Domino's Pizza

3.8
361 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Syracuse? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3548 W Genesee Street Ste 2.

Location

Domino's Pizza
3548 W Genesee Street, Syracuse, NY
13219, United States

Hours

Reviews

3.8
361 reviews
5 stars
199
4 stars
48
3 stars
16
2 stars
26
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude interactions and unhelpful responses from staff.

Food Quality

Many customers reported issues with food quality, including undercooked items, burnt pizzas, and incorrect orders.

Delivery Issues

Several reviews mentioned problems with delivery, such as wrong addresses, cold food, and delays.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, noting good experiences with specific staff members.
  • LC
    Legaci Carswell
    Jan 5, 2026
    2.0
    I order from here at least twice a week. The online was saying they are not working. I called in the staff that answered tonight on January 7, 2026 at around 6:20-ish said they are not taking any orders online or in stores so I was confused. Didn’t give a reason or say when they will be taking orders not good service at all. But I do order here at least once a week normally do pickup orders.
  • BF
    Beth Fraher
    Dec 30, 2025
    1.0
    The owners of the establishment I work at had a family loss today and could not provide food for the dart teams they sponsor this evening. I called and ordered 5 items for the teams and paid myself, no big deal. One item I received was burnt beyond recognition so I called to have the item replaced. The person that answered the phone (later to be determined as the manager) was obviously flustered and asked me multiple times the address of my order. I attempted to explain my order had been delivered and was cut off mid sentence. I attempted to explain my need and was rudely told I could get a credit or a replacement. I said I had teams here wanting to eat so waiting was not a problem. The person then exploded at me about how HE had been interrupted and I would have to wait 45 minutes (due to bad weather I already waited and that is not an issue) and proceeded to HANG UP on me. He immediately sent his driver with apologies, too little, too late pal. One star for the driver who deserves 5 himself for putting up with that trash.
  • MB
    Mark Burnett
    Nov 26, 2025
    1.0
    I placed an order online. They marked it as complete, but never called me to say that they were here. I then called the location and they rudely said that they were at the wrong house. Of course, being at the WRONG house, that wrong person would say the pizza was not theirs. They then say they’ll remake it and redeliver it. 5 minutes later, I get a call that they’re outside with the same OLD COLD PIZZA. Manager Noelle is rude and has an attitude nastier than the pizza. Wont ever order from this location again.
  • RS
    Robert & Ellen Somers
    Oct 21, 2025
    5.0
    Only one person in shop causing him to but his butt to try to make pizzas etc answered cashier people mgmt issue
  • BB
    Bear Buckshot
    Sep 16, 2025
    4.0
    Good pizza.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Syracuse offer?

Domino's offers Specialty Pizzas and the option to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust bases.

What are the delivery hours for Domino's Pizza at 3548 W Genesee Street, Syracuse?

Delivery is available Monday through Thursday and Sunday from 10:30 AM to midnight, and Friday and Saturday from 10:30 AM to 1:00 AM.