Dave & Buster's Syracuse

4.0
2307 reviews

About

RestaurantArcadeBarDave & Buster's
Welcome to Dave & Buster's in Syracuse, your premier spot for food, fun, and entertainment located at 3 Destiny USA Drive. Discover our outstanding restaurant and sports bar, where you can enjoy delicious chef-crafted meals while watching sports on our high-definition TVs. Dive into our world-class arcade, featuring cutting-edge games, simulators, and exciting virtual reality experiences. Plan your next event with us, whether it’s a birthday bash or a corporate event, and benefit from our customizable event spaces, state-of-the-art technology, and catering services. Join us today and see why Dave & Buster's is the top choice for dining, gaming, sports viewing, and entertainment all in one place.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • DebitAvailable

Location

Dave & Buster's Syracuse
3 Destiny USA Drive, Syracuse, NY
13204, United States

Hours

Reviews

4.0
2,307 reviews
5 stars
1,120
4 stars
594
3 stars
289
2 stars
110
1 star
194

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for service, inattentive staff, and poor communication from servers.

Food Quality

The food received mixed reviews, with several customers noting cold or poorly prepared dishes, while others enjoyed their meals.

Atmosphere

The venue was often described as too loud, making conversation difficult, though it was also seen as a fun place for games.

Game Availability

While many enjoyed the variety of games, some reported broken machines and difficulty finding staff to assist with ticket redemption.

Staff Friendliness

Some staff members received praise for their friendliness and helpfulness, while others were criticized for poor service.
  • JS
    Jayden Slobe
    2 days ago
    1.0
    TERRIBLE SERVICE. Came with a party of 7. Server took orders, left. A random food runner dropped off our food. One person did not recieve their food and the server never came back for 45 minutes. We asked a server walking around what happened. They did not know. Server came back literally almost 1 hour later and we all were waiting to leave for a tremendous amount of time and the person NEVER RECEIVED THEIR FOOD. Additionally they tried charging for this. Jennifer the floor manager talked with us and honestly was very concerned. Unfortunately no one else was.
  • DC
    David C
    2 days ago
    2.0
    The nachos are gross. The cheese is this watery cream instead of a melted cheese and there was barely any of it. The chicken looks like it was heated with a humidor. The drinks were good tho.
  • JM
    Joe Marotta
    Jan 5, 2026
    1.0
    DO NOT GO TO THE BAR AT ALL Went to get my food last night 1/4/26 Bartender rude as hell I came to pick up my food order and wait for it with a drink Grabs a glass dunks it in the sink then scoops ice straight into it I’m good on drinking chemicals and possibly glass shards for some mid tier drink that isn’t shaken correctly Food tasted like the usual rubber tire
  • JJ
    Josh
    Dec 21, 2025
    4.0
    We didn't eat, but just came for the games. There was a good selection of games. My only complaint was, it was very loud. My ears hurt 2 hours after leaving the place. It felt a little bit like being at a rock concert. If I come again, I will make sure and bring earplugs. It might be worth considering lower sound levels during the day when kids are more likely to be there. And then louder later on in the day when it's more likely to be adults.
  • PP
    Poke Pony
    Dec 9, 2025
    3.0
    Games are fun, its always a good time with friends, but unfortunately there's never any employees around. My partner and I come very frequently, we've racked up countless tickets (currently around 30k) but never spend any because we'll be looking at prizes and there's never any employee at the desk. I went up to the desk to turn in some cards for tickets, and stood there for around 5-10 minutes. There was a gentleman with his kid who wanted prizes but he said there wasnt anyone there for 25 minutes! We both left the prize area, I went to go find my partner. As I walked around I saw 3 employees standing in a tucked in corner just talking, though it looked like one was at least fixing a game. It was just kind've disappointing to see the service quality go down over the years. I understand it was a random Tuesday, so it wasnt as busy as a weekend. But I shouldnt have to stand for 30 minutes before giving up just to redeem a prize.

Frequently Asked Questions About Dave & Buster's Syracuse

What type of establishment is Dave & Buster's Syracuse?

Dave & Buster's Syracuse is a restaurant, sports bar, arcade, and entertainment center offering food, drinks, gaming, and event hosting.

Where is Dave & Buster's Syracuse located?

It is located at 3 Destiny USA Drive, Suite J307, Syracuse, NY 13204, USA.