Subway

Reviews

• JX

  Jiangchen Xi

  2 days ago
  1.0
  Rating: ★☆☆☆☆ (1/10 if I could give zero) I am utterly disgusted and frustrated by the horrible experience I had at this place today. I placed an order through their app, received a confirmation receipt with all the correct details, and the payment was clearly processed. However, when I arrived to pick up my food, the staff outright refused to acknowledge my order. Even after I showed them the proof—the order receipt with the transaction ID and confirmation—they still insisted they never received it. How is that even possible? The money has been taken from my account, and the order clearly went through. Instead of trying to resolve the issue or at least apologize, they simply shrugged and told me there was nothing they could do. The worst part? When I asked to speak to the manager, the so-called "supervisor" had the nerve to tell me to go home and wait for FOUR DAYS. Yes, you read that right—FOUR DAYS! He said if they eventually "found" my order, I could come back and get my food. Are you kidding me? Treating a paying customer like a beggar who has to wait around for scraps? This is beyond unprofessional—it's insulting. I have never encountered such incompetence and outright disrespect from a business. This is by far the worst customer service I have ever experienced. I will never set foot in this place again, and I strongly advise everyone to avoid ordering from them, especially through their unreliable app. Save your time, money, and dignity—go somewhere that actually values their customers.
• SL

  shantal largie

  Nov 10, 2025
  1.0
  HORRIBLE!!!! I used to go to this subway 2 years ago on my lunch break and it never use to be so horrible!!! I was out of work due to and injury so I haven't been here in a while been been back at work since September of this year and so far both times I've ordered here I've gotten the most nastiest subway sandwiches ever I wish I took a picture of the first one which I ordered thru the app and because I wasn't physically there to watch my sandwich being made no effort at all was put into the sandwich I was barely given any ingredients I asked for it was as if they were running out of ingredients and the store is always empty so I don't see them not having enough ingredients the second time which was yesterday I went inside to the lack of ingredients wouldn't happen again and the effort the lady put into my sandwich was barely any she then proceeded to charge me at the max she could for the opposite of what I ordered now I only get a 30 min break so there was no time for complaining about anything ask i also was hungry and needed time to eat so I took the sandwich but it was just as horrible as the first one which is why moving forward they won't be getting anymore of my money and I will never be returning here the worst experiences ever the place just needs to shutdown at this point cause the service sucks absolutely horrible smh waste of money for such a small sandwich with barely anything in it....smh
• YL

  Yunsong Li

  Sep 20, 2025
  1.0
  Horrible experience. Ordered twice through Uber Eats and both times my food was wrong or missing. They don’t pay attention to the options you select and clearly don’t care.

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