Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.4
(715 reviews)

Business Details

420 Jericho Tpke, Syosset, NY
11791, United States
(516) 762-8862

About

Mexican Restaurant
Chipotle Syosset is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
420 Jericho Tpke, Syosset, NY
11791, United States

Hours

Reviews

3.4
715 reviews
5 stars
274
4 stars
157
3 stars
65
2 stars
54
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, understaffing, and rude staff interactions.

Food Portions

Many reviews highlighted stingy portion sizes, with customers feeling shortchanged on ingredients, especially protein.

Cleanliness

The restaurant was often described as dirty and poorly maintained, with overflowing garbage and messy dining areas.

Food Safety

Several customers expressed concerns about food safety practices, including improper food handling and unsanitary conditions.

Inconsistent Experience

While some customers enjoyed their meals, many others reported negative experiences, indicating a lack of consistency in service and food quality.
  • MG
    MattyG Gulotta
    Feb 21, 2026
    1.0
    Walked in for a quick bowl. Left an hour later feeling like I’d aged a decade. Rice guy scoops like he’s counting grains for a science project. Asked for extra? Got the death stare. Salsa lady used a spoon the size of a baby fingernail, three flecks total. Guac? “Out.” At dinner rush. Sure. Chicken portion was microscopic. Paid $18 for sadness in a bowl. Cashier ignored me while debating fantasy football on her phone. Ate in the car, staring at the steering wheel like “why do I do this?” This Chipotle isn’t fast food, it’s a hostage situation with optional sour cream. DoorDash anywhere else. Or eat cardboard. Same speed, less judgment.
  • AA
    Aasheesh
    Feb 17, 2026
    1.0
    Dont get why they re so stingy. Ordered a chicken burrito which was 70% rice. Next time I ordered a rice bowl with double protein and got the same amount of meat with double the rice. The photo is after I ate half the rice and the bowl was still full of rice. Service is non existent. Not sure what hourly wage workers get out of skimping on the protein byt must be coming from management. Never going again. Other Chipotles dont do this, just close to my house so I won't, but not again.
  • SS
    Sukhpreet Singh
    Feb 16, 2026
    1.0
    What’s the point of ordering ahead of time if you still have to wait 25 minutes for the order
  • EK
    Eitan Kimchi
    Feb 14, 2026
    1.0
    I am a big chipotle fan but this location is horrible. Always a mess and not stocked and they always run out of main ingredients like super early. Seems like the employees here don’t care that much
  • AL
    Andrew Lee
    Feb 5, 2026
    1.0
    Our office moved to the area near by and wanted to try here. I’ve been here a couple of times and every time I come, there is one person making the food and then ringing the register. The wait time is unacceptable and it seems they always run out of lids for drinks or small bag of chips. I’d rather drive a little longer to the one in Hicksville as their food/service is excellent compared to here

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: