Brand Certified
McDonald's
3.9(808 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
1 Indian Rock, Suffern, NY
10901, United States
Certified by McDonald's • Feb 22, 2026
(845) 357-2501
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.9
808 reviews
5 stars
349
4 stars
195
3 stars
137
2 stars
48
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed feedback on service quality, with some praising friendly staff while others reported rude behavior and order mistakes.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and tasty meals, while others complained about poorly prepared items.
Cleanliness
The restaurant is generally reported as clean, with some customers noting a pleasant atmosphere.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders reported by multiple customers.
Speed of Service
Service speed varies, with some customers experiencing quick service while others faced long wait times.
- RBRoksolana BalakinaFeb 4, 20261.0This location constantly messes up orders. I paid for 10 McNuggets and didn’t receive them. This is not the first time, which makes it even worse. Staff clearly does not check orders before handing them out. Extremely frustrating and unacceptable. I will not be coming back unless this issue is taken seriously.
- SSun C Lee (똑똑 도수니)Jan 22, 20265.0The person who work here are very kind and provide the best excellent service
- LAlauren adelmanJan 6, 20265.0Ordered on app and food was fresh and tasty! A perfect treat after a show at the beacon theater
- ERElijah RodakDec 15, 20254.0The double quarter pounder that I customized to taste like a Big Mac tasted good, the fries were salted to perfection, and it’s got a green roof instead of just being a depressing minimalist gray box like every other one. Not bad
- ATAndy TalksDec 13, 20251.0I was on the phone for over 5 min with the branch that I usually go. And no wonder they've gone down in rating ‘cos I remember when they were at 4.4. They do not know how to take an order. They don’t know what’s salt packets for someone who has heart condition not to add it. Very incompetent staff. Owner has to train ‘em better or replace ‘em.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Suffern, NY?
McDonald's in Suffern, NY is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 6:00 AM until midnight.
What delivery services does this McDonald's offer?
This McDonald's offers delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's delivery online?
You can order delivery through McDonald's online ordering system at https://mcdonalds.order.online/business/-5579 or via the McDonald's App.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa for payment.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
Are there any educational centers near McDonald's in Suffern?
Yes, the Kumon Math and Reading Center Suffern is nearby, which provides tutoring services.
What automotive services are available near this McDonald's?
Nearby, there are multiple Valvoline Instant Oil Change locations offering automotive repair and oil change services.
Which financial institutions can I find near McDonald's in Suffern?
KeyBank and TD Bank, both offering financial services and ATMs, are close to this McDonald's location.
Are there any convenient stores or quick food options near this McDonald's?
Yes, a 7-Eleven convenience store and Nicky's Pizza and Deli are nearby, providing additional quick food and shopping choices.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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