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Bruegger's Bagels

4.3
(473 reviews)

Business Details

5198 W Taft Rd, Syracuse, NY
13212, United States
(315) 396-0371
https://locations.brueggers.com/us/ny/syracuse/5198-w-taft-rd

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
5198 W Taft Rd, Syracuse, NY
13212, United States

Hours

Reviews

4.3
473 reviews
5 stars
304
4 stars
92
3 stars
37
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers have mixed experiences with the bagels, with some praising their freshness and taste, while others report stale or poorly made bagels.

Customer Service

Service quality varies significantly; some reviews highlight friendly and accommodating staff, while others mention rude interactions and issues with order accuracy.

Pricing

Many customers feel the prices are high for the quality and portion sizes, leading to dissatisfaction regarding value for money.

Cleanliness

Several reviews mention cleanliness issues in the dining area and restrooms, impacting the overall dining experience.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, indicating a need for improvement in order fulfillment.
  • AH
    Anthony Hayward
    5 days ago
    5.0
    I love the guy who make my sandwich he puts love in my sandwich we need more like him
  • CC
    Caitlin Coir
    6 days ago
    5.0
    Bagels are fresh and have a great variety of bagels and cream cheese. You can custom-make a sandwich al carte but you can rack up the cost if you order off the menu. The taste makes up for the cost though!
  • BW
    Bonnie Weitz
    Feb 24, 2026
    5.0
    My food is always hot and fresh. The employees are so fast and attentive. I love this place.
  • GG
    Goth
    Feb 22, 2026
    4.0
    I had a really great experience at Bruegger’s Bagels there was a young Mexican man with glasses working during the rush and he handled everything so well. even though it was super busy, he stayed calm, kept a smile on his face, and had customers laughing while moving the line quickly you could tell he genuinely cared He did an amazing job.
  • JH
    Joe Haines
    Feb 22, 2026
    1.0
    I have been to many burgers around my local area and i have never been more dissatisfied and ashamed for the location on west Taft road in Liverpool. The 2 young employees were making constant vulgar comments to every any person that walked through the door to spend their hard earned money. Saying something to the manager of the location did nothing other then giving me and everyone else a head nod not caring and as if it was acceptable that they were doing that while not getting any food made. Again i do enjoy the food but unfortunately ill never step foot in there again until they change there employees. (The main young man looked like a very unclean individual not wearing any hair net while having visible dandruff) again disgusting and disappointing

Frequently Asked Questions About Bruegger's Bagels

What type of food does Bruegger's Bagels specialize in?

Bruegger's Bagels specializes in authentic New York style bagels, gourmet topped bagels, and a variety of breakfast and deli sandwiches.

What are the opening hours of Bruegger's Bagels in Syracuse?

Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.

Brand Certified Facts from Bruegger's Bagels

Bruegger's Bagels partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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