Chipotle Mexican Grill

3.5
697 reviews
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About

Mexican Restaurant
Chipotle Syosset is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
420 Jericho Tpke, Syosset, NY
11791, United States

Hours

Reviews

3.5
697 reviews
5 stars
272
4 stars
154
3 stars
62
2 stars
55
1 star
154

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with overflowing garbage, messy tables, and unsanitary food preparation areas.

Service Quality

Customers consistently mention poor service, including long wait times, understaffing, and unhelpful or rude employees.

Food Quality

Many reviews highlight issues with food quality, including small portion sizes, incorrect orders, and unsatisfactory food preparation.

Staff Attitude

Several customers noted that staff appeared unhappy or indifferent, impacting the overall dining experience.

Inconsistency

Experiences vary widely, with some customers reporting good food and service while others have had consistently negative experiences.
  • JZ
    Jonathan Zhu
    Nov 12, 2025
    1.0
    Always ONE person working regardless how long the line is.
  • JS
    Jacob Sheedy
    Nov 3, 2025
    1.0
    Is this a joke ?
  • UC
    Umi Campbell
    Oct 29, 2025
    2.0
    Terrible chipotle.. always dirty can’t never sit down to eat and always 1 person working. Food is good because it’s like every other chipotle but I’ll steer clear from this one. Employees aren’t happy.
  • SS
    Simba19641997199804
    Oct 27, 2025
    1.0
    Really bad location. Carne Asada is on all the biggest signs yet when I asked the lineman if they had steak coming anytime soon he said no. No steak on the line and no steak on the empty grill in an empty restaurant. The guy did not seem to care one bit. I just left, I didn’t want to spend my money there.
  • YJ
    Yasmin Jessie
    Oct 1, 2025
    1.0
    I don't usually leave reviews for chain restaurants, but this was DISGUSTING. The portion I received was laughable it looked like bird food. To make it worse, my guacamole came in a tiny cup that was clearly underfilled, and to "make it look full" they shoved two random pieces of meat in there. Absolutely unacceptable. I paid real money for this and felt ripped off. Honestly, I wanted to drive there and put this back in their face just to ask who thought this was okay. Just because a customer can't see you making the food doesn't mean you can do whatever you want with it. To the staff: if you think this is acceptable, you should be ashamed of wasting people's money. I won't be ordering from this location again get help.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Syosset?

Chipotle Mexican Grill in Syosset is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Syosset?

It is located at 420 Jericho Turnpike, Syosset, NY 11791, next to Starbucks.