Biscotti Cafe & Pastry Shop

4.6
530 reviews

About

BakeryWedding BakeryCafeDessert Shop
Treat yourself to the most rich and delicious Italian pastries and food in all of Syracuse. Biscotti Café & Pastry Shop opened in 1998 has been a staple of the Syracuse community with its incredible custom cakes and traditional Italian pastries.

Location

Biscotti Cafe & Pastry Shop
741 N Salina St, Syracuse, NY
13208, United States

Hours

Reviews

4.6
530 reviews
5 stars
435
4 stars
45
3 stars
21
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Quality of Cakes

Customers consistently praised the cakes for their delicious taste and beautiful presentation, often highlighting them as the best in the area.

Customer Service

Many reviews noted the friendly and accommodating staff, with specific mentions of helpfulness during cake consultations and order pickups.

Pastry Quality

While some pastries received high praise, there were mixed reviews regarding freshness and taste, with a few customers expressing disappointment in certain items.

Atmosphere

The shop's atmosphere was described as cozy and nostalgic, though some customers suggested improvements to enhance the overall experience.

Service Efficiency

Several customers mentioned long wait times during busy periods, indicating a need for better organization and staffing to handle high demand.
  • CC
    Culturetravel
    Dec 28, 2025
    5.0
    Excellent pastries and cheesecake. They are not too sweet and perfectly balanced. Chocolate Cannoli Cheesecake is incredible. Friendly service.
  • BM
    Bill Meidenbauer
    Dec 22, 2025
    5.0
    Absolutely out of this world baked goods. World class customer service. Love coming in here.
  • AK
    alireza khodayarkhani
    Oct 18, 2025
    5.0
    I bought a birthday cake and it was so delicious.
  • DD
    Dalton Dimon
    Oct 8, 2025
    5.0
    We had Biscotti’s make our wedding pies 11 years ago and we wanted to go back for a little nostalgia. I ordered a pumpkin pie for my wife’s birthday and it was absolutely delicious! The filling was top-notch and the crust was delectable. Love going into the shop downtown, great atmosphere, and the staff is always pleasant and attentive.
  • LL
    Lucy
    Sep 14, 2025
    5.0
    I went to Biscotti Cafe for a birthday cake. Incredibly surprised by the beautiful varieties of cookies, cakes and pastries. We chose the canoli cake and it was delicious! They have a gorgeous assortment of Gelato too. You must go. They serve coffee and sandwiches too!

Frequently Asked Questions About Biscotti Cafe & Pastry Shop

What type of pastries and food does Biscotti Cafe & Pastry Shop specialize in?

Biscotti Cafe & Pastry Shop specializes in rich and delicious traditional Italian pastries and custom cakes.

Where is Biscotti Cafe & Pastry Shop located?

It is located at 741 N Salina St, Syracuse, NY 13208, USA.