Brand Certified
Dunkin'
3.5(371 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
6238 Thompson Rd, Syracuse, NY
13206, United States
Certified by Dunkin' • Mar 01, 2026
(315) 399-5023
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.5
371 reviews
5 stars
155
4 stars
69
3 stars
38
2 stars
19
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor management.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Speed of Service
Service speed is inconsistent; some customers report quick service while others mention long wait times, especially in the drive-thru.
Cleanliness
The cleanliness of the location is often criticized, with reports of dirty tables and unsanitary conditions.
Product Quality
The quality of coffee and food varies, with some customers enjoying their drinks while others complain about stale or poorly made items.
- NMn m6 days ago1.0It is 7:30 in the morning and there has been a huge line for the past 30 minutes and there probably still is. Cars have been driving off and when it was my turn to order no one was there. I drove past the window and there was literally no one inside. If you’re not gonna do your job then at least keep the drive thru off so people aren’t waiting and wondering what’s taking so long. Wasting people’s time like that is crazy.
- RRRhomeare RichmondFeb 13, 20261.0Place looks nice go there to get donuts at 5:55 and the place is locked up when the door says they close at 7
- KKKep-1-OneDec 5, 20255.0Great coffee everytime not to keen on breakfast could be bigger verity and hash needs to be crisper
- XHXavier HillNov 1, 20255.0Worker named Chayse got my drink PERFECT 100/10
- MSMichael SimmonsOct 11, 20254.0This is probably one of if not the best location in the area because you dont get stuck in the drive thru for 20 minutes waiting for a single coffee. Employees are nice and the location looks very well kept.
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Syracuse?
This Dunkin' is open Monday through Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' offer delivery or pickup services?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
What seasonal beverages are currently available at Dunkin'?
You can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher from the holiday menu.
How can I order ahead from this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or through their online order link specific to this location.
What types of food and drinks does this Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers meals for breakfast, lunch, and brunch.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Can I pay by credit or debit card at this Dunkin'?
Yes, this Dunkin' accepts both debit and credit card payments.
Is Wi-Fi available at this Dunkin'?
Yes, free Wi-Fi is available for customers.
What nearby places can I visit before or after stopping at Dunkin'?
Nearby, you can visit the Bottle and Can Retrieval Center for recycling, WellNow Urgent Care for medical services, or the Thompson Road Tavern for dining and drinks.
Are there any fitness or recreation venues near Dunkin' in Syracuse?
Yes, Britton Athletics and Premier Sports Warehouse are nearby gyms and sports venues you can check out along with your Dunkin' visit.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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