Many customers praised the subs for their freshness and delicious taste, particularly highlighting the quality of the bread and ingredients.
Service Issues
Several reviews noted disorganization and long wait times, with some customers experiencing incorrect orders or poor service.
Cleanliness
Customers consistently mentioned the cleanliness of the restaurant, appreciating the tidy environment.
Customer Service
While some reviews highlighted friendly and helpful staff, others reported negative interactions, particularly regarding order mistakes and refunds.
Pricing Concerns
A number of customers felt the prices were high relative to the portion sizes and quality of some items.
BM
Bill Marr
Jan 17, 2026
5.0
Took a team, I didn't eat there.
TF
thores flanders
Jan 17, 2026
1.0
I don't know if this was a whole new staff but it seemed to be chaotic there today. Orders were being made out of order, being all sorts of messed up and taking extremely long. I order 2 kids meals and my 7 inch godfather at 12:28 and it was "finished" at 1:22. Both kids meals had all toppings wrong and my sub was missing a few things. If I didn't go up to the counter I don't think my order would of ever been finished.
FA
F & W Arcuri
Dec 12, 2025
5.0
My family's dining experience at DiBella's today was very good. Our food was prepared quickly. It tasted good and was very fresh! We really appreciate the cleanliness of your restaurant.
CM
Cody McMichael
Dec 8, 2025
5.0
Tim the GM and his crew are great. DoorDash messed up our order the other night and I got a call from Tim the next day saying he wanted to refund my money. I told him I would honestly rather have the sandwiches. He hand delivered them to my door and made sure I was satisfied with the restaurant and the service they provide. I commend him for going the extra mile. I told him things like this have never happened and they always kill it every time I order. 5 stars for Tim and his crew, awesome, hardworking people.
MH
Marilyn Hazzard
Dec 6, 2025
5.0
We ordered Philly cheese steak, mine a mini, my grandson a 14 inch. Both were make the way we asked and both were delish. The seasonings were stop on. So good, glad I only ordered a mini, I would have over eaten.
DiBella's Subs aims to make the best sub sandwich you've ever had.
Where is DiBella's Subs located?
DiBella's Subs is located at 5805 Bridge Street, Syracuse, NY 13057, USA.
What are the regular operating hours of DiBella's Subs?
DiBella's Subs is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does DiBella's Subs have special holiday hours?
Yes, DiBella's Subs is closed on November 27, 2025 and December 25, 2025. It has reduced hours on December 24, 2025 (10:00 AM to 5:00 PM) and December 31, 2025 (10:00 AM to 7:00 PM). It opens at 11:00 AM on January 1, 2026.
How can I place an order online from DiBella's Subs?
You can order online by visiting https://order.dibellas.com/.
Where can I view the menu for DiBella's Subs?
The menu is available online at https://www.dibellas.com/menu.
What are some nearby places customers can visit before or after eating at DiBella's Subs?
Nearby places include FPL Kid's Kingdom (an indoor play center), The All Night Egg Plant Diner (great for breakfast or brunch), and Pavone's Pizza (Italian restaurant). These locations offer additional dining and entertainment options.
Are there nearby services convenient for customers visiting DiBella's Subs?
Yes, there are nearby services such as Community Bank N.a. and Jiffy Lube for automotive needs, making it easy to combine errands with your visit.
What nearby stores are available for shopping near DiBella's Subs?
Nearby shopping options include Henry Wilson Jewelers, Mattress Makers of Syracuse, and several shoe stores like Birkenstock, Saucony, and Karhu.
How can I connect with DiBella's Subs on social media?
You can find DiBella's Subs on LinkedIn, TikTok (@dibellassubs), Facebook, and Instagram (@dibellassubs) for updates and promotions.
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