does this Dunkin' location support mobile app ordering for a faster experience?
Yes, customers can use the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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