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Brand Certified

Arby's

4.0
(572 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
787 Erie Blvd W, Syracuse, NY
13201, United States

Hours

Reviews

4.0
572 reviews
5 stars
283
4 stars
141
3 stars
76
2 stars
31
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and welcoming staff, highlighting their pleasant interactions and efficient service.

Food Temperature

Several reviews noted issues with food temperature, mentioning that items were often served lukewarm or cold.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers reporting dirty dining areas and restrooms, while others found the location clean and well-maintained.

Food Quality

Feedback on food quality was varied; while some enjoyed the meals, others reported receiving overcooked or poorly prepared items.

Parking and Access

Customers expressed concerns about the difficult entry and exit due to the location's layout, which affected their overall experience.
  • ES
    Erin Shortell
    Feb 2, 2026
    3.0
    Food was lukewarm. Staff were friendly
  • PC
    Peter Craston
    Jan 18, 2026
    3.0
    Alright
  • JB
    Johann Bass
    Dec 29, 2025
    5.0
    Service was warm and welcoming. We look forward to going back!!
  • TT
    Tom
    Dec 7, 2025
    1.0
    African American female employee robbed me in the parking lot December 2nd around 8pm and just went back inside. (In uniform on the clock on site)
  • LP
    Lisa Pena
    Dec 5, 2025
    5.0
    Everything was great!

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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