Certified by Biscotti Cafe & Pastry Shop • Mar 01, 2026
About
Certified by Biscotti Cafe & Pastry Shop • Mar 01, 2026
BakeryWedding BakeryCafeDessert Shop
Treat yourself to the most rich and delicious Italian pastries and food in all of Syracuse. Biscotti Café & Pastry Shop opened in 1998 has been a staple of the Syracuse community with its incredible custom cakes and traditional Italian pastries.
Location
Certified by Biscotti Cafe & Pastry Shop • Mar 01, 2026
Certified by Biscotti Cafe & Pastry Shop • Mar 01, 2026
Reviews
4.6
532 reviews
5 stars
437
4 stars
45
3 stars
21
2 stars7
1 star
22
What are people saying?
AI-generated from recent customer reviews
Quality of Cakes
Customers consistently praised the cakes for their deliciousness and beautiful presentation, often highlighting them as the best in Syracuse.
Customer Service
Many reviews noted the friendly and accommodating staff, with specific mentions of excellent service during cake consultations and order pickups.
Pastry Quality
While some pastries received high praise, there were also complaints about certain items being stale or overly sweet, indicating inconsistency in pastry quality.
Atmosphere
The bakery has a cozy feel, but some customers suggested improvements to the decor and cleanliness to enhance the overall experience.
Order Issues
A few customers reported problems with order accuracy and service delays, suggesting a need for better organization during busy times.
SP
Sue Pascucci
Jan 18, 2026
5.0
Hands down the best cakes in Syracuse.
My go to bakery for EVERY occasion.
Raspberry Chambord is my favorite😍
Consistent, outstanding customer service.
A Syracuse treasure.
CC
Culturetravel
Dec 28, 2025
5.0
Excellent pastries and cheesecake. They are not too sweet and perfectly balanced. Chocolate Cannoli Cheesecake is incredible.
Friendly service.
BM
Bill Meidenbauer
Dec 22, 2025
5.0
Absolutely out of this world baked goods. World class customer service. Love coming in here.
AK
alireza khodayarkhani
Oct 18, 2025
5.0
I bought a birthday cake and it was so delicious.
DD
Dalton Dimon
Oct 8, 2025
5.0
We had Biscotti’s make our wedding pies 11 years ago and we wanted to go back for a little nostalgia. I ordered a pumpkin pie for my wife’s birthday and it was absolutely delicious! The filling was top-notch and the crust was delectable. Love going into the shop downtown, great atmosphere, and the staff is always pleasant and attentive.
Frequently Asked Questions About Biscotti Cafe & Pastry Shop
What type of pastries and food does Biscotti Cafe & Pastry Shop specialize in?
Biscotti Cafe & Pastry Shop specializes in rich and delicious traditional Italian pastries and custom cakes.
Where is Biscotti Cafe & Pastry Shop located?
It is located at 741 N Salina St, Syracuse, NY 13208, USA.
What are the opening hours of Biscotti Cafe & Pastry Shop?
The cafe is open Tuesday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 9:00 AM to 3:00 PM. It is closed on Mondays.
Which payment methods does Biscotti Cafe & Pastry Shop accept?
The cafe accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I contact Biscotti Cafe & Pastry Shop?
You can contact them by phone at +1 315-478-9583 or via email at info@biscotticafe.com. Their website is http://www.biscotticafe.com/
What categories does Biscotti Cafe & Pastry Shop belong to?
It is categorized as a Bakery, Wedding Bakery, Cafe, and Dessert Shop.
Is Biscotti Cafe & Pastry Shop close to any historical landmarks?
Yes, it is near the North Salina Street Historic District, a notable landmark and historical site with a fountain.
What other services or stores are nearby Biscotti Cafe & Pastry Shop that customers might visit?
Nearby, customers can visit Turning Pointe The Dance Supl for fashion shopping, African & Caribbean Central Market for groceries, and All Dolled Up Salon or Divine Destiny Creations for beauty and hair salon services.
Are there any community centers or recreational places close to Biscotti Cafe & Pastry Shop?
Yes, the Vineyard Community Center, which offers gym and sports and recreation amenities, is located nearby.
Can visiting Biscotti Cafe & Pastry Shop be combined with other local activities?
Definitely. Customers can enjoy traditional Italian pastries and then explore nearby cultural spots like the North Salina Street Historic District or visit local businesses such as beauty salons and specialty markets around the area.
Brand Certified Facts from Biscotti Cafe & Pastry Shop
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Certified March 01, 2026Yext Knowledge Graph
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