Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
365 reviews
5 stars
154
4 stars
68
3 stars
36
2 stars
19
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Coffee Quality
While some customers praised the coffee, others complained about it being old, bitter, or improperly made.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the dining area and restrooms.
Operational Hours
Customers expressed frustration over inconsistent hours and the lobby being frequently closed.
Staff Friendliness
Despite negative experiences, some customers noted friendly and polite staff members.
- KKKep-1-OneDec 5, 20255.0Great coffee everytime not to keen on breakfast could be bigger verity and hash needs to be crisper
- XHXavier HillNov 1, 20255.0Worker named Chayse got my drink PERFECT 100/10
- MSMichael SimmonsOct 11, 20254.0This is probably one of if not the best location in the area because you dont get stuck in the drive thru for 20 minutes waiting for a single coffee. Employees are nice and the location looks very well kept.
- JPJessica ParkOct 1, 20251.0Got the wrong food and called 15 times and no one answers
- VHVanessa HaughtonSep 13, 20251.0I didn’t know Thompson rd had two Dunkin’s- I made a mistake with order - I called the store for 38 mins straight - someone answered and slammed the phone down and hung up- I am a traveler here for work! The customer service and how the staff is behaving is ridiculous! This happend about 4 mins ago I did my last call- I am not driving, I am just here for work the experince is horrible - I don’t want to uber there because if this is how staff are acting/ what will they do to my food?
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Syracuse?
This Dunkin' is open Monday through Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' offer delivery or pickup services?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
What seasonal beverages are currently available at Dunkin'?
You can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher from the holiday menu.
How can I order ahead from this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or through their online order link specific to this location.
What types of food and drinks does this Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers meals for breakfast, lunch, and brunch.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Can I pay by credit or debit card at this Dunkin'?
Yes, this Dunkin' accepts both debit and credit card payments.
Is Wi-Fi available at this Dunkin'?
Yes, free Wi-Fi is available for customers.
What nearby places can I visit before or after stopping at Dunkin'?
Nearby, you can visit the Bottle and Can Retrieval Center for recycling, WellNow Urgent Care for medical services, or the Thompson Road Tavern for dining and drinks.
Are there any fitness or recreation venues near Dunkin' in Syracuse?
Yes, Britton Athletics and Premier Sports Warehouse are nearby gyms and sports venues you can check out along with your Dunkin' visit.