Brand Certified
Chipotle Mexican Grill
3.9(1157 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3496 Erie Blvd East, Syracuse, NY
13214, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(315) 446-3530
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ny/syracuse/3496-erie-blvd-east?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1432
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
1,157 reviews
5 stars
583
4 stars
267
3 stars
88
2 stars
55
1 star
164
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported that the restaurant was filthy, with dirty tables, overflowing trash, and unsanitary conditions in the bathrooms.
Food Quality
While some customers enjoyed the food, many noted issues with blandness, overcooked ingredients, and inconsistent portion sizes.
Service Issues
Customers frequently experienced slow service, incorrect orders, and unprofessional behavior from staff, leading to frustration.
Atmosphere
The dining environment was often described as cramped and chaotic, contributing to a rushed and unpleasant experience.
- ZZzinc2 days ago5.0One of the nicer ones I've been to, line moved quickly even during peak. All food options in stock, utensils and napkins stocked, waste receptacles not overflowing. But! The specialty drink circulator was frothing due to being 99% empty for an unknown amount of time, almost perfect!
- EIErnie Fish III5 days ago3.0My online order was made correctly, but the food was very bland. The rice was mushy
- CCClarkFeb 5, 20264.0The food was fresh and flavorful, but it didn’t quite live up to the hype. I tried their burrito bowl with steak, and while the ingredients were good, the steak was a bit overcooked and lacked seasoning. The rice and beans were tasty, but the guacamole was a little too bland for my liking. The service was quick, and the staff was friendly, but the atmosphere felt a bit too rushed. It’s a solid option for a quick meal, but I wouldn't say it’s the best Mexican food out there.
- NONigel OttmanJan 28, 20261.0I’ve been to this location 3-4 times in the past year, every time I’ve been the restaurant is a mess. Over flowing garbages, food scraps on the tables, self service area for drinks is a mess without napkins, silverware, mess all around. Bathrooms are also a mess. The staff is seen standing around chatting and nobody is picking up a broom, taking out the garbage etc. the only thing that is reasonably ok is the food as they seem to mostly hold the chipotle standard. Check out the video- no customers, a complete mess and workers are standing around. You can do better. If there’s time to “lean” there’s time to “clean”
- RHRobb HamiltonJan 22, 20263.0I am always conflicted by Chipotle. Food is always fast and delicious. The actual store, however, almost always a mess. The 4-flavor drink fountain always has a few flavors empty...usually the one I want like watermelon-limeade
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Dewitt?
Chipotle Mexican Grill in Dewitt is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Dewitt?
It is located at 3496 Erie Blvd East, Onondaga, Syracuse, NY 13214, USA.
What types of services does Chipotle Mexican Grill offer?
Chipotle offers in-store pickup, delivery, online orders, catering, and gift cards among other services.
Does Chipotle Mexican Grill Dewitt cater to dietary preferences?
Yes, Chipotle serves responsibly sourced, real food without artificial colors, flavors, or preservatives, focusing on wholesome ingredients.
Can I order food online from Chipotle Mexican Grill Dewitt?
Yes, you can order online through their website or app, including via the Chipotle app and the online order link https://order.chipotle.com/.
How can I contact Chipotle Mexican Grill Dewitt?
You can reach them by phone at +1 315-446-3530 or via email at ny.1432.dewitt@chipotle.com.
What nearby places can I visit when dining at Chipotle Mexican Grill Dewitt?
Nearby you can visit Home Outlet for home improvement needs or Dunkin' for coffee and donuts before or after dining at Chipotle.
Are there automotive services close to Chipotle Mexican Grill Dewitt?
Yes, Valvoline Instant Oil Change and Cole Muffler offer automotive repair services nearby.
What entertainment or fitness centers are near Chipotle Mexican Grill Dewitt?
Nearby fitness options include 9Round Fitness kickboxing club and Anaconda Brazilian Jiu-Jitsu club for martial arts.
Is Chipotle Mexican Grill Dewitt welcoming to all customers including the LGBTQ community?
Yes, Chipotle Dewitt welcomes LGBTQ customers and offers takeout services.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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