Bruegger's Bagels

4.3
458 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
5198 W Taft Rd, Syracuse, NY
13212, United States

Hours

Reviews

4.3
458 reviews
5 stars
291
4 stars
91
3 stars
37
2 stars
13
1 star
26

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the bagels and breakfast sandwiches for their taste and freshness, though there were complaints about inconsistency and occasional burnt items.

Customer Service

While many reviews highlighted friendly and accommodating staff, there were notable instances of poor service and rude interactions, particularly regarding order issues.

Order Accuracy

Several customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Cleanliness

Feedback indicated that cleanliness was a concern, with reports of dirty tables and unsanitary conditions in the restroom.

Pricing

Customers expressed mixed feelings about pricing, with some finding it reasonable for the quality, while others felt it was too high for the portion sizes and service received.
  • KK
    KayEllar
    Jan 4, 2026
    5.0
    Ordered the box of breakfast sandwiches, bagels and muffins. Perfect as a holiday gift for our hard working dog trainers. Nice variety so everyone will enjoy it. Huge hit.
  • AA
    Ahmed Al-Akki
    Dec 21, 2025
    5.0
    We ordered four bagels on line from this place and we went there to pick them up half an hour later. The bagels were very tasty and perfect for brunch.
  • MD
    Mega Dealz
    Nov 26, 2025
    5.0
    Order today for the guys and I at the warehouse today food was amazing and the staff was so friendly and seem to really love there jobs
  • KS
    Katie Stone
    Nov 26, 2025
    1.0
    This is the second time my office has ordered breakfast with a missing item at the west Taft road location through Uber eats. I tried calling and spoke to Christine who was completely rude and unhelpful. I had to then go through uber eats a second time, was charged 23 dollars for 1 sandwich. Will not be ordering from here again and Christine should not be working in customer service.
  • KD
    kayla dennis
    Nov 23, 2025
    1.0
    Easily the worst bagel place in Syracuse. Staff members~ reading was taught in elementary school; do we need a refresher? A…B….C…. Don’t waste your money here.

Frequently Asked Questions About Bruegger's Bagels

What type of food does Bruegger's Bagels specialize in?

Bruegger's Bagels specializes in authentic New York style bagels, gourmet topped bagels, and a variety of breakfast and deli sandwiches.

What are the opening hours of Bruegger's Bagels in Syracuse?

Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.