Arby's

4.0
570 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
787 Erie Blvd W, Syracuse, NY
13201, United States

Hours

Reviews

4.0
570 reviews
5 stars
284
4 stars
140
3 stars
74
2 stars
31
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers noted a mix of friendly and rude service, with some praising the staff's hospitality while others reported negative experiences.

Food Quality

Feedback on food quality was inconsistent, with some enjoying the meals while others complained about cold or poorly prepared items.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area and restrooms, impacting the overall dining experience.

Speed of Service

Many customers appreciated the quick service, although some experienced delays or inaccuracies with their orders.
  • JB
    Johann Bass
    Dec 29, 2025
    5.0
    Service was warm and welcoming. We look forward to going back!!
  • TT
    Tom
    Dec 7, 2025
    1.0
    African American female employee robbed me in the parking lot December 2nd around 8pm and just went back inside. (In uniform on the clock on site)
  • LP
    Lisa Pena
    Dec 5, 2025
    5.0
    Everything was great!
  • EB
    Eric Brodie
    Nov 21, 2025
    5.0
    Fantastic place! A clean, neat store. Friendly, hospitable employees who made me feel welcome. Delicious, nutritious food served quickly. Good prices. Plenty of free parking. Highly recommended!
  • HS
    Heathen Stormcrow
    Oct 11, 2025
    3.0
    It is an Arby's on the West side of Syracuse. The entry and exit is difficult due to the hill they are on. Then you have to turn hard off the hill to get out which is jarring. We try to avoid this one if we can because of this.