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Old Fashioned sub made with turkey, ham, and salami on sesame bread.
Brand Certified

DiBella's Subs

4.3
(813 reviews)

Business Details

5805 Bridge Street, Syracuse, NY
13057, United States
(315) 627-6620
https://www.dibellas.com/

About

Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • Curbside pickupAvailable
  • LunchAvailable

Location

DiBella's Subs
5805 Bridge Street, Syracuse, NY
13057, United States

Hours

Reviews

4.3
813 reviews
5 stars
506
4 stars
175
3 stars
55
2 stars
30
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the subs for their freshness and delicious taste, particularly highlighting the quality of the bread and ingredients.

Service Issues

Several reviews noted disorganization and long wait times, with some customers experiencing incorrect orders or poor service.

Cleanliness

Customers consistently mentioned the cleanliness of the restaurant, appreciating the tidy environment.

Customer Service

While some reviews highlighted friendly and helpful staff, others reported negative interactions, particularly regarding order mistakes and refunds.

Pricing Concerns

A number of customers felt the prices were high relative to the portion sizes and quality of some items.
  • BM
    Bill Marr
    Jan 17, 2026
    5.0
    Took a team, I didn't eat there.
  • TF
    thores flanders
    Jan 17, 2026
    1.0
    I don't know if this was a whole new staff but it seemed to be chaotic there today. Orders were being made out of order, being all sorts of messed up and taking extremely long. I order 2 kids meals and my 7 inch godfather at 12:28 and it was "finished" at 1:22. Both kids meals had all toppings wrong and my sub was missing a few things. If I didn't go up to the counter I don't think my order would of ever been finished.
  • FA
    F & W Arcuri
    Dec 12, 2025
    5.0
    My family's dining experience at DiBella's today was very good. Our food was prepared quickly. It tasted good and was very fresh! We really appreciate the cleanliness of your restaurant.
  • CM
    Cody McMichael
    Dec 8, 2025
    5.0
    Tim the GM and his crew are great. DoorDash messed up our order the other night and I got a call from Tim the next day saying he wanted to refund my money. I told him I would honestly rather have the sandwiches. He hand delivered them to my door and made sure I was satisfied with the restaurant and the service they provide. I commend him for going the extra mile. I told him things like this have never happened and they always kill it every time I order. 5 stars for Tim and his crew, awesome, hardworking people.
  • MH
    Marilyn Hazzard
    Dec 6, 2025
    5.0
    We ordered Philly cheese steak, mine a mini, my grandson a 14 inch. Both were make the way we asked and both were delish. The seasonings were stop on. So good, glad I only ordered a mini, I would have over eaten.

Frequently Asked Questions About DiBella's Subs

What is DiBella's Subs known for?

DiBella's Subs aims to make the best sub sandwich you've ever had.

Where is DiBella's Subs located?

DiBella's Subs is located at 5805 Bridge Street, Syracuse, NY 13057, USA.

Brand Certified Facts from DiBella's Subs

DiBella's Subs partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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