Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
414 reviews
5 stars
210
4 stars
71
3 stars
54
2 stars
22
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude staff and poor customer service experiences, with complaints about staff attitudes and order accuracy.
Order Accuracy
Frequent issues with incorrect orders and missing items were highlighted, leading to customer frustration.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised fresh and hot food.
Speed of Service
Long wait times were a common complaint, particularly in the drive-thru, with suggestions for better staffing and management.
Positive Experiences
Despite negative feedback, several customers expressed satisfaction with friendly staff and good coffee, indicating some positive experiences.
- SNShelby NeuNov 13, 20255.0This by far is the best Dunkin I have ever been too. Fast service, great atmosphere! Everyone here seems to enjoy their job which is hard to find now a days. They deserve a five star rating just for the way they present themselves, never seem flustered when drive thru is backed up. I’ve never waited more than 5 minutes for my coffee and it’s the only Dunkin that makes my coffee correct every time. The man who works the window is always happy and has a positive attitude and is a delight to see in the morning! Good job!
- MMMariiSep 12, 20251.0My bacon was cold and stale and when I received it she told me “ it’s supposed to be like that “ very rudely they gave me left out bacon. My drink was made wrong and not even given to me I watched the guy hand my drink off to the window and I sat there for 10 minutes waiting for my drink just for it to be made wrong again . It’s was an old white lady who looked a mess and some boy who also looked a mess ! Get it together
- AAAlexia AdamsAug 21, 20251.0Really sick of trying to give this specific location the benefit of the doubt. More than not when ive ordered from this location I havent received more than half my orders, half the time they just apparently don't have any donuts at all at 9:30am?? And instead of contacting me or doordash they simply rob me of the food I paid for. Lazy, just genuine laziness from the workers.
- RGRonan GrimsbyJul 30, 20254.0Can’t wait to come back.
- PSPreet SinghJun 17, 20251.0Got 2 hot coffees to go for the road, coffee was cold and bitter. Definitely 1 star. Would not recommend this place.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' at 3915 S Salina, Syracuse, NY?
Dunkin' at 3915 S Salina is open Monday to Saturday from 5:00 AM to 7:00 PM and on Sunday from 6:00 AM to 7:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What kinds of meals are served at Dunkin'?
Dunkin' serves breakfast, lunch, and brunch meals.
What are some of the specialties at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any special seasonal drinks currently available at Dunkin'?
Yes, the holiday menu features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Does Dunkin' have a drive-thru service at this location?
Yes, this Dunkin' location offers a drive-thru for convenient ordering.
How can I order ahead or use the Dunkin' app for this location?
You can order ahead using the Dunkin' app available on the Apple App Store or Google Play Store via provided links for a fast grab and go experience.
What are some nearby places of interest around Dunkin' at 3915 S Salina?
Nearby places include Colonial Laundromat, Aaron's electronics store, Rite Aid convenience store, Family Dollar, and Burger King fast food restaurant, which could be visited before or after enjoying your meal at Dunkin'.
Is there a supermarket near Dunkin' for grocery shopping?
Yes, Tops Friendly Markets is a nearby supermarket where you can shop for groceries conveniently.
Are there automotive services close to Dunkin' for vehicle maintenance needs?
Yes, nearby automotive services include Mr. Suds Car Wash, Diamond Detailing, Splash N' Dash automotive repair, Valvoline Instant Oil Change, AutoZone, and NAPA Auto Parts.