Dunkin'

3.8
291 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
746 S. Crouse Ave, Syracuse, NY
13210, United States

Hours

Reviews

3.8
291 reviews
5 stars
141
4 stars
60
3 stars
23
2 stars
15
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while some found them friendly and helpful, others reported rudeness and lack of professionalism.

Service Speed

Many customers noted long wait times and issues with order accuracy, particularly during busy hours.

Product Quality

There are frequent complaints about food quality, including stale items and incorrect orders, alongside some positive mentions of coffee and specific menu items.

Cleanliness

The cleanliness of the store received mixed reviews, with some customers appreciating the clean environment while others reported unsanitary conditions.

Operational Issues

Customers expressed frustration with inconsistent hours and frequent stock shortages, particularly of popular items like donuts.
  • UP
    urmi parekh
    Nov 17, 2025
    1.0
    Rude staff
  • GR
    Glen Rendino
    Nov 9, 2025
    5.0
    Good service, 👍 very friendly employees..
  • TJ
    Tanner Johnson
    Sep 13, 2025
    5.0
    Never had any issues ordering here and the staff are always attentive and quick to prepare your order. Great place to grab a drink or snack.
  • AA
    Alex
    Sep 1, 2025
    4.0
    Staff is friendly, food was exactly as ordered. I can't complain about anything. I would definitely go back.
  • RC
    ronald casselman
    Jul 31, 2025
    4.0
    Most of the staff is pretty decent however every time I go in it seems like there's always one that doesn't seem like they want to be there

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Syracuse, NY?

Dunkin' in Syracuse is open Monday to Friday from 5:30 AM to 7:00 PM, Saturday from 6:00 AM to 3:00 PM, and Sunday from 6:00 AM to 5:00 PM.

Does Dunkin' offer delivery and pickup services at this location?

Yes, Dunkin' offers both delivery and curbside pickup services.