Brand Certified
Chipotle Mexican Grill
4.1(664 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3600 W Genesee St, Syracuse, NY
13219, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(315) 468-1781
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ny/syracuse/3600-w-genesee-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2689
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Camillus is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
4.1
664 reviews
5 stars
383
4 stars
134
3 stars
41
2 stars
25
1 star
81
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and floors, with some stating the restaurant was filthy.
Service Speed
Many reviews highlighted slow service, with long wait times and understaffing being common complaints.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with portion sizes and food quality, noting inconsistencies and issues with freshness.
Staff Attitude
Customer experiences with staff varied, with some praising friendliness while others reported rudeness and lack of urgency.
- SFSheri FrostFeb 22, 20261.0The place is filthy with dirty tables, floors and the windows look like they haven’t been cleaned in months. Workers unsanitary. The meals are getting worse as well. Need to find a new Chipotle some where else.
- RWR. WoodFeb 21, 20262.0Friendly, but slow, mistake prone, and messy.
- NNNinjaFeb 8, 20265.0Always great food at this location, just the trash was full only complaint
- JLJacqui LanchantinFeb 3, 20265.0Please consider having a male worker on the schedule with your staff at all times. A very aggressive man put your staff in a very hard and possibly threatening situation this evening when the POS system was down. Unluckily for this man, I go zero to mental very quickly and got him out of there. I hope the girls are ok who worked in the store tonight. Please consider having more than just 3 young girls working there during dinner hour.
- LMLori McWhiteFeb 1, 20261.0They gave me another person's order. I didn't realize it until I got all the way home ....😡 The dining area was so disgusting. Trash was everywhere and it was disappointing to say the least.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Camillus?
Chipotle Mexican Grill in Camillus is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Camillus offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Syracuse, NY?
It is located at 3600 W Genesee St, Onondaga, Syracuse, NY 13219, United States.
What type of food is served at Chipotle Mexican Grill in Camillus?
They serve customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with real, responsibly sourced ingredients.
Can I order Chipotle Mexican Grill food online or through an app?
Yes, you can order online at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill support any special dietary or sourcing practices?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms adhering to humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill in Camillus?
You can call them at +1 315-468-1781 or email NY.2689.Camillus@chipotle.com for inquiries.
What nearby services can customers visit before or after dining at Chipotle Mexican Grill in Camillus?
Nearby places include Idol Nails and Venus Nail Lounge for beauty needs, Motto Clear Aligners for dental care, and FedEx Office Print & Ship Center for shipping services, allowing convenient errands around your meal.
Are there other dining options near Chipotle Mexican Grill in Camillus?
Yes, nearby dining options include Domino's Pizza, Old Country Buffet, Pizza Hut Express, Antonio's To Go, and Jersey Mike's Subs for a variety of cuisines.
What retail stores are close to Chipotle Mexican Grill for customers to visit?
Customers can visit nearby stores such as GameStop, Target Store Camillus, Verizon Fairmount, and Sleep City for electronics, retail, furniture, and mobile phone needs.
Brand Certified Facts from Chipotle Mexican Grill
Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: