Bruegger's Bagels

4.3
453 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
5198 W Taft Rd, Syracuse, NY
13212, United States

Hours

Reviews

4.3
453 reviews
5 stars
289
4 stars
91
3 stars
37
2 stars
12
1 star
24

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

While some customers praised the bagels and breakfast sandwiches, others noted inconsistencies in freshness and preparation, including stale bagels and burnt toppings.

Customer Service

Feedback on staff friendliness was generally positive, but there were complaints about service speed and handling of order issues.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and restrooms, impacting the overall experience.

Pricing Concerns

Customers expressed frustration over high prices and perceived value, particularly regarding portion sizes and additional charges for toppings.
  • KD
    kayla dennis
    1 day ago
    1.0
    Easily the worst bagel place in Syracuse. Staff members~ reading was taught in elementary school; do we need a refresher? A…B….C…. Don’t waste your money here.
  • TT
    TWD
    Nov 14, 2025
    5.0
    I would like to commend Bruegger’s Bagels for their outstanding service during a recent visit. I arrived to the West Taft location with an unexpected, on-the-spot catering request for our company, and the team handled it with remarkable efficiency and professionalism. Despite the short notice, the staff at the front counter were extremely accommodating, courteous, and prompt. They prepared our order quickly without sacrificing quality, and the food was fresh and well-presented. (The only thing I would recommend they do differently is to make sure to let their customers know to grab their own cream cheese themselves!) Their willingness to assist and their commitment to excellent customer service made a significant impression. I highly recommend Bruegger’s Bagels for both their catering services and their everyday offerings. Thank you Bruegger's!
  • LA
    LaTeesha Alexander
    Nov 12, 2025
    5.0
    Bagel is perfectly crispy on the outside and soft on the inside. Quality ingredients used for bacon, egg, cheese sandwich. Its delicious
  • MW
    Mar W
    Nov 11, 2025
    5.0
    Honest tasty bagels
  • JM
    Jennifer Miller
    Nov 2, 2025
    1.0
    I ordered from here on DoorDash. When my order came it was the wrong order in the bag but the correct name sticker on the bag. I ordered again right away and even called this location to let them know to please ensure the order was correct. The new order came and it was missing part of the order. The staff obviously does not care about their customers to even make good on a negative experience. Food also was not up to usual quality that Bruegger’s is.

Frequently Asked Questions About Bruegger's Bagels

What type of food does Bruegger's Bagels specialize in?

Bruegger's Bagels specializes in authentic New York style bagels, gourmet topped bagels, and a variety of breakfast and deli sandwiches.

What are the opening hours of Bruegger's Bagels in Syracuse?

Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.