Dunkin'

4.0
651 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Suffern, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
262 Route 59, Suffern, NY
10901, United States

Hours

Reviews

4.0
651 reviews
5 stars
356
4 stars
129
3 stars
58
2 stars
26
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, order mistakes, and rude staff interactions.

Food Quality

While many praised the food, some noted issues with incorrect orders and food preparation.

Kosher Offerings

The kosher menu is appreciated by customers, but some expressed frustration over limited options.

Cleanliness

Several reviews mentioned dirty conditions in the store and restrooms.

Customer Experience

Mixed feedback on customer service, with some praising friendly staff while others reported unprofessional behavior.
  • JM
    Javier Carchi Moncada
    Oct 13, 2025
    1.0
    El bacon me lo dieron crudo, no fue agradable
  • KF
    Kevin Feeney
    Oct 1, 2025
    3.0
    It's a Dunkin Donuts. No more. No Less
  • ES
    ephraim sokol
    Sep 5, 2025
    3.0
    Food is shrinking and prices are going up up. The staff are courteous but sometimes incompetent and forget things or mess up the order/price.
  • AZ
    Anna Zelikovych
    Aug 20, 2025
    1.0
    8/20/25: I checked Dunkin's website prior to coming, and found that the hour this branch was closing was 10 pm. Per google, the hours were confirmed by Dunkin 3 weeks ago. I arrived at 8:56 and the store was closed. This is not the first time this has happened at this particular branch, and it is frustrating to the point of discouraging me from making the drive there, because I never know if they will actually be open at any given time. The service is really below average, which is to be expected; this is Dunkin, not Starbucks. But I should hope that at least the staff would be present during their stated work hours. Dunkin, I would appreciate a response to this review, as I am unsure of how else to reach you to provide feedback that will be acknowledged.
  • AC
    Alicia Caguana
    Aug 7, 2025
    1.0
    08/07/25 I don’t usually ever go on a Thursday knowing how rude the two staff are & I ain’t trying to be racist but they are two African lady’s I asked for a ice matcha latte a little bit of ice & honestly it’s incredible to see how little I got , wished I can show a picture but sadly I can’t . Anyways bad service & I ain’t the type of person to leave reviews but sadly $6 to waste once again , hope they can one day find better staff & nicer workers :)

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Suffern, NY?

Dunkin' in Suffern, NY is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.

Does Dunkin' at 262 Route 59 offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.