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Biscotti Cafe & Pastry Shop

4.6
(532 reviews)

Business Details

741 N Salina St, Syracuse, NY
13208, United States
(315) 478-9583
http://www.biscotticafe.com/

About

BakeryWedding BakeryCafeDessert Shop
Treat yourself to the most rich and delicious Italian pastries and food in all of Syracuse. Biscotti Café & Pastry Shop opened in 1998 has been a staple of the Syracuse community with its incredible custom cakes and traditional Italian pastries.

Location

Biscotti Cafe & Pastry Shop
741 N Salina St, Syracuse, NY
13208, United States

Hours

Reviews

4.6
532 reviews
5 stars
437
4 stars
45
3 stars
21
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Quality of Cakes

Customers consistently praised the cakes for their deliciousness and beautiful presentation, often highlighting them as the best in Syracuse.

Customer Service

Many reviews noted the friendly and accommodating staff, with specific mentions of excellent service during cake consultations and order pickups.

Pastry Quality

While some pastries received high praise, there were also complaints about certain items being stale or overly sweet, indicating inconsistency in pastry quality.

Atmosphere

The bakery has a cozy feel, but some customers suggested improvements to the decor and cleanliness to enhance the overall experience.

Order Issues

A few customers reported problems with order accuracy and service delays, suggesting a need for better organization during busy times.
  • SP
    Sue Pascucci
    Jan 18, 2026
    5.0
    Hands down the best cakes in Syracuse. My go to bakery for EVERY occasion. Raspberry Chambord is my favorite😍 Consistent, outstanding customer service. A Syracuse treasure.
  • CC
    Culturetravel
    Dec 28, 2025
    5.0
    Excellent pastries and cheesecake. They are not too sweet and perfectly balanced. Chocolate Cannoli Cheesecake is incredible. Friendly service.
  • BM
    Bill Meidenbauer
    Dec 22, 2025
    5.0
    Absolutely out of this world baked goods. World class customer service. Love coming in here.
  • AK
    alireza khodayarkhani
    Oct 18, 2025
    5.0
    I bought a birthday cake and it was so delicious.
  • DD
    Dalton Dimon
    Oct 8, 2025
    5.0
    We had Biscotti’s make our wedding pies 11 years ago and we wanted to go back for a little nostalgia. I ordered a pumpkin pie for my wife’s birthday and it was absolutely delicious! The filling was top-notch and the crust was delectable. Love going into the shop downtown, great atmosphere, and the staff is always pleasant and attentive.

Frequently Asked Questions About Biscotti Cafe & Pastry Shop

What type of pastries and food does Biscotti Cafe & Pastry Shop specialize in?

Biscotti Cafe & Pastry Shop specializes in rich and delicious traditional Italian pastries and custom cakes.

Where is Biscotti Cafe & Pastry Shop located?

It is located at 741 N Salina St, Syracuse, NY 13208, USA.

Brand Certified Facts from Biscotti Cafe & Pastry Shop

Biscotti Cafe & Pastry Shop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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