Dunkin'

3.6
579 reviews
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Business Details

4886 West Seneca Turnpike, Syracuse, NY
13215, United States
(315) 299-8006
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4886 West Seneca Turnpike, Syracuse, NY
13215, United States

Hours

Reviews

3.6
579 reviews
5 stars
254
4 stars
112
3 stars
56
2 stars
37
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently rude and unprofessional staff, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including wrong items and missing items.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions and broken equipment, contributing to a poor overall impression.

Availability of Menu Items

Customers frequently noted that the location often runs out of menu items and has limited offerings.

Long Wait Times

Multiple reviews indicated long wait times for both ordering and receiving food, even when the store was not busy.
  • MM
    Mona Mohamed
    Nov 27, 2025
    1.0
    Food and coffee taste too bad
  • DD
    David
    Nov 27, 2025
    1.0
    Zero star so bad not clean workers not good at all
  • DM
    DAVID McKerrow
    Nov 25, 2025
    1.0
    Coffee (black) tasted like it had a liquid cleaner taste. I threw it out, it was VERY bad and did not even taste like coffee.
  • AH
    Anna hawkins
    Nov 22, 2025
    1.0
    whoever the lady is that worked 5am Saturday November 22, clearly wants a new job. Rude for absolutely no reason. Ended up canceling my order and going somewhere else
  • CH
    Chris Holmes
    Nov 13, 2025
    1.0
    11/13/25 at 8 am I ask for a strawberry daydream refresher with cream instead of oat milk. A drink I’ve had made there probably 50 times. The girl in the drive thru refused to make it for me telling me it comes with oat milk. I repeatedly asked to replace the oat milk with cream. She again refused, was unprofessional and rude. I then went down to the Salina street location and they made the drink for me without hesitation. As a GM myself can someone please coach this employee who was working the window at this time to be on the same page with the rest of the employees
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Frequently Asked Questions About Dunkin'

What are the holiday beverage specials available at Dunkin' in Syracuse, NY?

Dunkin' in Syracuse offers seasonal drinks like the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.

What are the operating hours of Dunkin' at 4886 West Seneca Turnpike, Syracuse?

Dunkin' is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sunday.