Wendy's

3.8
756 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
250 Jericho Turnpike, Syosset, NY
11791, United States

Hours

Reviews

3.8
756 reviews
5 stars
309
4 stars
198
3 stars
122
2 stars
41
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with several instances of staff being unhelpful or dismissive.

Food Quality

Many reviews highlighted issues with food being cold, stale, or incorrect, while some praised the freshness and taste of certain items.

Cleanliness

Multiple customers noted that the restaurant was dirty or in need of renovation, with specific complaints about the bathrooms and overall hygiene.

Order Accuracy

Numerous complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.

Drive-Thru Experience

The drive-thru was frequently mentioned as slow and narrow, causing frustration for customers.
  • HH
    Hendree77
    Nov 3, 2025
    1.0
    Ordered a breakfast combo at 9:40am doing mobile pick up... The Wendy's location did not have seasoned home fries...Had to settle for French fries... Very disappointed especially that I dont come often to Wendy's. I usually go to McDonald's or Dunkin donuts.
  • AB
    Anthony Blanc
    Oct 29, 2025
    1.0
    I was wondering why it was more expensive than usual look at the receipt and realize they changed me for a extra sauce without telling me and fries felt less fresh than other Wendy’s
  • KP
    KDNY POS
    Oct 20, 2025
    5.0
    Fast
  • LH
    Ling Huang
    Oct 10, 2025
    5.0
    I ordered some food on my phone and didn't pick up until 30 minutes later. The staff was very caring and kept my food next to the hot lamp so it stayed warm when I picked up. The server girl also cleaned our desk when we sit down to eat.
  • LB
    Lori Basile
    Oct 8, 2025
    1.0
    I usually dont write reviews but I had to. Lets start with the people that served the food. They were really really rude and treated us like trash. Once I ordered my food, he charged me for 3 burgers when I asked for 2. I asked him to get rid of one. Once he got rid of it, he said " im only getting rid of it so I dont lose my job". So once I pulled over to park, my child was screaming that there was a HUGE hair in her chicken tenders. I went back and he needed ALL of our food if we can get a refund. Once I gave him the food, he said " and by the way, you were missing something and we dont really care." I decided to call over their manager and she was rude too...... If you wanna get spoken to like trash come to this place

Frequently Asked Questions About Wendy's

Is Syosset Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.