Business Details
About
Mexican Restaurant
Chipotle Camillus is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
648 reviews
5 stars
379
4 stars
133
3 stars
40
2 stars
23
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and lack of urgency during busy hours.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about small portions, cold food, and unsanitary conditions.
Cleanliness
Many reviews highlighted cleanliness issues, including dirty dining areas and unsanitary food prep conditions.
Order Accuracy
Several customers experienced issues with order accuracy, particularly with online orders being incorrect or incomplete.
Value for Money
Customers expressed dissatisfaction with portion sizes relative to prices, feeling that they were not receiving good value for their money.
- IBIsaac BidwellNov 10, 20251.0Im going to keep coming here because the food is good but its so understaffed. They'll have a line out the door and only have 1 person making food. It seems everyone else is focused on togos. There's a reason why Chipotle sales are down, take care of the customers or they will go elsewhere. I blame upper management.
- JCJeff CampbellNov 2, 20251.0I wish I could rate lower. Store is disgusting, not one table is clean for me and my 2 year old to eat at, I ordered a chicken bowl and it's all vegetables with barely any chicken. Not to mention your prices are higher because you're in a higher income suburb. If you're gonna charge more for food, better get those portions dialed in because I'm leaving hungry and ripped off. Learn to franchise better.
- ARAnna RossmanNov 1, 20254.0First time in a while to chipotle, my choice of food was very affordable and I actually got two meals out of it. When I had walked in, it was packed in the middle of the week, but they moved right along, and it actually was a fundraiser for a local school, but they still performed to their best and In-N-Out you go..
- FGFran GipaneOct 28, 20251.0They open at 10:45 yet there is no food ready and an attitude. Most employees have a nice tan.
- SKScott KirchnerOct 16, 20251.0STOPPED ONLY WORRYING ABOUT TO GO ORDERS, every single time i am in this location theres 3-4 team members working to go orders and 1-2 serving the in store guests. Even when there is 20+ people in line they never pause to go orders or even acknowledge the line. If you try to say something to the manager, it’s always attitude I’ve tried myself 3 times over the last 3-4 months & today watched someone for the 4th time try to nicely say something, always met with attitude & excuses about how they’re overloaded with too go order too. THEN TURN THEM OFF, if you can’t handle both sides equally. There’s NO reason at 5 pm on a weekday there should be 1 person serving in house guests like today with 15+ people in line, 20-25 minutes wait with 4 orders infront of me, can’t imagine how long it took for the 10 people behind me
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Camillus?
Chipotle Mexican Grill in Camillus is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Camillus offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Syracuse, NY?
It is located at 3600 W Genesee St, Onondaga, Syracuse, NY 13219, United States.
What type of food is served at Chipotle Mexican Grill in Camillus?
They serve customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with real, responsibly sourced ingredients.
Can I order Chipotle Mexican Grill food online or through an app?
Yes, you can order online at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill support any special dietary or sourcing practices?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms adhering to humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill in Camillus?
You can call them at +1 315-468-1781 or email NY.2689.Camillus@chipotle.com for inquiries.
What nearby services can customers visit before or after dining at Chipotle Mexican Grill in Camillus?
Nearby places include Idol Nails and Venus Nail Lounge for beauty needs, Motto Clear Aligners for dental care, and FedEx Office Print & Ship Center for shipping services, allowing convenient errands around your meal.
Are there other dining options near Chipotle Mexican Grill in Camillus?
Yes, nearby dining options include Domino's Pizza, Old Country Buffet, Pizza Hut Express, Antonio's To Go, and Jersey Mike's Subs for a variety of cuisines.
What retail stores are close to Chipotle Mexican Grill for customers to visit?
Customers can visit nearby stores such as GameStop, Target Store Camillus, Verizon Fairmount, and Sleep City for electronics, retail, furniture, and mobile phone needs.