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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Syosset is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and inconsistent food quality.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and moldy areas, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, many expressed disappointment with portion sizes and overall quality, indicating a decline in standards.
MW
Meredith Weston
Dec 18, 2025
3.0
Usually get rapid pickup and its a toss up whether I get the extra side that is part of my order along with the pick-2. Order without a tip and didn't get it, ordered with a tip and was able to get it. No one is signing the receipts saying that they check it, so employees putting the sticker around the bag to close it and keep the food nice and warm is negated if the customer has to immediately check the bag to see if their order is correct.
JH
J H
Dec 8, 2025
2.0
In need of rehabilitation.
A dump. Dirty.
SS
Samantha
Dec 5, 2025
1.0
Every single person here is rude, from the people handling the food to the manager. No wonder it’s empty during lunch time
YJ
Yan Zhu (Jessica)
Nov 20, 2025
1.0
Rapid pick up is anything but rapid. My order has been ready for 20 mins, and I see it behind the counter. There’s literally like 10 bags ready and no one is bringing them out to the rapid pick up shelf. When I asked why it’s taking so long, I was met with an attitude. Extremely unprofessional service. Unacceptable.