Business Details
About
Mexican Restaurant
Chipotle Camillus is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
656 reviews
5 stars
379
4 stars
134
3 stars
41
2 stars
24
1 star
78
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and food debris on the floor.
Service Quality
Many reviews highlighted poor service, including rude staff, long wait times, and a lack of urgency during busy hours.
Food Quality
Customers expressed dissatisfaction with portion sizes and food quality, noting that meals were often skimpy or not prepared properly.
Order Accuracy
Several reviews mentioned issues with incorrect orders, particularly with online orders, leading to frustration among customers.
Staffing Issues
Frequent mentions of understaffing and its impact on service speed and customer experience.
- CHCoty HughesDec 29, 20253.0My only real issue with the Fairmount location is cleanliness. Its such a mess everytime you go in.
- JGjohn gowDec 23, 20251.0This store location has gotten worse and worse, no sense of urgency, filthy, 25 minute waits for food. Half the staff smoking out back with 20 plus people in line, $18 for a cold meal and thrown together with no love for the food, such a shame.
- DRDanielle RDec 15, 20251.0Gave me the wrong food clearly labeled Nichole j in my bag that days Danielle. Never again will I visit this Chipotle they could careless & ruined my 30 minute lunch break. Worst one is the syracuse area. Ill stick with the cicero location when im home.
- JMJulianna ManganoDec 11, 20252.0Only allowing online orders for some reason? Signs up on doors. Ordered and came back for pick up at the ready time. It was ready with my cup in the bag. Once I got home and had my first bite, the rice was severely undercooked! Plus my bowl was not even half full! I had to waste time after ordering and my meal wasn’t what it should have been quality wise. Disappointed.
- CCcarrie clarkDec 3, 20251.0Employee was very rude haven’t had this in a long time I don’t think I will be back anytime soon and I ask a question it was like omg I dare me to ask
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Camillus?
Chipotle Mexican Grill in Camillus is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Camillus offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Syracuse, NY?
It is located at 3600 W Genesee St, Onondaga, Syracuse, NY 13219, United States.
What type of food is served at Chipotle Mexican Grill in Camillus?
They serve customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with real, responsibly sourced ingredients.
Can I order Chipotle Mexican Grill food online or through an app?
Yes, you can order online at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill support any special dietary or sourcing practices?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms adhering to humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill in Camillus?
You can call them at +1 315-468-1781 or email NY.2689.Camillus@chipotle.com for inquiries.
What nearby services can customers visit before or after dining at Chipotle Mexican Grill in Camillus?
Nearby places include Idol Nails and Venus Nail Lounge for beauty needs, Motto Clear Aligners for dental care, and FedEx Office Print & Ship Center for shipping services, allowing convenient errands around your meal.
Are there other dining options near Chipotle Mexican Grill in Camillus?
Yes, nearby dining options include Domino's Pizza, Old Country Buffet, Pizza Hut Express, Antonio's To Go, and Jersey Mike's Subs for a variety of cuisines.
What retail stores are close to Chipotle Mexican Grill for customers to visit?
Customers can visit nearby stores such as GameStop, Target Store Camillus, Verizon Fairmount, and Sleep City for electronics, retail, furniture, and mobile phone needs.