Brand Certified
Dunkin'
3.6(495 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
2921 James St, Syracuse, NY
13206, United States
Certified by Dunkin' • Mar 01, 2026
(315) 432-4498
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
495 reviews
5 stars
219
4 stars
78
3 stars
63
2 stars
42
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.
Operational Issues
The location often closes early or has inconsistent hours, leading to customer frustration.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders and poor food preparation.
Cleanliness
Several reviews mentioned unsanitary conditions both inside and outside the store.
Customer Experience
Mixed reviews on customer experience, with some praising individual staff members while others highlighted a generally negative atmosphere.
- LGLu GarofaloFeb 9, 20262.0They are one of the worst Dunkin's I have ever been to. They are slow and inefficient. The way they make their coffee is not good either and doesn't taste good. I will never go back
- CCClarkFeb 4, 20263.0Dunkin' is a well-known coffee shop chain that consistently delivers on its promise of quick and convenient coffee and breakfast items. The coffee is solid, offering a variety of options from classic brews to iced coffees, and their donut selection is a crowd favorite, offering something for everyone. While Dunkin' is a reliable choice for a fast caffeine fix, the quality of the coffee and pastries can sometimes feel inconsistent, especially depending on the location
- SRShoni RichardsJan 18, 20261.0they can’t even get a order right if you wrote it down. i received a cream cheese bagel instead of omelette bites. And for some reason they gave me a glaze donut instead of a cream delight. surprised their still open
- JWJordan WoodJan 1, 20261.0I wish I could give was stars. Place is never open on time. Staff is absolutely terrible. Just burn the place down
- JAJohn AlbertsonDec 18, 20255.0Great prices, great service, friendly employees. I recommend getting the app for all the perks and rewards.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' at 2921 James St, Syracuse, NY?
Dunkin' at 2921 James St is open daily from 4:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' at 2921 James St offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on Apple Store and Google Play.
What are some popular menu items and special drinks currently available?
Enjoy holiday specials like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher along with your usual coffee, donuts, and breakfast sandwiches.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location includes a drive-thru for quick and convenient service.
Is there free Wi-Fi available at Dunkin' on James St?
Yes, Dunkin' offers free Wi-Fi for customers at this location.
What nearby places can I visit before or after stopping at Dunkin' on James St?
Nearby places include Papa John's Pizza for a quick meal, Kinney Drugs for pharmacy needs, and Fifi’s Ice Cream & Sweets for dessert treats, enhancing your visit to Dunkin'.
Are there other coffee shops or donut shops close to this Dunkin' location?
Yes, there are other nearby coffee and donut shops including another Dunkin' Donuts and various coffee shops in the vicinity.
Can the nearby transit options or landmarks help me find this Dunkin'?
While specific transit stations are not listed, the location near popular spots like Papa John’s Pizza and Kinney Drugs can help you identify Dunkin' at 2921 James St in Syracuse.
What payment methods are accepted at this Dunkin' location?
Dunkin' accepts both credit and debit cards for payment, ensuring convenient transactions for customers.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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