Dunkin'

3.9
415 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3915 S Salina, Syracuse, NY
13205, United States

Hours

Reviews

3.9
415 reviews
5 stars
211
4 stars
72
3 stars
53
2 stars
22
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and poor order accuracy.

Food Quality

Feedback on food quality was mixed; some enjoyed fresh and hot items, while others received cold or incorrectly prepared food.

Speed of Service

Many reviews highlighted long wait times, particularly in the drive-thru, indicating a need for improved efficiency.

Cleanliness and Atmosphere

Some customers appreciated the cleanliness and positive atmosphere, while others noted issues with the environment and staff demeanor.
  • SN
    Shelby Neu
    Nov 13, 2025
    5.0
    This by far is the best Dunkin I have ever been too. Fast service, great atmosphere! Everyone here seems to enjoy their job which is hard to find now a days. They deserve a five star rating just for the way they present themselves, never seem flustered when drive thru is backed up. I’ve never waited more than 5 minutes for my coffee and it’s the only Dunkin that makes my coffee correct every time. The man who works the window is always happy and has a positive attitude and is a delight to see in the morning! Good job!
  • MM
    Marii
    Sep 12, 2025
    1.0
    My bacon was cold and stale and when I received it she told me “ it’s supposed to be like that “ very rudely they gave me left out bacon. My drink was made wrong and not even given to me I watched the guy hand my drink off to the window and I sat there for 10 minutes waiting for my drink just for it to be made wrong again . It’s was an old white lady who looked a mess and some boy who also looked a mess ! Get it together
  • AA
    Alexia Adams
    Aug 21, 2025
    1.0
    Really sick of trying to give this specific location the benefit of the doubt. More than not when ive ordered from this location I havent received more than half my orders, half the time they just apparently don't have any donuts at all at 9:30am?? And instead of contacting me or doordash they simply rob me of the food I paid for. Lazy, just genuine laziness from the workers.
  • RG
    Ronan Grimsby
    Jul 30, 2025
    4.0
    Can’t wait to come back.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 3915 S Salina, Syracuse, NY?

Dunkin' at 3915 S Salina is open Monday to Saturday from 5:00 AM to 7:00 PM and on Sunday from 6:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.